Hello - Thank you for the review. Please note that our processing time is 2 to 5 business days. There was a slight delay with your order, and it shipped on the 6th business day. We do sincerely apologize for the inconvenience. Thank you for your business! - Racqul
Hello,
Thank you for your review. I was unable to locate any recent orders associated with your account. The most recent order I found was placed on November 6, 2025. This item was on backorder, and a backorder notification was sent to the email address on file on November 7, 2025. According to the tracking information, the order was delivered on November 25, 2025.
Please note that our shipping and backorder policies are available on our website for review. If you have questions about this order or believe your review is regarding a different purchase, we are always happy to help. Please contact our team members at [email protected], and we'll be glad to assist you.
Thank you!
- Racquel
S
Sue F · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
喜欢我的新假发
喜欢我的新假发!快速的运输和轻松的购物体验
Wig Studio 1 回复2026-07-31
Hello - Thank you for taking the time to leave a review! - Racquel
T
Terri Bowman · 写过 11 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
它比图片上显示的要长得多...
它比图片显示的要长得多,而且我讨厌这种颜色
Wig Studio 1 回复2026-07-30
Hello - thank you for the review. Please note that if this item is eligible for return, you are welcome to return the item. You do have the risk-free trial on your order. Thank you! - Racquel
Hello -
Thank you for the review. I was not able to find any correspondence regarding your concerns for this piece. We were not offered the opportunity to look into this for you. If you wouldl ike to send some photos of your concerns to me at [email protected], I will be happy to assist you.
Thank you!
-Racquel
G
Gina · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
自从我……开始与他们合作以来,我从未失望过。
自从我加入假发工作室 1 以来,我从未失望过,到目前为止,我的体验很棒,没有任何问题🙂
Wig Studio 1 回复2026-07-27
Hello - Thank you so much for taking the time to leave a review. We appreciate your business and look forward to working with you again soon! - Racquel
M
Margaret · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
易于订购
易于订购。喜欢这个颜色,但把它退回来,因为它对这个 76 岁的女孩来说太长了。包装精美。
Wig Studio 1 回复2026-08-05
Hello - Thank you so much for taking the time to leave a review. We are sorry to hear that this one did not work out for you. Please let us know if we can be of assistance. - Racquel
K
Kathy Simmons · 写过 5 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
WS1 始终拥有最快的运输速度
WS1 始终拥有最快的运输!我印象深刻。
Wig Studio 1 回复2026-07-27
Hello - thank you so much for your review! - Racquel
Hi Donna - Thank you for the review. Without some photos to reference, I am unable to provide any feedback. It doesn't appear that our team has been contacted for assistance with your concerns. Also, if the item is still eligible for return, you have the Try Risk Free option on your order and can return this item. If you need assistance, please reach out to our team at [email protected].
Thank you so much!
-Racquel