Hi David, and thanks for taking the time to write a review. We apologize that you felt the project was rushed and have reached out to our team to discuss this issue. We appreciate your business and honest feedback.
C
Constance · 写过 1 条评价 · 已认证 · 体验于 2026-05-18 ·
★★★★★
这项工作协调得很好,而且……
这项工作协调得很好,做工也非常好。
WindowRama 回复2026-05-26
Thanks for the 5-star review Constance - we appreciate the shout-out and your business!
J
Jon I · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·
★★★★★
非常专业且反应灵敏
Windowrama 完美安装了新窗户。安装人员做得很好。办公室工作人员帮助我与 HOA 合作处理审批和其他问题。每个人都非常令人愉快和乐于助人。
WindowRama 回复2026-05-18
Thanks so much for the 5-star review Jon! Our team's #1 priority is your total satisfaction. Enjoy your new windows!
We would like to apologize for any inconvenience, or if you feel that the work we performed for you was not to your satisfaction.
We have gone over all the issues you have stated, and it seems that we have addressed all your concerns. It is unfortunate that you feel that the job didn’t go as smoothly as expected but all issues were truly resolved.
We have passed on the issue you stated about the owner of the construction team who was not on site, and we will investigate that further.
We do want to again apologize that this wasn’t as smooth as a transition that you may have hoped for, but in the end, all issues were resolved.
If you feel you would like to discuss this further, please call our Customer Service Manager Dawn Donofrio 1-800-695-7262 ext. 2176.
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
从推销员到……的一切
从业务员到送货再到窗户的安装一切都非常顺利,看起来很棒
WindowRama 回复2026-05-12
Thanks very much for the 5-star review! We appreciate your business and are glad that you had a great experience with our team - that's always our #1 priority.
A
Anne · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
最好的团队!
从推销员到安装人员,每个人都很棒 - 非常专业和友好。易于合作。替代寡妇比我以前的寡妇好多了!
WindowRama 回复2026-05-12
Hi Ann and thanks for the 5-star shout-out! We're so happy that you love your new windows!
Hi Patrick and thanks so very much for the wonderful and detailed review. It's always our #1 priority to provide transparent pricing and a 5-star experience for our customers.
M
Mary · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
每个人和一切都很棒
每个人和一切都很棒。从我们的推销员 Joe 到我们出色的安装人员 Chris 的电子邮件/文本更新。我们非常满意,我们计划很快订购更多窗户。谢谢
WindowRama 回复2026-05-11
Hi Mary - thanks so much for the 5-star review, we're so happy to hear that you had a great experience with our team. We can't wait to work with you again!
C
Clifford · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
一切都做得异常出色
WindowRama 回复2026-05-06
Thanks very much for the 5-star review Clifford - we appreciate the shout-out and your business.
V
Vin · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
喜欢我们的窗户!
从我们与 Joe 的最初咨询,到与 Chris 一起安装的那一天,我们对整个过程感到非常满意。 一切都向我们进行了彻底的解释,每个人都非常乐于助人且友善。 我们对在老房子里安装一扇 12 英尺 x 5 英尺的新窗户感到紧张,但一切都很顺利。我们非常喜欢我们的新窗户,外观和质量都令人惊叹。
WindowRama 回复2026-05-06
Thanks very much for the amazing 5-star review! We're thrilled that you love your new window - enjoy your new view!
J
Jim · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
每个人都按照他们所说的去做...
每个人都按照他们所说的去做。做工质量非常好。 工作期间和工作结束后,代表们过来确认一切正常。
WindowRama 回复2026-05-06
Thanks for the 5-star review Jim - we appreciate your business and the shout-out!
Thanks so much for the wonderful and detailed review Joe and Eileen. We truly appreciate your business - it's always our goal to provide our customers with a 5-star experience.
Hi Chris, we're sorry that you were not happy with the service you received from our team. After talking to the project manager, he expressed that they were concerned an additional deadbolt would not work with the electronic lock that you wanted. We did provide the deadbolt at no charge. Again, our apologies.
G
Geoffrey Z. · 写过 2 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
专业销售、安装…
专业的销售和安装人员。准时交货和安装。一切都解释得很好。
WindowRama 回复2026-04-29
Hi Geoffrey, and thanks for taking the time to write a review. We're glad that you had a 5-star experience with our team.
K
Ken · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
沟通是一流的。
沟通是一流的。
窗户的制造和安装按计划进行。
Windows 和安装如所讨论的。
唯一的缺点是,安装人员在里面留下了灰尘和碎片。
WindowRama 回复2026-04-29
Hi Ken, and thanks for taking the time to write a review. We're sorry our installers didn't clean-up to your satisfaction - we will make sure to speak with them.
T
Tom · 写过 1 条评价 · 已认证 · 体验于 2026-04-21 ·
★★★★★
优质产品的合理价格
优质产品的合理价格。安装干净整洁。
WindowRama 回复2026-04-29
Thanks for the 5-star review Tom! We're glad you had a great experience with our team. Enjoy the view from your new windows/doors!
Hi Michael, and thanks for the 5-star shout-out to our team. We're glad you had a great experience with us. Enjoy the view from your new windows/doors.