Watch Gang

Hi Mike, We understand your frustration regarding your plan cancellation request, and we want to ensure your account is handled properly. A member of our support team is actively assisting you right now in direct messages to review your account details, address your remaining shipments, and assist you with the cancellation process. Please continue to check your private inbox so our team can finish walking you through the remaining steps and get this resolved for you.

Hey JP! Sorry to hear you've been disappointed with your last watches. Definitely not the experience we want you to have. If you haven't yet, please reach out to our support team again and they will make sure you're taken care of!

Hi Chris, Looks like there might be a confusion happening here. The Daniel Klein was not part of your Platinum Subscription but rather an $89 purchase on our Wheel of Watches for example. Looking at your account, it seems that the watches are all in alignment with value and quality for the respective tiers and price points. You can always check in your Dashboard to make sure the watches align with the purchase experience. We'd love to take a look at this together because the last thing we want is leave you feeling underwhelmed. Our team will reach out to you to make sure you taken care of.

Hi Tyler, We're sorry we missed the mark here. If you're ever unhappy with a shipment, don't hesitate to reach out and our support team will make it right.

Sounds like you've had a little bit of everything. Some knockout watches, a few plot twists, and a couple of spins that kept things interesting. Before you call it quits, give our team another shout. We'd love the chance to help keep your collection and your luck headed in the right direction. Thanks for being part of the Gang!

Our team will be reaching out to you directly to learn more about your experience and see how we can help. We value your satisfaction and would like the opportunity to make things right. Thank you again for your honest feedback. It helps us improve both our products and the overall customer experience.

We're sorry to hear that your experience did not meet your expectations. Our team will be reaching out to you directly to learn more about your experience and see how we can help.

Hi Oscar, We previously reached out to request additional information so we could look into this further, but we haven't heard back. If you're willing, please respond to our message or contact our support team with your order details. We'd appreciate the opportunity to better understand your experience and address any concerns you may have.

We're glad to hear you're enjoying the experience so far and that your first watch arrived safely. Suggestions like these are incredibly valuable, and we'll be sure to share them with our team as we continue improving the experience for our members. If you have additional watches still on the way, we hope you'll enjoy the variety they bring to your collection. Thanks again for your support, and we look forward to being part of your watch journey.

We've made every effort to locate your order and review your case, but unfortunately we have been unable to identify any corresponding customer record based on the information provided in this review. We would genuinely like the opportunity to investigate your concerns and assist you. Please contact our support team directly with your order number, email address, or any additional details that may help us locate your purchase. Once we can identify your order, we'll be happy to look into the matter further. We look forward to hearing from you.

We're glad to hear that your watch has now shipped, but we recognize that this does not undo the stress and inconvenience you experienced. Our team will be reaching out to you directly to learn more about your experience and see how we can help. Thank you for your honest feedback. It helps us identify areas where we can improve communication and provide a better customer experience.