Hi Norah,
We’re truly sorry to hear you felt disappointed, as our goal is always 100% customer satisfaction. What makes this situation especially surprising is that, at the completion of your service, you expressed gratitude, approval, and satisfaction — all of which were documented at the time of completion.
Our team worked diligently for the full duration of your appointment and completed the cleaning as outlined in your service package. We also make sure to review expectations prior to beginning each job, and every client receives a walkthrough before departure to ensure everything meets approval.
We take every concern seriously and welcome the opportunity to discuss this directly to ensure full clarity. Please contact our office at [email protected] or 855-WCG-4YOU so we can review this together.
Thank you for allowing us the opportunity to serve you, and we wish you all the best on your home projects.
— The weCleanGarages.com Team
“Reclaim Your Garage”
Jon Schmidt
Care Team Manager
weCleanGarages
J
Jean Clough · 写过 3 条评价 · 已认证 · 体验于 2025-09-02 ·
★★★★★
出色的组织和清洁
很好的组织和清洁。我第二次使用公司。
weCleanGarages.com 回复2025-10-01
Thank you very much for your business and trust of weCleanGarages
Dear Nancy,
I hope this message finds you well. I wanted to take a moment to address your recent reviews regarding our garage cleaning services.
Firstly, I understand that you have strong feelings about your experience. However, I’d like to clarify that we were contracted by Chris, and all aspects of our service were thoroughly discussed and agreed upon with him beforehand.
I also want to acknowledge that the presence of your brother being intoxicated during our work was challenging, as his behavior affected the working environment. Our goal is to maintain a professional and respectful atmosphere.
Regarding the payment method, I can assure you that Chris requested to pay in cash, and we were simply following his preference.
If you have any further concerns or would like to discuss this matter in detail, please feel free to reach out. I appreciate your understanding.
Best regards,
Solomon, fso
weCleanGarages
M
Micheal Ayanfowora · 写过 1 条评价 · 体验于 2024-08-06 ·
★★★★★
干得好,我的车库变回了……
干得好,我的车库恢复了正常的样子。绝对推荐!
weCleanGarages.com 回复2024-08-06
Thank you very much for your kind words and support. All the best to you!