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购物与时尚

FIGS

201 条评价

4.1201 条评价
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关于 FIGS

数据更新
网站
wearfigs.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
201 条评价
差评回复率
89%(32/36 条)
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FIGS靠谱吗?

FIGS(wearfigs.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 201 条用户评价,属于购物与时尚分类,口碑良好。75% 的评价为 4 星及以上,12% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Maggie Murphy · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

简单的交换过程

轻松的交换过程,有帮助的聊天

FIGS 回复2026-06-03

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

S
SM · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

我喜欢我的无花果夹克。

FIGS 回复2026-06-03

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

O
Oscar · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

运输延误过多

尽管我的订单已在 3 周前购买并确认,但仍在等待发货。在这种延迟之后,我对购买的物品就会不再感兴趣。

FIGS 回复2026-07-14

Hey Oscar, Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package. Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are happy to see that the package was delivered on June 4th. We hope you have recieved your package and are LOVING your FIGS! We appreciate your message and hope you choose to shop with us again in the future!

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Maribeth Pawley · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

我是5月12日下的订单

我在5月12日下了订单,但直到现在我还没有收到我的磨砂膏。现在是 6 月 2 日。

FIGS 回复2026-07-14

Hi Maribeth, Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package. Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are happy to see that the package was delivered on June 5th. We hope you have recieved your package and are LOVING your FIGS! We appreciate your message and hope you choose to shop with us again in the future!

M
Maria Alcoseba · 写过 2 条评价 · 已认证 · 体验于 2026-05-07 ·

完美合身(小),我喜欢……

完美贴合(小),我喜欢奶油冰棒的款式和颜色。看起来很运动,与我的胡萝卜色慢跑无花果裤相配。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

H
H perera · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·

我还没收到包裹!!!

FIGS 回复2026-07-14

Hi Habarakadage, Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package. Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are happy to see that the package was delivered on June 4th. We hope you have recieved your package and are LOVING your FIGS! We appreciate your message and hope you choose to shop with us again in the future!

J
Jillian Russell · 写过 1 条评价 · 已认证 · 体验于 2026-05-07 ·

如果 instacart 可以提供缺货商品的替代品,为什么 Figs 不能呢?

我为每周的护士订购了一套打折的手术服。它们太大了,所以我交换了它们。立即归还它们。我拿回了换来的上衣,但没有拿下下衣。甚至没有一封电子邮件或短信询问我是否想改变款式,因为我的现在已经卖完了。我讨厌错过配套的磨砂膏。现在我得找一条裤子了,折扣已经结束了。我应该有选择权并将折扣应用于其他事情。

FIGS 回复2026-07-14

Hi Jillian, Thank you for sharing your feedback on your recent FIGS order and your experience with our exchange process. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!

f
frustrated fig · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

嗯..我听到了很多关于……的伟大事情

嗯..我听说过关于无花果的伟大事情,我很惊讶该网站在礼品卡订单方面没有更直观。 当我最终收到飞行礼品卡订单时,我几乎立即收到了回复,说我的“订单”正在考虑批准。 好的? 然后我收到一封电子邮件,说我的礼物“正在运送中!” 100% 团队无花果! 然后又收到另一封电子邮件说我的订单已被取消? 与此同时,我没有收到我的 100 美元礼品卡,我不得不筹集 100 美元现金给我刚毕业的护士女儿一份生日礼物。 知道无花果是一个很棒的产品,但是……网站和后续工作……不太理想,很抱歉。

FIGS 回复2026-07-17

Hi Susan, Thank you for sharing your feedback on your recent FIGS order and your experience with purchasing a gift card from our website. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!

L
LAUREN · 写过 4 条评价 · 已认证 · 体验于 2026-05-10 ·

快速又简单

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

N
NI · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

一点也不高兴

一点也不高兴。我过去买了很多无花果,现在只穿黑色,决定买更多。尺码不一致,决定尝试一种新款式的裤子,尽管尝试收紧,但裤子还是很宽松。真的很失望。材质也很奇怪,感觉比较廉价

FIGS 回复2026-07-14

Hi Noor, Thank you for sharing your feedback on your recent FIGS order and your experience with your most recent purchase. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We truly apologize for any inconvenience this has caused you. We have looked into the order and see that some of the items were returned! We completely understand wanting to have items that fit your tastes and expectations, and hope we can improve future designs.  If there is anything else we can help with, please do not hesitate to reach out to us directly. We appreciate your message and hope you choose to shop with us again in the future!

E
Eleonora Vavatsi · 写过 2 条评价 · 已认证 · 体验于 2026-05-15 ·

谢谢

太感谢了

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

A
Amelia · 写过 2 条评价 · 已认证 · 体验于 2026-05-06 ·

磨砂上衣尺寸不正确,但是……

磨砂上衣尺寸不正确,但裤子很完美。材质感觉棒极了!

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

L
Lizzette Rivas · 写过 3 条评价 · 已认证 · 体验于 2025-12-01 ·

我喜欢无花果

我喜欢无花果。该网站使用起来非常简单。磨砂膏的材料质量很好。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

M
Marco Vázquez · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

我的包裹还没到🙄🙄🙄

FIGS 回复2026-07-14

Hi Marco, Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package. Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are happy to see that the package was delivered on June 16th. We hope you have recieved your package and are LOVING your FIGS! We appreciate your message and hope you choose to shop with us again in the future!

C
Carol Munger · 写过 2 条评价 · 已认证 · 体验于 2026-05-12 ·

总是喜欢一套新的无花果……这个……

总是喜欢一套新的无花果……这次我点了两个。我已经穿了很多年了,质量从来没有让人失望过。颜色永不褪色,日复一日看起来很专业。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-05-12 ·

很高兴再次购买。

我发现一些很棒的商品在打折,我对我的购买感到非常高兴。产品很快就到达了,完全在预期的交货时间内,我非常喜欢它们。整个过程中的沟通非常好,让我了解每一步。总的来说,这是一次很棒的购物体验,我很乐意再次从这个卖家那里购买。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

J
Janeth Levante · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

我推荐的 非常满意100%…

我推荐了非常满意的100%顾客,非常感谢..

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

E
Elina Surakka · 写过 2 条评价 · 已认证 · 体验于 2026-05-10 ·

相同,但又不同

我向你订购了一件衬衫和裤子,都是勃艮第的。然而,颜色根本不匹配,而且深浅明显不同。我原以为它们是相同的颜色并形成一个匹配的集合。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

R
Rafael · 写过 1 条评价 · 已认证 · 体验于 2026-05-09 ·

太完美了。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

我喜欢这个产品

我喜欢这个产品。只是如果我的订单能反映在我购买产品的帐户上就好了;有点像数字衣柜。有时我买的上衣和我想要的裤子都卖完了,所以我会再等一年,或者当颜色回来时,却忘记了我买的是什么颜色。并且 PO# 颜色代码不起作用。我联系客户服务并向他们提供代码,但他们甚至无法识别它们。

FIGS 回复2026-06-02

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!