Whiskey Library

Hi Billy, Thank you for taking the time to share your feedback. We’re sorry to hear that most of the bourbons you received didn’t match your expectations or taste preferences, though we’re glad the Dark Arts bottle was a bright spot. We understand how important it is for your selections to reflect your palate, and we appreciate your honest feedback. We’ll continue working to improve our selections and overall experience. If there’s anything we can do to help, please don’t hesitate to reach out to our support team at [email protected]—we’d be happy to make things right. We appreciate you giving Whiskey Library a try and hope to have the opportunity to provide a better experience in the future. Cheers The Whiskey Library Support Team.

Hi Michael, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you enjoyed discovering so many different bourbons and that you were able to share the experience with others who may not have explored small-batch bourbons otherwise. Helping people discover exceptional whiskey together is exactly what Whiskey Library is all about. We truly appreciate your support and look forward to bringing you more great pours and new discoveries in the future! Cheers The Whiskey Library Support Team.

Hi Chris, Thank you for taking the time to share your feedback with us. We’re sorry to hear this month’s selection didn’t quite meet your expectations, and we understand your disappointment about not receiving the tasting cards. If you’d like, we’d be happy to send you digital copies of the tasting cards. Just reach out to our support team at [email protected], and we’ll gladly get those over to you. We truly appreciate your feedback and hope your next Mystery Box delivers the experience you’re looking for. Thank you for giving us the opportunity to improve, and we look forward to impressing you with your next box! Cheers The Whiskey Library Support Team.

Hi Phillip, Thank you so much for the fantastic 5-star review! We love hearing that you went from being skeptical to becoming a believer. It’s great to know you’re enjoying the quality and value of our whiskey. And thanks for the shoutout to the Doc Holliday Huckleberry bottle—we’re glad it’s made such an impression, and we appreciate the suggestion! We truly appreciate your support and look forward to bringing you more exceptional bottles and surprises in the future. Cheers The Whiskey Library Support Team.

Hi Jeremy, Thank you for your 4-star review! We’re glad to hear you’ve enjoyed discovering bottles from Whiskey Library and that your delivery arrived without any issues. We also love that you’re looking for that real "wild card" bottle—that sense of discovery is a big part of what we aim to deliver. We appreciate your feedback and will keep working to bring even more exciting and unexpected selections your way. If there’s ever anything you’d like to see in future boxes, feel free to reach out to us at [email protected]—we’d love to hear from you. Cheers The Whiskey Library Support Team.

Hi Chad, Thank you for your 4-star review! We're thrilled to hear you've enjoyed our selection and that every bottle has been a winner so far. It also means a lot to know you found our team helpful, prompt, and knowledgeable—we're always happy to share our passion for great whiskey. We truly appreciate your support and look forward to helping you discover even more exceptional bottles in the future. If there's ever anything we can do to make your next experience a 5-star one, don't hesitate to reach out to us at [email protected]. We'd be glad to help. Cheers The Whiskey Library Support Team.

Hi Steve, Thank you for taking the time to share your feedback. We're sorry to hear that you felt your shipment didn't provide the value you were expecting. That's certainly not the experience we want for our customers. We'd love the opportunity to make things right. Please reach out to our support team at [email protected], and we'll be happy to review your order and see how we can help. Your feedback is valuable to us and helps us continue improving our selections and service. Cheers The Whiskey Library Support Team.

Hi Kenneth, Thank you for taking the time to leave us a 4-star review! We’re so glad to hear you enjoyed the selection and felt the bottles delivered great value. We work hard to curate exciting whiskeys that are well worth the experience, so your feedback means a lot to us. We truly appreciate your support and look forward to bringing you even more exceptional pours in the future! Cheers The Whiskey Library Support Team.

Hi Russell, Thank you for taking the time to share your feedback. We’re sorry to hear that our selection didn’t meet your expectations. While we do feature well-known bourbons whenever possible, we also intentionally include bottles from distilleries across the U.S. to help our community discover exceptional bourbons they may not find otherwise and expand their collections. We truly appreciate your feedback, as it helps us continue improving our selections. If you have any questions or would like to share your preferences, please feel free to reach out to us at [email protected]—we’d be happy to help. Cheers The Whiskey Library Support Team.

Hi John, Thank you for taking the time to leave such a thoughtful and honest review. We’re really glad to hear you enjoyed the fast shipping, free member shipping, our YouTube content, and that many of the bottles exceeded your expectations. We truly appreciate your support and kind words about what we’re building for the whiskey community. We’re sorry to hear that the Cream Daddy single barrel was such a disappointing experience. We know every palate is different, but we never want a bottle to miss the mark that badly. If you'd like, please reach out to our support team at [email protected]. We'd be happy to offer you store credit for that bottle and do what we can to make things right. Thank you again for your candid feedback—it helps us continue to improve. We wish you all the best on your whiskey journey and hope we’ll have the opportunity to serve you again in the future. Cheers The Whiskey Library Support Team.

Hi David, Thank you so much for the 5-star review! We’re thrilled to hear you’re enjoying our unique selection of whiskeys that aren’t readily available in Oregon. One of our favorite things is helping our community discover exceptional and hard-to-find bottles they might not find locally. We truly appreciate your support and look forward to helping you discover even more great pours in the future! Cheers The Whiskey Library Support Team.

Hi Michael, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the Mystery Box subscription didn't continue to meet your expectations, especially when it came to the value of the selections over time. We understand how important it is for every box to feel worthwhile. We truly appreciate your honesty, and we'll use your feedback to continue improving our Mystery Box experience. If you'd be willing to give us another chance or would like to share more about your experience, please don't hesitate to reach out to our support team at [email protected]—we'd be happy to help make things right. Thank you for being part of the Whiskey Library community, and we appreciate the opportunity to improve. Cheers The Whiskey Library Support Team.

Hi Franklin, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. We understand how frustrating it is to wait longer than expected for an order, especially when you're excited to receive it. We also appreciate your honest feedback about the bottle selection. Our goal is always to provide a great experience, and we're sorry we missed the mark this time. We'll use your feedback to continue improving both our shipping process and the products we offer. If you'd be willing to give us the opportunity to make things right, please reach out to our support team at [email protected], and we'd be happy to assist. Thank you again for your feedback, and we wish you all the best. Cheers The Whiskey Library Support Team.

Hi Tom, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve been enjoying the great selection of new whiskeys to try. Helping our community discover exciting and unique bottles is one of our favorite parts of what we do. We truly appreciate your support and look forward to introducing you to even more exceptional pours in the future! Cheers The Whiskey Library Support Team.

Hi Shannon, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve enjoyed our fast shipping, quick customer support, and the variety of new, full-size bottles in each shipment. Creating an exciting experience with every delivery is exactly what we strive for. We truly appreciate your support and are grateful to have you as part of the Whiskey Library community. We look forward to surprising you with more exceptional bottles in the future! Cheers The Whiskey Library Support Team.

Hi there, Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed discovering bourbons you might not normally have the chance to try. It’s especially great to know you loved the Doc Holliday—that’s one of our favorites to share with the Whiskey Library community! We truly appreciate your support and look forward to helping you discover more exceptional pours in the future. Cheers The Whiskey Library Support Team.

Hi Mark, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that both your delivery and the products met your expectations. Providing a smooth experience from checkout to delivery is something we take great pride in. We truly appreciate your support and look forward to bringing you more exceptional bottles in the future! Cheers The Whiskey Library Support Team.

Hi Thad, Thank you so much for another fantastic 5-star review! We truly appreciate your continued support and are grateful to have you as part of the Whiskey Library community. It’s great to hear you’re still enjoying our wide selection of bottles and the service we strive to provide. Your ongoing feedback means a lot to us, and we look forward to helping you discover even more great pours in the future! Cheers The Whiskey Library Support Team.

Hi William, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We completely understand how frustrating it must be to receive only part of your order and to feel that you haven't received the support you deserved. That's not the experience we want for any of our customers. Our support team will be reaching out to you immediately via email to get this resolved and make things right. We sincerely apologize for the frustration and appreciate the opportunity to correct this. Cheers The Whiskey Library Support Team.