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购物与时尚

FIGS

201 条评价

4.1201 条评价
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关于 FIGS

数据更新
网站
wearfigs.com
分类
购物与时尚
所在地
United States
状态
待认证
近 12 个月
201 条评价
差评回复率
89%(32/36 条)
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FIGS靠谱吗?

FIGS(wearfigs.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 201 条用户评价,属于购物与时尚分类,口碑良好。75% 的评价为 4 星及以上,12% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jacky Poteet · 写过 2 条评价 · 已认证 · 体验于 2025-11-19 ·

衬衫太小,裤子太大

衬衫太小,裤子太大。我订购了与其他品牌相同的尺码

FIGS 回复2026-07-20

Hi Jacky, Thank you for sharing your feedback on your recent FIGS order and your experience with the sizing of your items. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We appreciate your message and hope you choose to shop with us again in the future!

l
lusu.kollibah · 写过 2 条评价 · 已认证 · 体验于 2026-05-07 ·

材质坚固耐用

该材料坚固耐用。我及时收到了制服

FIGS 回复2026-06-16

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

M
Marina Bezlepkin · 写过 1 条评价 · 体验于 2026-05-14 ·

我对这家公司非常失望。 4 月 3 日,我为我的企业和团队下了一笔大订单:13 件商品,总计 831.97 欧元。问题立即开始,因为我原来的订单是

我对这家公司非常失望。 4 月 3 日,我为我的企业和团队下了一笔大订单:13 件商品,总计 831.97 欧元。问题立即开始,因为我原来的订单丢失了,必须由公司更换。 收到换货订单后,我完全按照无花果的说明退回了商品。退货标签包含在包裹中,我通过 DHL Packstation 运送退货。根据DHL追踪,包裹已成功投递并收到。 然而,FIG 后来声称从未收到我的退货。从那时起,我多次联系客户支持并提供了所需的所有文件,包括付款证明、订单信息、DHL 跟踪详细信息和交货确认。 首先,客户支持做出了回应,并向我保证将调查该问题。后来,回复变得越来越少,最终我的消息就被忽略了。在我上次与客户支持联系时,他们向我承诺有人会在 72 小时内回复我。那从未发生过。 现在两个多月过去了,我仍然没有收到 831.97 欧元的退款。最令人失望的不仅是退款缺失,而且完全缺乏沟通、问责和客户关怀。 作为一名为整个团队订购制服的企业主,我期望一家享有无花果声誉的公司能够提供更高水平的专业精神。 Fig 可以根据订单价值(831.97 欧元)、订单日期(4 月 3 日)以及与客户支持的广泛沟通历史轻松识别我的案例。我仍然愿意提供任何必要的额外信息,并希望此事最终得到解决。 根据我的经验,我不能推荐这家公司。

M
Melvin Menorca · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

很棒的产品

FIGS 回复2026-06-14

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

H
Hanof Ahmed · 写过 4 条评价 · 已认证 · 体验于 2025-11-19 ·

可能是最好的磨砂膏

可能是最好的磨砂膏!对细节非常关注,面料非常舒适。

FIGS 回复2026-06-14

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

W
Wy-ren · 写过 1 条评价 · 已认证 · 体验于 2025-12-02 ·

他们没事

FIGS 回复2026-06-14

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

R
RIVAS JAIR · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·

一切都很棒,但唯一的…

一切都很好,但唯一的问题是我订购的便条,这不是我写的,所以有点难过,因为这是给我男朋友的礼物

FIGS 回复2026-06-14

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

P
Paw Bowman · 写过 2 条评价 · 已认证 · 体验于 2025-11-26 ·

喜欢这个材质

喜欢这个材料。很舒服而且不太厚。它让我在工作时在空调中保持温暖。

FIGS 回复2026-06-13

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

F
Fritzi Valdez · 写过 1 条评价 · 已认证 · 体验于 2026-06-13 ·

我很失望

我很失望。第一次穿新裤子,发现有一个问题。我多年来一直穿着无花果磨砂膏,这是第一次发生这种情况。 通常质量都很好,但这次不是。

FIGS 回复2026-07-20

Hi Fritzi, Thank you for sharing your feedback on your recent FIGS order and your experience with your Navy Zamora's. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!

M
MMA · 写过 2 条评价 · 已认证 · 体验于 2026-05-09 ·

看起来不像睡衣的磨砂膏

磨砂膏合身,面料颜色不会褪色。 物品也在规定时间内送达。

FIGS 回复2026-06-12

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

D
Danielle · 写过 4 条评价 · 已认证 · 体验于 2025-10-18 ·

总是喜欢无花果和它们的搭配。

FIGS 回复2026-06-12

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

E
Erica Step · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

苏柔

如此柔软舒适

FIGS 回复2026-06-11

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

R
Rouella Blanca · 写过 1 条评价 · 已认证 · 体验于 2026-05-07 ·

我对此有过很棒的经历……

我对这种无花果有很好的体验。我喜欢每一种颜色和款式,使用这款磨砂膏非常舒服。谢谢

FIGS 回复2026-06-11

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

K
Kevouy Reid · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

缺乏质量保证

吸引我购买无花果的是产品设计和面料选择上的独创性。然而,我的失望和沮丧源于质量保证缺乏一致性。我身高 6 英尺 6 英寸,这意味着我必须订购大号高筒磨砂裤。有时尺寸是正确的,有时我在收到正确的产品之前多次退回产品,或者由于客户服务不成功而放弃。如果你想留住客户,质量保证是一个需要很大改进的领域。

FIGS 回复2026-07-20

Hey Kevouy, Thank you for sharing your feedback on your recent FIGS order and your experience with our Tansen Jogger Pants. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!

L
Lisa S · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

无花果是最好的

到目前为止,无花果是我拥有过的最漂亮、制作精良的磨砂膏。

FIGS 回复2026-06-11

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

S
Susan · 写过 2 条评价 · 已认证 · 体验于 2025-12-09 ·

我为我们买了一件磨砂夹克......

我给我们的注册护士女儿买了一件磨砂夹克作为礼物,她很兴奋!

FIGS 回复2026-06-11

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

P
Patricia Tatebe-McKee · 写过 3 条评价 · 体验于 2026-05-05 ·

尺寸不一致

我已经从 Figs 订购很多年了。我最近订购了我常用的无花果 1 口袋磨砂上衣,我不得不说我非常失望。我发现质量控制已经下滑。我发现尺寸不一致。这次我订的上衣对于我来说胸围有点太小了。但因为我已经穿过了,所以无法退回。只是说这不是第一次尺寸不一致似乎。我还发现我的小慢跑裤现在似乎也长了一点。 订单号:#29164579

FIGS 回复2026-07-20

Hi Patricia, Thank you for sharing your feedback on your recent FIGS order and your experience with the sizing of your FIGS items. We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! When you have a moment, could you please update this review or respond here with your order number? With that, someone from our team can look into this further and follow up with the next steps!

J
JV · 写过 6 条评价 · 已认证 · 体验于 2026-05-07 ·

物品准时到达

物品准时到达。包装完好,尺寸准确。谢谢无花果。

FIGS 回复2026-06-10

Hey there, Thanks for taking the time to share your feedback with us! We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. We are excited that you chose to shop with us, and we hope you come back again soon 💕. Wishing you a wonderful rest of your week!

F
Fidel Leon · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·

一个月并且还在增加

一个月了——我的包裹一直没有到达。没有更新,没有帮助,完全浪费钱。避免。

FIGS 回复2026-07-17

Hi Fidel, Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package.  We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.  We truly apologize for any inconvenience this has caused you. I am happy to see that we were able to set up a replacement for your lost package, and it was delivered on June 25th. We appreciate your message and hope you choose to shop with us again in the future!

C
Cara M · 写过 4 条评价 · 已认证 · 体验于 2026-05-09 ·

我订购的上衣湿了

我订购的上衣是湿的。不知道怎么回事,因为其他物品都是干的,而且袋子里没有任何洞或破损。它还闻起来潮湿。

FIGS 回复2026-07-20

Hi Cara, Thank you for sharing your feedback on your recent FIGS order and your experience with the delivery of your package. We are so sorry that an item arrived damp! We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review. I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!