我和我的古董 Tank Louis 在 WatchCheck 上获得了很棒的体验!整个过程超级顺利,沟通清晰,整个事情感觉轻松无压力。我很快就收到了原来的替换件,大概 8.5 周后,我肯定会再次使用 WatchCheck!
WatchCheck 回复2026-02-25
Thank you so much for sharing your experience, Amber. We're so happy your Tank Louis received the care it deserves and that the process felt easy and reassuring. We look forward to servicing your next timepiece!
Thank you, Deb! We're so glad your husband's Daytona is back in great shape and that the process felt seamless. We look forward to caring for your Speedmaster next!
John,
On behalf of WatchCheck, I want to sincerely apologize for the frustration this service experience has caused. The is not what we strive for, and we regret that this has been your experience. When we received your watch on November 10th, our team immediately began sourcing the necessary parts. The process took longer than we had anticipated, and we should have communicated that more clearly along the way. Throughout December, we tried to share updates on our findings and the recommended replacements, but unfortunately we weren't able to connect with you. It's understandable that during the holidays, connecting with customers can be more challenging. We're glad we were able to speak with you on January 5th, at which point you confirmed the replacements, and we ordered the parts right away. We also want to acknowledge our recent attempts to reach you via phone and email over the past two weeks. These were simply to keep you informed and answer any questions you might have. We completely respect your choice not to speak with us, and we appreciate your patience. We are now waiting for your parts to arrive from Omega. The moment they do, we will complete the service and proceed to quality control, a series of tests to confirm your watch is performing to both factory and our standards before returning it to you. Our goal is always to complete a full service with case restoration within 8 weeks, but sometimes we fall short, whether due to delays, complex movements requiring additional labor, or vintage pieces. We regret that your watch has been in service longer than anticipated and we look forward to returning it to you as soon as possible.
D
Dan Lundquist · 写过 10 条评价 · 体验于 2026-01-05 ·
★★★★★
他们设定了标准
他们设定了标准!绝对一切——一切——都是一流的!我给他们⭐️⭐️⭐️⭐️⭐️⭐️期。
WatchCheck 回复2026-02-10
Thank you Dan! This is so wonderful to hear! We'll always be here and ready to provide exceptional care for all of your timepieces!
Thank you so much for your kind feedback, Alberto. This means everything to us and we sincerely appreciated your patience while we sourced specific components, to ensure your Speedmaster performs flawlessly for years to come. We hope to be your service provider for every timepiece that you wish to restore!
Thank you for taking the time to share your experience, Mike. Ensuring every timepiece is carefully serviced, tested, and properly recalibrated, if necessary, is always our top priority . We're so glad our process gave you confidence and peace of mind. We look forward to caring for your next cherished timepiece!
Thank you so much for sharing your experience, Adam! We're honored to have had the opportunity to care for your father's timepiece and are thrilled to hear that the service was exceptional. We're grateful for your trust and delighted to have been part of preserving this cherished timepiece for you.
Thank you so much for your wonderful review, Allison! At WatchCheck, we strive to make every watch service straightforward, transparent, and handled with care, from start to finish. Knowing that our approach resonated with you reinforces why we focus so much on clear communication and thoughtful service. We look forward to supporting you with all of your future watch needs!
n
nigel mills · 写过 2 条评价 · 体验于 2025-09-01 ·
★★★★★
回来就像新的一样
回来就像新的一样。虽然花了一段时间,但他们确实必须订购零件。不过等待还是值得的。我很快就会寄出我的另一块 TAG 手表。
WatchCheck 回复2026-02-10
Thank you Nigel, we really appreciate your patience while your parts were being sourced, and we're thrilled to hear your watch is performing beautifully. We look forward to welcoming your other TAG soon and providing the same level of care and attention.
Thank you for your kind words, Rodger! Our team takes pride in providing meticulous care and transparent service, and it's wonderful to know it made such a positive experience for you. We truly appreciate your trust in us and hope to provide our services again for you in the future.
We're so glad to hear that our team was able to provide clear communication and a seamless experience for your Rolex, David. It's wonderful to know our service exceeded your expectations, and we appreciate your recommendations!
We're thrilled that both your Tudor and your vintage Gucci are performing beautifully after service. It means a lot to us that you appreciated the care, attention, and communication throughout the process. Thank you for trusting WatchCheck with your timepieces!
P
Phil Joubran · 写过 1 条评价 · 体验于 2025-08-07 ·
★★★★★
我的手表就像全新的一样
我的手表就像全新的一样。感谢格雷戈里让我的经历如此轻松。你们真是货真价实的。
WatchCheck 回复2025-09-17
We're thrilled to hear that you're so pleased with the results of your service! Our team takes great pride in making the process seamless and ensuring every timepiece looks and functions its best.
We're so happy to hear this, Zach! Our team makes a lot of effort to keep every customer informed and feeling like part of the WatchCheck family. Thank you for trusting us with your timepiece - it's wonderful to know the care and communication we strive for made such a positive impression.
Thank you for sharing your experience, Kyle. It's wonderful to know that trying something new with WatchCheck was a positive experience for you. We hope to provide our services again for you in the future!
We love to hear that servicing your Omega was easy and hassle-free! I's wonderful to know your watch is back on your wrist running like new. Thank you for trusting WatchCheck with your timepiece!
Thank you for sharing your experience, Adrian. We're so glad to hear that your enjoying your father's Navitimer again! It means a lot to us that you appreciated our attention to detail and recommendations, while bringing the movement back to life.
Thank you for sharing this feedback, Alex! We're thrilled you had a seamless experience and appreciated the follow-up from our Director of Service, Greg. We hope to have the pleasure of providing our services for you again in the future!
Thank you for sharing your experience, Bruno. We're so glad your watch came back in perfect condition and that our concierge team made the process smooth for you. We really appreciate your patience with the delay and will continue working on keeping our customers better informed. We hope to work with you again!