WatchCheck (watchcheck.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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ERIC · 3 reviews · Experienced 2026-08-04 ·
★★★★★
A Legacy Restored
In 1999, after graduating from medical school in the Philippines, I purchased a Seiko Kinetic watch. At the time, it was a significant purchase for a young physician, but it represented so much more than just a watch. It commemorated an unforgettable chapter of my life, the friendships I made, the sacrifices along the way, and the milestone of earning my medical degree.
Over the years, after returning to the United States, the watch eventually stopped working. I brought it to multiple watch repair shops, only to be told time and again that it wasn't worth repairing. Some simply didn't want to work on it, while others suggested it wasn't worth the time or effort. Eventually, I accepted that it would remain nothing more than a keepsake tucked away in a drawer, hoping that maybe one day someone would be able to bring it back to life.
That day came when I discovered Watch Check online.
With cautious optimism—and honestly, a little hope and a prayer—I completed the paperwork and mailed my watch in, fully expecting it to be returned with the same explanation I'd heard for years.
Instead, Watch Check exceeded every expectation.
From the moment they received my watch, they kept me informed every step of the way with clear updates on shipping, evaluation, repairs, and service progress. Their communication was outstanding, and I always knew exactly where my watch was in the process.
Today, I received my watch back, fully restored and running beautifully.
It's difficult to describe what that moment felt like. They didn't just repair a watch—they restored a piece of my personal history. Their mission that "Every Watch Has a Legacy" isn't just marketing; they genuinely live it. They understood that the value of my watch wasn't measured by its resale price but by the memories and meaning it carried.
The quality of their work is exceptional, the pricing was more than fair, and even the shipping experience reflected the same level of care. The protective packaging, clear instructions, and seamless pickup and delivery process showed an attention to detail that is increasingly rare today.
I am truly over the moon.
If you have a watch that carries sentimental value—whether others think it's worth repairing or not—I cannot recommend Watch Check highly enough. They gave me back far more than a functioning timepiece. They gave me back a tangible reminder of one of the proudest moments of my life.
Thank you, Watch Check, for honoring my watch's legacy and helping preserve a memory that I'll cherish every time I look at my wrist.
S
Stephen Morin · 3 reviews · Experienced 2026-07-06 ·
★★★★★
I bought this Breitling Windrider…
I bought this Breitling Windrider “Headwind” more than 25 years ago.
A lot has changed since then.
Digital changed how we think about time.
Smart watches changed how we track time.
Phones changed how often we even look at our wrists.
But some things still matter.
Craftsmanship.
Reliability.
Precision.
Care.
The feeling of something built to last.
This watch has been with me through a lot of chapters. Career changes. Life changes. Good years. Hard years. Moments that moved too fast and others that seemed to stand still.
So when it needed service, I wanted it handled the right way.
WatchCheck was absolutely the right partner to care for my beloved Breitling. The process, the certificate, the attention to detail, and the quality of the service all reminded me that true value is not always about what is newest.
Sometimes it is about what endures.
In business, in branding, in leadership, and in life, we often chase the next thing. The faster thing. The smarter thing. The shinier thing.
But quality still matters.
Reliability still matters.
Trust still matters.
And the best things, when cared for properly, do not become outdated.
They become part of the story.
Be bold. Stand for something. Shape the future.
Steve Morin
#Leadership #Brand #Craftsmanship #CustomerExperience #Quality #Trust #Luxury #ProductMarketing #ClarityDrivenGrowth
Reply from WatchCheck2026-07-14
Steve, thank you so much for this thoughtful reflection and for trusting WatchCheck with your timepiece. Watches like yours are more than instruments that tell time, they become reminders of the moments, experiences, and memories connected to them.
It was a privilege to help restore your Breitling and return it for the next chapter. Thank you again for allowing our team to be part of its journey, and we hope it continues to serve you for many years to come.
Great customer service! Totally worth the price. The concierge was excellent and very responsive throughout the whole process and my watch came back in mint condition. Highly recommend!
Reply from WatchCheck2026-06-04
Thank you so much for your kind words and recommendation, Gregory! Making the service process as seamless as possible is incredibly important to us, so it's wonderful to know that our concierge team helped make that happen.
Thank you for trusting us with your timepiece, and we look forward to assisting you again in the future!
J
James Hill · 1 review · Experienced 2026-05-28 ·
★★★★★
Fantastic experience!
Absolutely fantastic experience with WatchCheck - I couldn't recommend it more highly.
I recently inherited a 1954 Omega after my father passed. It was his fathers and his grandfathers before that - making me the 4th generation to own this watch.
The WatchCheck team did an amazing job bringing it back to life. I couldn't be happier with the result.
The process was smooth and easy, and the Concierge team was responsive and very friendly. The website was also very user friendly.
I'll definitely be bringing more watches to them moving forward!
Reply from WatchCheck2026-06-01
Thank you so much, James, for sharing this incredible story, and your experience with us. A 1954 Omega with four generations of family history is exactly the kind of timepiece that reminds us why we do what we do, and we're honored to have been trusted with its restoration. It's also wonderful to hear that the process felt comfortable and that our team and process made things easy along the way. Thank you again for your trust!
S
Steve Nightingale · 1 review · Experienced 2026-04-30 ·
★★★★★
Amazing service restoring my antique…
Amazing service restoring my antique Vacheron - thank you!
Reply from WatchCheck2026-05-01
Thank you for your kind words, Steve. We're thrilled to hear you're happy with the outcome of your service on your Vacheron!
D
David Southern · 2 reviews · Experienced 2026-04-29 ·
★★★★★
Sent in an omega seamaster planet ocean…
Sent in an omega seamaster planet ocean for a repair and service, I had read over there website prior and had a idea of what to expect, watchcheck delivered exactly what they described. I would absolutely recommend them and would use the service again.
Reply from WatchCheck2026-05-01
Thank you for taking the time to share your experience, David. We're so glad to hear your service met your expectations and we sincerely appreciate your recommendation. We look forward to working with you again in the future!
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Todd Tomba · 1 review · Experienced 2026-04-30 ·
★★★★★
Great care and wonderful service
Great care and wonderful service. I trusted them with no prior experience, so I hope this will serve as testimony to anyone requiring their timepiece to be serviced.
Reply from WatchCheck2026-05-01
Thank you for your thoughtful feedback, Todd. We're grateful you chose to trust us with your timepiece and we could deliver such a positive experience. Your words mean a great deal, and we look forward to assisting you again.
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Eric Dannenbaum · 1 review · Experienced 2026-03-11 ·
★★★★★
Easy, Fast, and Professional
Amazing experience from start to finish! I had my vintage Omega serviced with watchcheck. I didn’t know the last time it was serviced and the date mechanism was not working correctly. The shipping process was easy, the team was communicative throughout, and my watch arrived looking and feeling fantastic. The winding is super smooth now and the everything is working perfectly. Quick, easy, and excellent! I had previously had a nightmare experience servicing a watch with the manufacturer, so having such a flawless process was a welcome relief. Will absolutely be sending my other watches here.
Reply from WatchCheck2026-04-30
Thank you so much for taking the time to share this feedback, Eric! We're so glad the experience felt smooth from beginning to end and that your Omega is now performing beautifully. We're grateful you gave us the opportunity to take care of this timepiece and we look forward to assisting you with your future pieces whenever you are ready.
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CKG · 3 reviews · Experienced 2026-04-09 ·
★★★★★
WatchCheck is truly the best
WatchCheck is truly the best. I serviced my Omega and their service is not only high quality, but efficient and with incredible customer service. I already recommended them to a friend after I got my Omega back. Big fan!
Reply from WatchCheck2026-04-29
Thank you so much for sharing this feedback! We really appreciate your kind words and the recommendation. We're glad your Omega is back with you and performing beautifully!
R
Robert Ham · 5 reviews · Experienced 2026-04-13 ·
★★★★★
The dedication to perfection in…
The dedication to perfection in repairing my watch is rarely seen today
Reply from WatchCheck2026-04-17
Thank you for sharing this Robert. It's incredibly rewarding to know that we were able to make a meaningful difference in your experience.
b
barry michael · 1 review · Experienced 2026-04-14 ·
★★★★★
Super easy
Super easy, box arrived, shipping label was attached. Communication was great throughout the process. I serviced a rose gold, richville moon phase, big date, Girard Perregaux. Watch came back, and looks amazing!
Reply from WatchCheck2026-04-17
Thank you for sharing this feedback Barry! We are so glad to hear the experience met your expectations and that you're happy with the result. We appreciate your trust and hope to provide our services for all of your timepieces in the future.
K
Ken Lusk · 1 review · Experienced 2026-04-01 ·
★★★★★
Fantastic customer experience with WatchCheck
My experience with WatchCheck has been one of the best customer experiences I have ever had. The service they performed on my 1940’s Leonidas wristwatch was amazing! The communication was top notch with my concierge Erin. She kept me well informed and was very supportive. The shipping process was seamless and very fast. My watch came back looking basically brand new! I highly recommend WatchCheck!
Reply from WatchCheck2026-04-02
Thank you so much for your kind feedback, Ken! It was an absolute pleasure working with you and caring for your timepiece. We're thrilled that your watch is back on your wrist looking its best, and we're always here whenever you need us in the future.
H
HP · 1 review · Experienced 2026-03-01 ·
★★★★★
Impeccable service
Impeccable service, craft, and care.
Reply from WatchCheck2026-03-23
Thank you so much for your kind words. We're delighted to hear you appreciated the care and craftsmanship in our service and we hope to work with you and your timepieces again!
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Bruce Sanford · 1 review · Experienced 2026-03-15 ·
★★★★★
Watch Check has issues completing timely repairs per the contract
UPDATING MY 3/16/2026 REVIEW OF WATCH CHECK AS OF TODAY, 3/28/2026 .. DAD'S ROLEX WATCH HAS FINALLY BEEN SERVICED AND IS ON ITS WAY BACK TO ME .. MAY UPGRADE TO 5 STARS AFTER I WEAR THE WATCH TO SEE HOW IT PERFORMS .. BIG $$ SPENT FOR THE OVERHAUL, COMMUNICATION ONGOING FROM WATCH CHECK WAS SPOTTY AND THEY RESPONDED BEST TO BEING BEAT UP A LITTLE BIT .. PROOF WILL BE IN THE PUDDING, RIGHT? .. This may become a one star review pretty soon. Watch Check has had my late father's circa 1958 Rolex in for overhaul and repair at their subcontractor watch repair facility (Scholl & Company) since December 5, 2025. I paid them $795 on November 10, 2025 for their initial assessment fee and an additional $1,695 on December 2, 2025 for additional, need parts to return the watch to manufacturer original new standard. Watch Check has been inconsistent and lagging on providing me with ongoing timely updates about the status of the watch repair and I have had to initiate communication with them ongoing in order to get any updates. Apparently the needed parts have been at Scholl & Company since February 9, 2026, but as of March 16, 2026 I still have no further updates from Watch Check about repair progress and I certainly have not received the repaired watch back that Watch Check has been handsomely paid for. The 120 calendar day window for me to dispute credit card charges made by Watch Check has already passed for the initial $795 payment and is about to expire for the subsequent $1,695 payment made by me to Watch Check and I must contact my credit card company today to discuss filing a dispute and requesting an extension of the dispute filing calendar day timeline available to me. Barring satisfactory completion of our contract, my next steps must be to file complaints with the attorneys general of California (Watch Check state of residence, Illinois (School & Company state of residence) and Maine (my state of residence) for fraud.
Reply from WatchCheck2026-03-23
Thank you for sharing your feedback, Bruce. We sincerely apologize for any frustration caused by delays and understand the importance of keeping our customers informed. As recently discussed, we will keep providing clear communication with you to ensure transparency and to provide updates on the status of your timepiece. We appreciate your patience as we work to complete the service thoroughly and to the highest standards. Our priority is always to ensure your watch is returned fully serviced and performing reliable for years to come.
J
Joel Schneidmiller · 1 review · Experienced 2026-03-09 ·
★★★★★
IWC Chronograph Flieger case restoration
Initially with reservations in having case restoration services rendered for my IWC chronograph Flieger, my mind was set at ease with the frequency of status updates from the concierge. Moreover, the results of the lug fix (included laser welding) exceeded all expectations.
Reply from WatchCheck2026-03-19
Thank you so much for sharing your experience, Joel. We're so glad to hear you're pleased with the outcome, and it means a great deal to us to have earned your trust. We look forward to caring for all of your timepieces in the future.
C
Chandler Thomas · 1 review · Experienced 2026-02-02 ·
★★★★★
I had my Patek serviced by WatchCheck…
I had my Patek serviced by WatchCheck and now I’m hooked. They made everything easy for me and my watch’s service was done within 5-6 weeks. They were transparent about issues they discovered and I appreciated that. Some places just replace your original parts with generic but these people sourced a genuine part that my watch needed and I’m forever grateful for that. Will use them for all of my watches.
Reply from WatchCheck2026-03-11
Thank you so much for your kind words, Chandler. We're thrilled to hear your Patek is performing beautifully. Transparency and sourcing genuine components are very important us, and we're so glad it made a difference. We look forward to caring for all of your timepieces!
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Ad · 1 review · Experienced 2026-01-10 ·
★★★★★
WatchCheck is the best
WatchCheck is the best! They serviced my Rolex Red Submariner and did a wonderful job. Transparent, quality work and pretty quick too. Have recommended them and will continue to do so! 👍🏼
Reply from WatchCheck2026-03-11
We're so glad your Submariner is looking and performing its best! We really appreciate you spreading the word about WatchCheck and we look forward to servicing all of your timepieces!
D
Dan DeRose · 1 review · Experienced 2026-01-13 ·
★★★★★
Speedmaster repair
Just got my Speedmaster back and it looks like it did the day I first got it. Performs better than ever and only took about seven weeks to service it. Happy I found these guys!
Reply from WatchCheck2026-03-11
Thank you for sharing this wonderful feedback, Dan! We appreciate you trusting WatchCheck with your Speedmaster and look forward to helping keep it in top condition for years to come!
Excellent standards of service and communication. Grateful to have found them!
Reply from WatchCheck2026-03-19
This is so wonderful to hear, Chelsey! Thank you so much for sharing your feedback. We would love to provide our services for all of your timepieces whenever you need us.
Amazing customer service and concierge-level care!
Reply from WatchCheck2026-02-25
Thank you so much for your kind words, Bri! Our team works hard to keep our customers fully informed and we're thrilled that you appreciated this part of the service. We look forward to working with you and your timepieces again!
