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车辆与交通

VIPCars.com

222 条评价

4.6222 条评价
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关于 VIPCars.com

数据更新
网站
vipcars.com
分类
车辆与交通
所在地
United States · London
状态
待认证
近 12 个月
222 条评价
差评回复率
75%(9/12 条)
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VIPCars.com靠谱吗?

VIPCars.com(vipcars.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 222 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 75% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Gary Ricketts · 写过 8 条评价 · 已认证 · 体验于 2026-08-04 ·

租车预订审核

与贝拉·柯林斯(Bella Collins)(客户服务专家)交谈,她非常乐于帮助我完成预订流程。她还清楚地解释了我关心的保险范围。 感谢你们提供的优质服务。

VIPCars.com 回复2026-08-05

Dear Gary Ricketts, Thank you for taking the time to share your positive experience with Bella Collins. We're thrilled to hear she provided such helpful assistance with your booking and clarified your insurance concerns. Your feedback is greatly appreciated. Best Regards, Namrita Customer Experience Manager – VIPCars

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Samuel Beaumont · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

非常棒、快速、简单

快速又简单,是我用过的最好的租车网站。

VIPCars.com 回复2026-08-04

Dear Samuel Beaumont, Thank you so much for your wonderful feedback! We're delighted to hear you found our car rental process efficient and straightforward, and that we provided you with such a positive experience. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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Christine de P · 写过 3 条评价 · 已认证 · 体验于 2026-08-03 ·

预订流程

VIPCars.com 回复2026-08-04

Dear Christine de P, Thank you for your valuable feedback on the booking process. We appreciate you taking the time to share your experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars

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JudithKreutzheide · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

快速、简单、良好的流程

快速、简单、良好的过程。

VIPCars.com 回复2026-08-04

Dear Judith Kreutzheide, Thank you so much for your wonderful feedback! We're thrilled to hear you found our process fast, easy, and good. We truly appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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Customer · 写过 12 条评价 · 已认证 · 体验于 2026-08-03 ·

易于理解的术语并且易于...

条款易于理解且易于付款。哦,价格也不错。

VIPCars.com 回复2026-08-04

Dear Customer, Thank you so much for your wonderful feedback! We're delighted to hear you found our terms clear, payment easy, and our pricing excellent. Your satisfaction is truly our top priority. Best Regards, Namrita Customer Experience Manager – VIPCars

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Jonathan T · 写过 8 条评价 · 已认证 · 体验于 2026-08-03 ·

预订简单快捷

预订简单快捷,车辆和提供商的良好选择

VIPCars.com 回复2026-08-04

Dear Jonathan T, We're so pleased to hear you had such a positive experience with our booking process and vehicle options. Your feedback is greatly appreciated! Best Regards, Namrita Customer Experience Manager – VIPCars

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MichaelAndaloro · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

与我交谈的人非常乐于助人……

与我交谈的人非常乐于助人而且非常友善。

VIPCars.com 回复2026-08-04

Dear Michael Andaloro, Thank you so much for your wonderful feedback regarding your experience with our team. We are delighted to hear you received such kind and helpful service. Best Regards, Namrita Customer Experience Manager – VIPCars

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Peter Sharpe · 写过 1 条评价 · 体验于 2026-07-08 ·

易于浏览的网站

整个预订过程非常简单。预订时的价格确实具有竞争力

VIPCars.com 回复2026-08-04

Dear Peter Sharpe, Thank you for your kind review! We're delighted you found our booking process straightforward and our pricing competitive. We appreciate your business and look forward to assisting you again. Best Regards, Namrita Customer Experience Manager – VIPCars

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Allison Cox · 写过 6 条评价 · 已认证 · 体验于 2026-08-03 ·

快速又简单

VIPCars.com 回复2026-08-04

Dear Allison Cox, Thank you for your excellent feedback! We're so pleased to hear you had a seamless and satisfying experience with VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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Rosetta · 写过 4 条评价 · 已认证 · 体验于 2026-08-03 ·

轻松预订

VIPCars.com 回复2026-08-04

Dear Rosetta, Thank you for taking the time to share your positive experience. We're delighted to know you found the booking process easy and convenient. Your feedback is truly valued! Best Regards, Namrita Customer Experience Manager – VIPCars

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Claudia Fiorillo · 写过 4 条评价 · 已认证 · 体验于 2026-08-03 ·

很好的体验

VIPCars.com 回复2026-08-04

Dear Claudia Fiorillo, Thank you so much for your positive feedback! We're delighted to hear you had a good experience with us. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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OMID1960 · 写过 7 条评价 · 已认证 · 体验于 2026-08-03 ·

我推荐的很好

第一次来,不过朋友推荐从这家公司租车

VIPCars.com 回复2026-08-04

Dear OMID1960, We're so pleased you've chosen VIPCars for your first experience, especially through a friend's recommendation. We are committed to ensuring you have a seamless and enjoyable rental. Best Regards, Namrita Customer Experience Manager – VIPCars

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Jacky · 写过 2 条评价 · 体验于 2026-07-03 ·

一个月后仍在等待退款——责怪当地供应商不是客户服务

7 月 22 日; 通过 VIP Cars 预订并支付了包括保险在内的租车费用,但由于轻微延误(我提前报告),我的预订被单方面取消。 VIP Cars不但不承担责任,反而试图将责任推给当地供应商,拒绝退还我的押金、保险费或赔偿额外费用。非常令人失望的客户支持和缺乏责任感。如果您想要可靠的服务,请避免使用该经纪人! 8月3日; 距离您上次回复表示您将再次联系当地供应商已经过去两周了,距离整个问题开始已经整整一个月了。不幸的是,我仍在等待解决方案,尚未收到退款。 ​你们一直把责任推给当地的租车公司,但我是直接通过你们的平台订车、购买保险的。因此,您是我的联系人,我期望得到适当的客户服务,而不是重复的、空洞的承诺。我对这种缺乏行动深感失望。请立即解决此问题并处理我的退款。

VIPCars.com 回复2026-08-07

Dear Jacky, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team has already reached out to you regarding the matter . Your feedback is extremely important to us and has been noted as we continue to improve our services and overall customer experience. Thank you for your patience and understanding. Best Regards, Namrita Customer Experience Manager, VIPCars.com

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prem@123 · 写过 5 条评价 · 已认证 · 体验于 2026-08-03 ·

轻松的预订工作流程

轻松的预订工作流程。当我们租车时我们会知道更多。

VIPCars.com 回复2026-08-04

Dear prem@123, Thank you for your positive feedback regarding our booking process. We look forward to providing you with an excellent rental experience. Best Regards, Namrita Customer Experience Manager – VIPCars

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missy · 写过 5 条评价 · 体验于 2026-08-03 ·

修正案

我们必须做出修改,并在我们旅行的前一天晚上进行了处理,并且顺利高效地完成了。

VIPCars.com 回复2026-08-04

Dear Missy, We're so glad our team could provide prompt and effective assistance with your amendment right before your travels. Thank you for your wonderful feedback. Best Regards, Namrita Customer Experience Manager – VIPCars

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PhinyoBoonrod · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

预订过程很简单

VIPCars.com 回复2026-08-04

Dear Phinyo Boonrod, Thank you for your positive feedback! We're delighted to know you had an easy and smooth experience with our booking process. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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Ziv Shamay · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

伟大的

简单快速非常清晰

VIPCars.com 回复2026-08-04

Dear Ziv Shamay, Thank you for your fantastic feedback! We're delighted to know your experience was so straightforward and efficient. Best Regards, Namrita Customer Experience Manager – VIPCars

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Mrs Marian Whelan · 写过 17 条评价 · 已认证 · 体验于 2026-08-03 ·

订车很方便

VIPCars.com 回复2026-08-04

Dear Mrs Marian Whelan, Thank you so much for your positive feedback! We're thrilled to hear that you had an easy booking experience with us. We appreciate you choosing VIPCars. Best Regards, Namrita Customer Experience Manager – VIPCars

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AlexandraLamb · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

轻松预订

VIPCars.com 回复2026-08-04

Dear Alexandra Lamb, Thank you so much for your positive feedback! We are thrilled to know you had such a smooth experience with us. Best Regards, Namrita Customer Experience Manager – VIPCars

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Mahmood NawazKhan · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

好的

很好又简单的指南。

VIPCars.com 回复2026-08-04

Dear Mahmood Nawaz Khan, Thank you for your wonderful feedback! We are so pleased to know you had a positive experience with our guide. Best Regards, Namrita Customer Experience Manager – VIPCars