Wearfortune is a premium jewelry brand based in Hong Kong, with advanced manufacturing facilities in Mainland China. We specialize in personalized and custom-designed jewelry, crafting meaningful pieces that celebrate life’s special moments. Combining exceptional craftsmanship with innovative design, we create high-quality necklaces, bracelets, rings, and more, tailored to tell your unique story. At Wearfortune, we’re committed to quality, customer satisfaction, and ethical practices, offering timeless jewelry that’s as unique as you are.
Not sure what’s happening with my order. Has said it’s in the same location for over a week now, near my house, but has never arrived. Not sure if it was ever sent, the watch i ordered is titled “vintage” but another of the exact kind is still up for sale. It’s either not vintage or was never sent to me.
Wearfortune 回复2025-04-22
Thank you for your message on Trustpilot. We apologize for the confusion regarding the delivery of your order.
As you selected the free shipping option, the estimated delivery time is approximately 10 to 15 days. You placed your order on April 13, so you can expect to receive it by April 28. We already send your checking Link via email. Hope it can help you! Good Luck for you
Received item and absolutely in love with it. The watch is beautiful, I love it. It was extremely well packaged with a nice little note. I will use the company WearFortune again when I need gifts for friends❤️
Wearfortune 回复2025-04-20
Hi Emily,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the shipping of your watch.
We have already sent you an email regarding your order. We would like to inform you that your package has successfully cleared customs and is expected to be delivered within the next 3 days. We appreciate your patience during this time.
You should have received the tracking information in your email, which you can use to monitor the status of your shipment.
If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your understanding!
Great service & product. It took a bit of time and the trustpilot review actually came before the watch did but they're very responsive and reactive to solve problems!
Overall great website.
Wearfortune 回复2025-04-21
Thank you so much for your kind review! We truly appreciate your feedback and are glad to hear that you are satisfied with our service and product. We strive to be responsive and to resolve any issues promptly.
We look forward to welcoming you back for your next purchase. Thank you once again for choosing us!
The ring is beautiful, well made and has already attracted quite a few favourable comments from others. It did take quite a long time to arrive. I was actually first asked to review the product before I had received it.
Wearfortune 回复2026-03-18
Thank you so much for your feedback! We’re thrilled to hear you love the ring and that it’s received many compliments. Sincere apologies for the longer delivery time and the early review request—this was an oversight on our end. We truly appreciate your understanding and support.