weDevs

Many thanks to Md. Tanvir Chowdhury

I would like to sincerely thank Md. Tanvir Chowdhury for the quick and highly competent assistance with a software issue involving the plugin "WP User Frontend Pro." The support provided was exemplary.

Great help

competent and friendly, obliging assistance by Diana and Md. Tanvir Chowdhury

Noe Osinski新加坡 · 写过 17 条评价 · 体验于 2025-11-13 · 发表于 2025-11-13

I like their plugins

I see some complain that plugin crash, but i have never experinced any crash so far and used them everyday. Maybe they work better with better cpu power, just saying

the Dokan Pro plugin is great

the Dokan Pro plugin is great. Works as expected. It’s tricky in the beginning, but okay

Yeo Jia Hui马来西亚 · 写过 1 条评价 · 体验于 2025-06-21 · 发表于 2025-06-21

Nice Customer Support

Nice Customer Support from Md. Tanvir Chowdhury and nice plugin WP-User Frontend.

A terrible company I'm afraid

A terrible company I'm afraid. Their plugins stop working if you do not renew the licence which goes against what they say on their web site. Normally a plugin will continue to work after a licence expires but not with these guys, the whole thing stops. They also throw up an error on YOUR web site a month before the plugin is due to be renewed, reminding you to renew the plugin. This of course confuses customers and worries them. There is no way to remove this notice unfortunately - I checked by talking to support. I currently have six tickets open with them, none of which have been responded to for over five days. Save your money and stress levels, and buy software from a different company.

prompt support

prompt support, they were trying to resolve my issue, I changed couple of emails with them and finally issue was resolved

Xdor Digital英国 · 写过 1 条评价 · 体验于 2024-12-13 · 发表于 2024-12-16

Be Careful, Poor Product, Fraudulent Policy.

We bought license for 5 websites of their products weDocs dot Co and I have a big struggling with them as support and their plugin. Their weDocs Plugin not optimized for mobile and all texts are carried across two lines or go off-screen, making it impossible for users to work on the phone. Regarding their support, there is none. Indeed they are undetectable. If you try to contact them through their form on both the weDocs and weDevs websites, as well as their emails such as, support(at)weDevs(dot)com and hello(at)weDevs(dot)com, you will most likely receive an automatic email and no one will contact you again. I have never met a so bad support in my life. So I can't even download the invoice for to pass to my accountant because another theirs app named, Appsero, is not connected to the confirmation email they send you upon purchase to download the invoice. And you click to download the redirected link says that is not linked services. So impossible to download your invoice. Obviously their infrastructure is very poor and down and now I'm going to have to drink a glass of water for $99. I tried to leave a review like this to help people in the future to know what they will be facing with this company and their products, the review was on the WordPress(dot)org site, Interestingly they immediately responded to the review saying that everyone has preferences about their bad mobile experience :D and that they had not received any inquiry from me, which is absurd because my email is full of attempts to contact them. And the next day they had deleted the review from the site which speaks of their fraudulent policy and concealment of actual information. Even writing this I'm thinking that you can hardly find a bad review for them on the web, which is very strange and suspicious init... I hope this review helps you all, because I won't be able to deal with them because they just ignore you or their structure does NOT work in favor of their customers.

Muneeb Ur Rehman he/him巴基斯坦 · 写过 1 条评价 · 体验于 2024-10-19 · 发表于 2024-10-18

Horrible Support, Stay Away!

I bought the "WP Frontend Pro" plugin from WeDevs and have encountered critical issues ever since. I submitted a support ticket, but they haven't bothered to respond! For a paid plugin, this lack of support is unacceptable. They were quick to take my money, but when it comes to fixing issues, they are nowhere to be found. Avoid WeDevs if you value your time and money!

David美国 · 写过 1 条评价 · 体验于 2024-03-14 · 发表于 2024-03-18

Support non-existent

Support non-existent. Paid for PRO version of two plugins, for two different sites (4 total premium subscriptions), and no response after 4 days. Site non-functional due to latest updates. This is not the first time they've been unhelpful or non-responsive.

Milton Guevara秘鲁 · 写过 1 条评价 · 体验于 2023-10-19 · 发表于 2023-10-20

Immediate and friendly attention

I give 5 stars for the immediate and friendly attention to all my questions about Dokan

Mark Theron南非 · 写过 1 条评价 · 体验于 2023-10-14 · 发表于 2023-10-15

Great friendly support

I'm not a customer (yet) so this was a pre-sales chat query. Not only was the answer about the product's functionality exactly what we were hoping for, but the almost immediate support response and advice offered by Helena was clear and helpful, even with links for further reading. Based on this first interaction with their online support, together with the product offering, we hope to be a customer soon.

Excellent Functionality and Support

Excellent support from Yeasin. Very good plugin for multivendor marketplace. It scales well and is easily customisable by a developer.

Jonathan Lokota南非 · 写过 1 条评价 · 体验于 2023-10-11 · 发表于 2023-10-11

Great service

They have great support

They have great support, Tanvir Hasan from the support team was able to provide me with a code snippet that fixed the issue that I had.

Ben Bailey美国 · 写过 1 条评价 · 体验于 2023-10-04 · 发表于 2023-10-04

Catherine assisted me with a slew of…

Catherine assisted me with a slew of pre-sale questions related to Dokan and went above and beyond, providing links and contact information when necessary. I appreciate her top notch support.

rafael logtown巴西 · 写过 1 条评价 · 体验于 2023-09-15 · 发表于 2023-10-01

The plugin is really good to use and…

The plugin is really good to use and easy to understand every code and a support member gives me custom code.

Cmd Tung中国香港特别行政区 · 写过 1 条评价 · 体验于 2023-09-19 · 发表于 2023-09-19

Good support service.

WARNING - NOT SAFE TO USE!

Our entire company launch was put at risk by Dokan/weDevs. We paid for the professional package which ultimately was marked not safe for use by Wordfence, the leading security provider on Wordpress. Dokan & their team were consistently slow in responding to support tickets & ultimately did not address this issue which was labelled as potentially "catastrophic". Due to all this we had to delay our launch and migrate our entire marketplace. We requested a refund, no response to date.

Always easy to work with Dokan Team…

Always easy to work with Dokan Team because support is always prompt and effective. Jahidul Hassan has always assisted in fast and effective response and made working with Dokan a pleasant experience. Would definitely recomend buying the plugin and upgrading as well.