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购物与时尚

WatchCheck

60 条评价

4.960 条评价
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关于 WatchCheck

数据更新
网站
watchcheck.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
31 条评价
差评回复率
100%(1/1 条)
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WatchCheck靠谱吗?

WatchCheck(watchcheck.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 60 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 31 条。数据最后更新于 2026-08-10。

用户怎么说

A
Amber Morris · 写过 2 条评价 · 体验于 2026-01-23 ·

服务很棒!

我和我的古董 Tank Louis 在 WatchCheck 上获得了很棒的体验!整个过程超级顺利,沟通清晰,整个事情感觉轻松无压力。我很快就收到了原来的替换件,大概 8.5 周后,我肯定会再次使用 WatchCheck!

WatchCheck 回复2026-02-25

Thank you so much for sharing your experience, Amber. We're so happy your Tank Louis received the care it deserves and that the process felt easy and reassuring. We look forward to servicing your next timepiece!

D
Deb · 写过 1 条评价 · 体验于 2026-02-07 ·

我把我丈夫的迪通拿寄到了……

我将我丈夫的迪通拿寄给了 WatchCheck,整个过程非常顺利。他们向我发送了最新信息,并且在我办理入住时非常友善,这在直接与品牌维修手表时是闻所未闻的。我觉得我的手表和我的担忧都得到了热爱制表业的专业人士的照顾。接下来发送我的超霸!

WatchCheck 回复2026-02-25

Thank you, Deb! We're so glad your husband's Daytona is back in great shape and that the process felt seamless. We look forward to caring for your Speedmaster next!

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John · 写过 4 条评价 · 体验于 2026-01-18 ·

更新:4 个月 - 没有手表。

自 Watch Check 收到我的手表以来,已经过去 12 周了,这是一款欧米茄马克两用天文台表,需要对其进行非常简单的维修,更换更换的表冠和垫圈。现在很明显,手表已经拥有我的手表两个多月了,甚至没有看它,因为他们没有通知我,他们甚至需要订购额外的零件,直到两个月后,他们还向我收取额外的 356 美元,除了他们收取的零件服务费用 1200 美元之外,两周后他们通知我零件已订购,维修进展顺利,然后从今天,1 月 19 日开始。我还没有收到我的手表,现在我被告知零件实际上还没有订购或收到。总而言之,Watch Check 已经拥有我的手表三个多月了,Watch Check 要么完全被误导,要么沟通不畅,要么故意欺骗手表实际发生的情况,并重申,更进一步,他们现在已经拥有我的手表三个多月了。它没有修好,也没有归还给我。 这是一个更新。现在是 2 月 4 日。我还没有收到手表。我现在收到了多条关于零件是否已订购或何时订购的相互矛盾的消息,现在我被告知零件可能已订购,但它们没有到达,他们不得不再次订购零件,以下是于 2026 年 2 月 4 日这一天发送给公司的正式解决要求: 致相关人士, 这封信函正式要求立即解决我的欧米茄腕表问题,该腕表于 2025 年 11 月上旬委托给 WatchCheck 进行远程服务。 截至今天,将近四个月后,我仍然没有财产,没有完成修复,也没有对延误的可信或一致的解释。尽管经过多次询问和多次支持请求,但很明显: • 我的手表在收到后的大约前两个月内没有进行有意义的评估 • 据称直到一月初才订购零件 • 一个多月后,我现在被告知,这些零件仍未收到,WatchCheck 正在“尝试重新订购” • 未提供这些声明的文件、跟踪、制造商确认或证实 这种模式至少反映了处理疏忽、未能在合理的时间范围内提供服务以及缺乏善意的沟通。最坏的情况是,它会引起对我的财产的监护、占有链和虚假陈述的严重担忧。 需要明确的是:我将一块昂贵的欧米茄腕表委托给 WatchCheck,是出于对优质服务、透明沟通和及时退货的合理期望。这一期望尚未实现。在没有实质性进展或可验证状态的情况下继续保留我的手表现在构成对您义务的重大违反。 因此,我特此要求在收到本通知后十 (10) 个日历日内做出以下要求: 我的手表当前物理位置和状况的书面确认 记录的服务状态,包括从 Omega 或授权供应商订购的零件的证明(日期、参考或确认) 完成和返回的明确时间表 或 立即按当前状况退回我的手表,并投保全部保险,费用由 WatchCheck 承担 如果 WatchCheck 无法或不愿意遵守,我将在不另行通知的情况下继续寻求所有可用的补救措施,包括但不限于违反合同、疏忽、转换和恶意商业行为的索赔,以及向消费者保护机构投诉和正式法律诉讼。 进一步指示您保存与我的手表相关的所有记录、通信、内部注释、运输日志和第三方信件,因为这些可能与未来的诉讼相关。 我强烈希望迅速、专业地解决这个问题。但是,持续延迟、混淆或不响应将被解释为故意,并将受到相应处理。 我希望从今天起十 (10) 个日历日内得到实质性书面答复。

WatchCheck 回复2026-01-29

John, On behalf of WatchCheck, I want to sincerely apologize for the frustration this service experience has caused. The is not what we strive for, and we regret that this has been your experience. When we received your watch on November 10th, our team immediately began sourcing the necessary parts. The process took longer than we had anticipated, and we should have communicated that more clearly along the way. Throughout December, we tried to share updates on our findings and the recommended replacements, but unfortunately we weren't able to connect with you. It's understandable that during the holidays, connecting with customers can be more challenging. We're glad we were able to speak with you on January 5th, at which point you confirmed the replacements, and we ordered the parts right away. We also want to acknowledge our recent attempts to reach you via phone and email over the past two weeks. These were simply to keep you informed and answer any questions you might have. We completely respect your choice not to speak with us, and we appreciate your patience. We are now waiting for your parts to arrive from Omega. The moment they do, we will complete the service and proceed to quality control, a series of tests to confirm your watch is performing to both factory and our standards before returning it to you. Our goal is always to complete a full service with case restoration within 8 weeks, but sometimes we fall short, whether due to delays, complex movements requiring additional labor, or vintage pieces. We regret that your watch has been in service longer than anticipated and we look forward to returning it to you as soon as possible.

D
Dan Lundquist · 写过 10 条评价 · 体验于 2026-01-05 ·

他们设定了标准

他们设定了标准!绝对一切——一切——都是一流的!我给他们⭐️⭐️⭐️⭐️⭐️⭐️期。

WatchCheck 回复2026-02-10

Thank you Dan! This is so wonderful to hear! We'll always be here and ready to provide exceptional care for all of your timepieces!

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Alberto Angulo · 写过 1 条评价 · 体验于 2025-12-21 ·

欧米茄超霸 321 机芯 (ST105.003.65)

几年后,我决定对我的“老朋友”欧米茄超霸 321 机芯 (ST105.003.65) 进行维修。我的第一选择是 WatchCheck。我现在把这块手表带回家了,我可以告诉你,我有点担心备件,因为这块手表很旧(我 58 年前买的)并且运转得不太好。由于更换零件,服务时间比预期要长一些,但没有什么可担心的;这些人照顾了一切,交付了一块状态完美的手表,就像新的一样。我对他们的服务和对细节的关注非常满意。他们让我随时了解维护的每一步进展情况。我强烈推荐他们,并且将来肯定会再次使用他们的服务。

WatchCheck 回复2026-02-10

Thank you so much for your kind feedback, Alberto. This means everything to us and we sincerely appreciated your patience while we sourced specific components, to ensure your Speedmaster performs flawlessly for years to come. We hope to be your service provider for every timepiece that you wish to restore!

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Mike from Wellfleet · 写过 4 条评价 · 体验于 2025-11-09 ·

Watch Check 确实按照他们的说法做了,并且沟通良好

我根据文章和评论决定使用 Watch Check。 整个过程与描述的完全一样,对于我的劳力士日志型来说,沟通非常好,它具有很大的情感价值。 就我的手表而言,逆转器需要额外付费更换,这是合理的,所以我批准了它。 服务时间比原计划要长一些,但这是由于他们进行了测试并随后返回服务技术人员进行额外调整。 令人放心的是,他们的测试和重新校准不仅仅是口头上的……他们希望确保手表正常工作。 最重要的是,这款手表性能完美,而且看起来很新。

WatchCheck 回复2025-12-10

Thank you for taking the time to share your experience, Mike. Ensuring every timepiece is carefully serviced, tested, and properly recalibrated, if necessary, is always our top priority . We're so glad our process gave you confidence and peace of mind. We look forward to caring for your next cherished timepiece!

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ADAM DAVIS · 写过 1 条评价 · 体验于 2025-10-19 ·

父亲的遗产

我把从父亲那里继承的一块 70 年代芝柏手表带到了两家不同的瑞士手表店,两家店都拒绝修理它,说这不值得他们花时间,因为它是古董。然后我联系了 WatchCheck,他们不仅接受了这份工作,而且让整个过程变得异常简单——包括保险运输。他们在整个服务过程中不断向我通报最新情况,甚至在手表退回时提供两年保修。 我非常高兴选择了 WatchCheck。现在,每次我看手表,我都会想起我的父亲。这意味着很多。

WatchCheck 回复2025-12-10

Thank you so much for sharing your experience, Adam! We're honored to have had the opportunity to care for your father's timepiece and are thrilled to hear that the service was exceptional. We're grateful for your trust and delighted to have been part of preserving this cherished timepiece for you.

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Allison Rice · 写过 1 条评价 · 体验于 2025-11-03 ·

尽善尽美

今天早些时候(本次评测的日期),我从 WatchCheck 收到了我的手表,一切都非常好。 此外,我对 WatchCheck 为我的手表提供服务时所提供的客户服务和沟通非常满意。 整个过程和结果都是完美的。 每当我需要维修我的一只手表时,我肯定会再次使用 WatchCheck。 此外,我强烈建议任何需要维修手表的人使用 WatchCheck。

WatchCheck 回复2025-11-06

Thank you so much for your wonderful review, Allison! At WatchCheck, we strive to make every watch service straightforward, transparent, and handled with care, from start to finish. Knowing that our approach resonated with you reinforces why we focus so much on clear communication and thoughtful service. We look forward to supporting you with all of your future watch needs!

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nigel mills · 写过 2 条评价 · 体验于 2025-09-01 ·

回来就像新的一样

回来就像新的一样。虽然花了一段时间,但他们确实必须订购零件。不过等待还是值得的。我很快就会寄出我的另一块 TAG 手表。

WatchCheck 回复2026-02-10

Thank you Nigel, we really appreciate your patience while your parts were being sourced, and we're thrilled to hear your watch is performing beautifully. We look forward to welcoming your other TAG soon and providing the same level of care and attention.

R
Rodger Hardy · 写过 2 条评价 · 体验于 2025-08-13 ·

一流公司!

我对贵公司提供的服务感到非常满意!当我收到退回的手表时,我惊呆了。WatchCheck 作为手表维修领域的首屈一指的公司,值得称赞。每一步都是一流的待遇!

WatchCheck 回复2025-09-17

Thank you for your kind words, Rodger! Our team takes pride in providing meticulous care and transparent service, and it's wonderful to know it made such a positive experience for you. We truly appreciate your trust in us and hope to provide our services again for you in the future.

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David · 写过 1 条评价 · 体验于 2025-08-11 ·

优秀的客户服务!

我通过电子邮件发送和谈论我的劳力士的每个人都非常棒! 优质的服务和良好的沟通。 我的手表比预期要早取回,强烈推荐它们。

WatchCheck 回复2025-09-17

We're so glad to hear that our team was able to provide clear communication and a seamless experience for your Rolex, David. It's wonderful to know our service exceeded your expectations, and we appreciate your recommendations!

Q
Que · 写过 1 条评价 · 体验于 2025-08-04 ·

手表感觉焕然一新!!

我和我女朋友都有需要注意的手表……她的复古古驰和我的帝舵碧湾。 WatchCheck 完美地照顾了他们。服务一流,沟通清晰,两款手表现在感觉焕然一新。

WatchCheck 回复2025-09-17

We're thrilled that both your Tudor and your vintage Gucci are performing beautifully after service. It means a lot to us that you appreciated the care, attention, and communication throughout the process. Thank you for trusting WatchCheck with your timepieces!

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Phil Joubran · 写过 1 条评价 · 体验于 2025-08-07 ·

我的手表就像全新的一样

我的手表就像全新的一样。感谢格雷戈里让我的经历如此轻松。你们真是货真价实的。

WatchCheck 回复2025-09-17

We're thrilled to hear that you're so pleased with the results of your service! Our team takes great pride in making the process seamless and ensuring every timepiece looks and functions its best.

Z
Zach Smith · 写过 1 条评价 · 体验于 2025-08-04 ·

毫无疑问最佳服务 (A+)

毫无疑问,这群人是最棒的!在整个过程中始终保持联系,让我知道我的手表在哪里。我对这家公司感到非常满意,他们让你感觉就像家人一样。

WatchCheck 回复2025-09-17

We're so happy to hear this, Zach! Our team makes a lot of effort to keep every customer informed and feeling like part of the WatchCheck family. Thank you for trusting us with your timepiece - it's wonderful to know the care and communication we strive for made such a positive impression.

K
Kyle · 写过 3 条评价 · 体验于 2025-07-08 ·

使用 WatchCheck 来服务我的日常......

用 WatchCheck 来保养我的日常佩戴,一块 IWC Portugieser。我通常把它带到精品店,但我想尝试一些新的东西。喜欢这次经历。礼宾团队考虑周到,过程执行良好,结果完美无缺

WatchCheck 回复2025-09-17

Thank you for sharing your experience, Kyle. It's wonderful to know that trying something new with WatchCheck was a positive experience for you. We hope to provide our services again for you in the future!

O
OTTO DAHLØ PAULSEN · 写过 2 条评价 · 体验于 2025-07-29 ·

通过朋友发现WatchCheck

通过朋友发现了WatchCheck。送来了一艘迟来已久的皇家橡树。我喜欢他们一路上向我通报情况。价格很公道,大约一个月后我收到了手表,运行完美!

WatchCheck 回复2025-09-17

We're so glad our updates kept you informed and that the service met your expectations. Thank you for choosing WatchCheck!

J
Jafar Khayati · 写过 3 条评价 · 体验于 2025-07-24 ·

我一直在推迟购买欧米茄……

我多年来一直推迟对欧米茄进行维修,因为我不想惹麻烦。 WatchCheck 让它变得太容易了。收到他们的套件,将其运出,全程跟踪,现在它又回到了我的手腕上,像新的一样运行。 10/10。

WatchCheck 回复2025-09-17

We love to hear that servicing your Omega was easy and hassle-free! I's wonderful to know your watch is back on your wrist running like new. Thank you for trusting WatchCheck with your timepiece!

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Adrian Auke · 写过 1 条评价 · 体验于 2025-07-28 ·

谢谢你!

我通常不写评论,但这个团队值得。我把父亲的老式百年灵航空计时腕表寄了过来,它已经几十年没有运行了。 WatchCheck 不仅让它正常工作,而且他们尊重我要求的每一个细节。根据他们礼宾团队的建议,我选择不进行抛光,只关注机芯的功能。对服务非常满意。

WatchCheck 回复2025-09-17

Thank you for sharing your experience, Adrian. We're so glad to hear that your enjoying your father's Navitimer again! It means a lot to us that you appreciated our attention to detail and recommendations, while bringing the movement back to life.

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Alex · 写过 4 条评价 · 体验于 2025-07-09 ·

从开始到结束都很棒的服务

从开始到结束都很棒的服务。确实无法要求更多知情且可用的人员来指导某人完成此过程。 一切都维修完毕后,格雷格打来电话,只是为了确保我对一切感到满意,这确实是锦上添花!干杯

WatchCheck 回复2025-09-19

Thank you for sharing this feedback, Alex! We're thrilled you had a seamless experience and appreciated the follow-up from our Director of Service, Greg. We hope to have the pleasure of providing our services for you again in the future!

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bruno luglio · 写过 1 条评价 · 体验于 2025-06-06 ·

礼宾部很细心,速度也很快…

礼宾部很细心,反应也很快。非常感谢用于运送和接收手表退回的系统,我的手表完好无损。它的缺点是延迟。我的手表比最初预计的交付时间晚了 4 周,但关于延迟原因的信息却很少。总的来说,除了延迟之外,这是一次非常好的体验。

WatchCheck 回复2025-09-25

Thank you for sharing your experience, Bruno. We're so glad your watch came back in perfect condition and that our concierge team made the process smooth for you. We really appreciate your patience with the delay and will continue working on keeping our customers better informed. We hope to work with you again!