FIGS（wearfigs.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 201 条用户评价，属于购物与时尚分类，口碑良好。75% 的评价为 4 星及以上，12% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
一切都如承诺和期望；包括质量！会回来更多！
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
我喜欢我的无花果，但我希望它们更紧一点。我想说的是尺寸有点小，最好的选择是缩小尺寸。
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
很棒的交易。美丽的磨砂膏
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
产品很好，但英国客户的退货流程绝对很糟糕；过去很简单，但我尝试过使用即时聊天和电子邮件，但没有人回复。 订单33679899
Hey there, Thank you for sharing your feedback regarding your recent FIGS order and your experience with the return of your items. We apologize for any inconvenience you experienced! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps! 🙏️
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
每次都很棒的体验！ 始终顺利的过程
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
磨砂膏的质量令人惊叹！非常适合长时间轮班，而且它们超级可爱/时尚。我喜欢无花果！
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
优秀的产品，但它们销往世界各地，并且在法国购买，但发票是英文的。它应该以一个国家的语言为基础。
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
我能够在网上购物，找到合适尺寸、优质的磨砂膏，并轻松、自由地处理退货，找到最合适的。
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
我从这家公司买了多块磨砂膏。一套磨砂膏已经变色，当我去退货时，已经过了 30 天，而且不会退货。 我花了很多钱，但得到的质量并不值得。
Hey Michele, Thank you for sharing your feedback regarding your recent FIGS order and your experience with our items. We apologize for any inconvenience you experienced! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps! 🙏️
订购方便，交货及时
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
客户服务很差。没有办法与人交谈。您只需通过电子邮件中的人工智能获得自动回复。 5 个多星期以来，我一直在尝试解决未送达物品的问题。沟通不畅，客户服务差。
Hey Ron, Thank you for sharing your feedback regarding your recent FIGS order and your experience with the shipment of your items. We apologize for any inconvenience you experienced! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps! 🙏️
我想这绝对是我经历过的最好的客户服务体验。该公司不遗余力地提供优质物品并为医疗保健人员提供支持。他们确实超越了一切！谢谢！！
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
很棒的产品，是我用过的最合适的磨砂膏，而且材质真的很好。自从我买了它们以来，它们是我现在穿的唯一品牌。
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
我买了裤子，到达我家时它被偷了。我得到了退款。我决定给他们一个机会。我再次订购了同一条裤子，并确保我在酒店内。谢谢。我会买更多
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
非常糟糕的经历 等待时间如此之长 低质量 价格高 等待时间太多 然后退货问题一大堆，没人解答！ 令人困惑的客户服务
Hey there, Thank you for sharing your feedback regarding your recent FIGS order and your experience with us. We apologize for any inconvenience you experienced! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps! 🙏️
尺码不准确，裤子比想象的大很多。由于不一致的客户服务帮助和支持以及送货快递 Evri 的服务差，导致退货和退款困难。对这整个经历非常失望。近一个月后仍在等待退款，没有任何解决的迹象。
Hey Caroline, Thank you for sharing your feedback regarding your recent FIGS order and your experience with the return of your items. We apologize for any inconvenience you experienced! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps! 🙏️
昂贵但超级舒适且质量上乘。
Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!
不仅绣花标志被放在我的右小腿上（就像在它的中间，你可以想象它在那里看起来多么愚蠢），而且我在车里不小心洒了咖啡，我像往常一样洗了我的衣服，现在有一个巨大的污渍 - 这些磨砂膏不能排斥任何该死的东西，我本以为每套 80 美元，它们会排斥更多......绝对不值这个价格标签。
Hey Tina, Thank you for sharing your feedback on your recent FIGS order and your experience with your Aya gift from Nurses Week. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
我真的很喜欢这些磨砂膏的感觉！我不得不停止从这个品牌订购，因为它们的尺码非常不寻常。我通常可以依靠我需要的上衣尺码，但我经常穿着不合身的衣服。我还没有订购适合我的裤子。我订购了同样合身的小号和大号，但没有一款适合我。我经常购买打折的磨砂膏，因为我是 RVT，而且我们的预算很少。因此，我经常没有机会回来，而我的衣柜里的鞋子却因为不合身而被搁置。
Hi Zoe, Thank you for sharing your feedback on your recent FIGS order and your experience with your items. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We appreciate your message and hope you choose to shop with us again in the future!
共 201 条符合条件的评价