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Wander Prints

200 条评价

2.1200 条评价
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关于 Wander Prints

数据更新
网站
wanderprints.com
分类
活动与娱乐
所在地
United States · Newark
状态
待认证
近 12 个月
200 条评价
差评回复率
98%(143/146 条)
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Wander Prints靠谱吗?

Wander Prints(wanderprints.com)在 OK.one 的综合评分为 2.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于活动与娱乐分类,口碑较差。67% 的评价为 1 星,差评比例偏高;商家回复了 98% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Chantelle Davies · 写过 1 条评价 · 体验于 2026-05-08 ·

质量差

我为母亲节订购了一个个性化的 Orb。根据我看到的预览,我很高兴能赠送这件物品。 运输速度相当快,这很好。 打开包裹后,我很失望地发现蚀刻的文字(孙子的名字)非常不清楚,并且缺乏我从他们在 Facebook 上的广告中出售的细节。在预览中,图像占据了球体内部的大部分,收到的物品质量不一样。 然后我对他们的一篇帖子发表了评论,以警告其他顾客。 Wander Prints 给我发了私信,我根据他们的广告发送了一张我所期待的图片与我收到的图片。 然后等了三周,没有回复,我发消息要求跟进,并被告知他们的产品没有任何问题。我希望我可以在这里上传图片。 更新: 他们在下面回复,假装他们没有在 Facebook 上与我讨论这个问题 😅 首先他们试图否认存在问题的事实,只有在我坚持立场后,他们才为我的下一个订单提供折扣 🤣 这真是太好笑了!说真的,只需更改您的广告内容即可反映您发送给客户的产品的实际质量......

Wander Prints 回复2026-06-08

Hi, Thank you for sharing your feedback. We're sorry that your experience with Wander Prints was not a positive one. We would greatly appreciate the opportunity to better understand what happened and see how we can help. Please reach out to us at [email protected] with your order details. Sincerely, Wander Prints Team

K
Kathy · 写过 1 条评价 · 体验于 2026-03-31 ·

绝对糟糕的客户服务

绝对糟糕的客户服务。我尝试多次联系,但只得到了“机器人”的回复。我这么说是因为我发送的每封电子邮件的每封回复都是完全相同的要求图片的电子邮件,即使我发送了多张图片。 他们从未联系过我,即使我发送了证据证明我没有收到我支付的产品,他们也拒绝赔偿我。我付了钱订购了一块 5 英寸的彩色玻璃,收到了一块 3 1/4 英寸的极小的彩色玻璃,上面的名字几乎看不清。永远不会从他们那里订购。

Wander Prints 回复2026-06-08

Hi, We're very sorry to hear about your experience. Providing quality products and excellent customer service is extremely important to us, and we're disappointed to learn that we did not meet your expectations. Please contact us at [email protected] so we can review your concerns and work toward a resolution. Best regards, Wander Prints Team

J
Jake Olson · 写过 1 条评价 · 体验于 2026-05-20 ·

完全浪费时间和金钱。

直到我通过电子邮件告知订单所在位置后,他们才发货。这些都是新奇的物品。如果他们没有及时到达活动现场。新鲜感毫无价值。他们的客户服务绝对是可怕的,并且不尊重他们不遵守购买协议的事实。糟糕的公司。糟糕的服务。老实说,产品很糟糕。制作成本非常低,而且合身度很差。

Wander Prints 回复2026-06-08

Hi, We're sorry to learn that your experience fell short of expectations. Customer satisfaction remains our top priority, and we'd appreciate the chance to better understand your concerns and work toward a satisfactory resolution. Please email us at [email protected]. Best regards, Wander Prints Team

K
Kim Domanski · 写过 1 条评价 · 体验于 2026-04-24 ·

虚假物品描述

物品描述被列为彩色玻璃。 物品是透明玻璃,上面贴有太阳捕手贴纸。 向 Wanderprints 提出投诉。 几天后收到回复。 经过多次电子邮件回复后,我收到了一封电子邮件,说明退款已处理,我应该会在 3-5 个工作日内看到我的卡上的退款。 那是5月15日。 自要求退款收据副本以来,尚未收到任何回复。 该公司存在欺诈和虚假广告。 将不得不与银行争论费用,因为他们不会像电子邮件中写的那样退还费用。

Wander Prints 回复2026-06-08

Hi, We're very sorry to hear about your experience. Providing quality products and excellent customer service is extremely important to us, and we're disappointed to learn that we did not meet your expectations. Please contact us at [email protected] so we can review your concerns and work toward a resolution. Best regards, Wander Prints Team

B
Bee Mowat · 写过 1 条评价 · 体验于 2026-06-04 ·

甚至还没有下订单

甚至还没有下订单。每次我定制一件衬衫或其他任何东西时,在我尝试放大初始预览后,它都会变成空白。当您有 5 个兄弟姐妹来考虑父亲节礼物时,这会一次又一次地花费大量时间。

Wander Prints 回复2026-06-08

Hi, We sincerely apologize for the frustration you've experienced. This is not the standard we strive for, and we'd like the opportunity to investigate the matter further. Please contact our support team at [email protected] so we can assist you directly. Kind regards, Wander Prints Team

S
S Collie · 写过 2 条评价 · 体验于 2026-05-21 ·

运输太可怕了

航运太可怕了。在我订购儿子的毕业帽之前,他们的网站显示最晚到货日期是 2026 年 5 月 21 日。所以,我下了订单,希望它能在那个时间到达。他的毕业典礼于 2026 年 5 月 22 日过去。当它没有到达时,我联系了他们,被告知可能还需要几天时间。包裹于2026年6月3日到达。他们说我不会收到退款。我将与我的银行就这笔费用提出争议。

Wander Prints 回复2026-06-08

We're sorry to hear that your order took longer than expected to arrive. While we always aim to deliver orders within the estimated timeframe, shipping delays can occasionally occur due to carrier processing, weather conditions, customs, or other factors beyond our control. Please contact us at [email protected] with your order number so our team can check the latest status and assist you further. Best regards, Wander Prints Team

J
Jane · 写过 1 条评价 · 体验于 2026-06-02 ·

命令

你好!我于 2026 年 6 月 2 日星期一在该网站上订购了一件礼物,我有订单号,但我没有收到包含订单跟踪号和详细信息的电子邮件确认函。我不确定我是否会收到已付款的订单。

Wander Prints 回复2026-06-08

Hi, We're very sorry to hear about your experience. Providing quality products and excellent customer service is extremely important to us, and we're disappointed to learn that we did not meet your expectations. Please contact us at [email protected] so we can review your concerns and work toward a resolution. Best regards, Wander Prints Team

B
Brady · 写过 1 条评价 · 体验于 2026-06-01 ·

我订购了一个彩色玻璃太阳捕手……

我订购了一个彩色玻璃太阳捕手,他们给我寄了一张打印的纸。客户服务电子邮件根本不在乎。没有可用的客户服务电话号码。

Wander Prints 回复2026-06-08

Hi, Thank you for sharing your feedback. We're sorry that your experience with Wander Prints was not a positive one. We would greatly appreciate the opportunity to better understand what happened and see how we can help. Please reach out to us at [email protected] with your order details. Sincerely, Wander Prints Team

J
Jennifer · 写过 4 条评价 · 体验于 2026-05-18 ·

该物品到达时已损坏

该物品到达时已损坏,当我通过电子邮件联系他们时,他们说他们无法在母亲节(这正是最初的目的)或她的生日(几周后)之前获得替换品。他们同意在 5 个工作日内退款,但未能兑现。破碎的垃圾,他们没有对退款做出进一步回应。

Wander Prints 回复2026-06-08

Hi, We're very sorry to hear that your item arrived damaged. This is certainly not the experience we want for our customers. Please contact us at [email protected] with your order number and clear photos of the damaged item and packaging so our team can review the issue and assist you further. Best regards, Wander Prints Team

H
Haydee Frost · 写过 1 条评价 · 体验于 2026-06-01 ·

毯子很漂亮而且很柔软

毯子很漂亮而且很柔软!我马上把它们洗了,然后把它们作为礼物送给我女儿即将毕业的朋友,现在它们更加柔软了!😍 毕业杯非常受欢迎!干得好,伙计们!这里的顾客非常高兴。

Wander Prints 回复2026-06-08

Hi, Thank you for taking the time to leave such a wonderful review. We're delighted that everything met your expectations. Knowing that our products brought a smile to your face makes all the hard work worthwhile. Thank you for choosing Wander Prints! Best regards, Wander Prints Team

D
Debra Stephens · 写过 13 条评价 · 体验于 2026-05-13 ·

他们把所有东西都倒着打印

他们把所有东西都倒着打印。我给他们发了一张照片要求退款,他们说因为我没有回复所以他们关闭了票。我两次回复,要求退还我的钱,以及将他们犯下的错误发送到哪里,但尚未收到回复,时间是 2026 年 5 月 14 日至 5 月 31 日。

Wander Prints 回复2026-06-08

Hi, We're sorry to learn that your experience fell short of expectations. Customer satisfaction remains our top priority, and we'd appreciate the chance to better understand your concerns and work toward a satisfactory resolution. Please email us at [email protected]. Best regards, Wander Prints Team

L
Leslie T · 写过 2 条评价 · 体验于 2026-05-17 ·

我们给女儿买了一份礼物……

我们为女儿购买了一份礼物,打算在她的迎婴派对上展示。交货时间为 15 天,表明可能在一个月内交货,但肯定不会及时。完全令人失望。对于加急服务,亚马逊仍然是首选。

Wander Prints 回复2026-06-08

Hi, Thank you for sharing your feedback. We sincerely apologize for the delay with your order. We understand how disappointing it can be when a special item does not arrive on time. Please reach out to us at [email protected] with your order details, and our team will review the tracking information and help you with the next steps. Sincerely, Wander Prints Team

L
Lindsay Halk · 写过 1 条评价 · 体验于 2026-05-26 ·

我高兴极了……

我对我的购买感到非常满意!我喜欢所有个性化选项,因此它确实让您感觉独一无二。我绝对会再次从 Wander prints 购买!

Wander Prints 回复2026-06-08

Hi, Thank you for your amazing review! We're happy to hear that your order arrived as expected and that you're pleased with the final product. Customer satisfaction is always our top priority. We hope to welcome you back again soon. Best wishes, Wander Prints Team

S
Stephanie Love · 写过 1 条评价 · 体验于 2026-05-29 ·

我的孩子们用自己的钱买了...

我的孩子们花了自己的钱给他们的爸爸买了一张月亮照片,作为他们出生那天的礼物。他们非常兴奋。他们是一个日期错误,因为距离订购时间还不到 2 小时,他们没有提供退货和修复的选项,也没有提供任何类型的有用信息。抱歉,看来您的孩子给父亲送的礼物的父亲节日期有误。多么悲伤啊。当有超过20天的时间来纠正时。我从来没有享受过这样的服务。将在更多平台上传播信息,并且永远不会推荐它们或再次使用它们。客户服务很差。

Wander Prints 回复2026-06-08

Hi, We sincerely apologize for the frustration you've experienced. This is not the standard we strive for, and we'd like the opportunity to investigate the matter further. Please contact our support team at [email protected] so we can assist you directly. Kind regards, Wander Prints Team

C
Cary Davila · 写过 6 条评价 · 体验于 2026-05-07 ·

我妈妈非常喜欢她的睡衣,而且……

我妈妈非常喜欢她的睡衣,这让我很高兴😁

Wander Prints 回复2026-06-08

Hi, We greatly appreciate your positive feedback. It means a lot to our team to know that you had a great experience with Wander Prints. We're honored to have earned your trust and support. We look forward to creating more special memories for you in the future. Sincerely, Wander Prints Team

A
Aukje Smeels · 写过 3 条评价 · 体验于 2026-05-30 ·

优质的服务

优质的服务。我在订购个性化产品时不小心犯了一个错误。尽管这完全是我自己的错,但他们还是好心地给我寄了一件替换品。客户服务很友好,乐于助人,并且很快回复了我的电子邮件。我刚刚收到替换订单,看起来很棒。对整体体验非常满意! 奥克耶·斯米尔斯

Wander Prints 回复2026-06-08

Hi, Thank you for taking the time to leave such a wonderful review. We're delighted that everything met your expectations. Knowing that our products brought a smile to your face makes all the hard work worthwhile. Thank you for choosing Wander Prints! Best regards, Wander Prints Team

S
Scott Warry · 写过 1 条评价 · 体验于 2026-05-30 ·

买了门垫

买了门垫。绝对垃圾。质量很糟糕。它没有重量,如果它不被风吹走,我怀疑它是否能持续整个夏天......垃圾50美元

Wander Prints 回复2026-06-08

Hi, Thank you for your feedback. We're disappointed to learn that you're not fully satisfied with the print quality of your item. Please email [email protected] with your order details and photos showing the issue, and our team will carefully review your case. Sincerely, Wander Prints Team

K
Kim · 写过 1 条评价 · 体验于 2026-04-27 ·

订购了一个个性化的花盆……

订购了一个个性化的花盆,名字都模糊了,而且产品也不像广告上说的那样。收到货的时间比承诺的要长,而且客户服务也没有帮助。不会推荐!我将图片发送给客户服务(他们提供的只是我下一个订单的 20% 折扣,如果我收到的质量很差,为什么我还要再次订购)。

Wander Prints 回复2026-06-08

Hi, We're sorry to hear that the print quality did not meet your expectations. Quality is very important to us, and we'd like the opportunity to review this issue. Please contact us at [email protected] with your order number and clear photos of the product so our team can assist you further. Best regards, Wander Prints Team

G
Gregory Racine · 写过 1 条评价 · 体验于 2026-05-28 ·

糟糕的客户服务搞砸了……

糟糕的客户服务搞砸了订单并给了我新订单 20% 的折扣

Wander Prints 回复2026-06-08

Hi, We're sorry to learn that your experience fell short of expectations. Customer satisfaction remains our top priority, and we'd appreciate the chance to better understand your concerns and work toward a satisfactory resolution. Please email us at [email protected]. Best regards, Wander Prints Team

L
Lauren Lumpp · 写过 1 条评价 · 体验于 2026-05-26 ·

绝对糟糕的客户服务

绝对糟糕的客户服务。事实上,没有客户服务......他们不回应! 10 天前下的订单,目前还没有发货信息,也没有通过订单确认或商品列表传达有关交货时间的信息。无法得到他们的回复。如果您的订单很重要或时间敏感 - 不要打扰!

Wander Prints 回复2026-06-08

Hi, We're sorry to hear that you had difficulty reaching our support team. This is not the experience we want for our customers. Please contact us again at [email protected] with your order number, and we'll do our best to review your case and assist you as soon as possible. Best regards, Wander Prints Team