这感觉就像一个骗局。我花了 1 美元购买了一份报告,但三天后,我被收取了 34.99 美元的订阅费,但我并没有清楚地意识到我正在订阅一份报告。
更糟糕的是,这个订阅不包括额外的车辆报告——如果我想要另一份报告,我仍然需要支付额外费用。
我联系支持人员对费用提出异议,但投诉未得到解决,退款也被拒绝。非常具有误导性的定价和糟糕的客户体验。
VINinspect.com 回复2026-01-23Hello,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
The terms are also clearly stated in our Terms & Conditions, available by the link: https://vininspect.com/ru/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
We hope that this clarifies the situation, and please let us know if you have any further questions or concerns.
Best regards,
VINinspect