WOLFBOX

Best customer service!

I recently ordered the rear view mirror bracket and arm kit. When I received the package the four screws were missing. I emailed customer service and received a response within 2 hours. After communicating a couple of time to make sure exactly what was missing they said they would rectify the issue. About four days later to my surprise I did not get the four screws that were missing I received a whole new kit. Then I received a follow up email to make sure the package was delivered and I was satisfied and it was working. WOW!!! How refreshing to find a company that takes their customers satisfaction serious. Great product and outstanding customer service.

Camera failure turned into Great experience!

I have a G900Pro in my truck. I had just installed a G930 in my jeep, and about a month after that the rear camera of my Pro went out. It was just out of warranty.... I at first thought oh know, how long will this G930 last... I decided to go online and used the Wolfbox chat to ask about my G900Pro camera. After sending some pics and trying different things. The customer service team at wolfbox sent me an email letting me know that they were going to replace my camera, but is was currently out of stock... They assured me that they would ship it out ASAP as soon as it came in. In just a short time I received the email with tracking info for my new camera. Then to my surprise, I received an email asking if I had received the new camera and if everything was working as it should. I informed them everything was working great, and thanked them for everything. Some of the best customer service I received in a long time. I am no longer worried about my second purchase of the G930 for my jeep, and i'm looking at a third setup as we speak, mainly because of the service that I have received. Great products and superior customer service!

Fantastic customer service

Fantastic customer service. Was struggling to buy an extension cable for rear camera. Wolfbox Cust Service sent me the correct cable FOC. Excellent.

Thuy Ngo美国 · 写过 1 条评价 · 体验于 2026-07-02 · 发表于 2026-07-03

Great customer service

Great customer service. Had a piece that was broken and couldn’t find it on the website. Customer service sent the piece immediately.

I have given 4 stars now

I have given 4 stars now, I originally gave 1 star as my G900 pro had stopped working after 6 weeks. I had emailed service@wolfbox but received no reply. I had to repeatedly email and finally left a bad review to which they responded asking me to email service@wolfbox, which I did again and again to no avail. I finally had a message via Facebook stating that they had emailed me, following that message an email appeared in my junk folder this was the first one to be received. I was then contacted by a very helpful customer service chap called Mark via a different email, contact@wolfbox. Long story short I now have a working unit. I am unable to explain why the emails were not being received, I checked all my junk and spam folders. So now thanks to Mark's help it is now sorted which is why I have now given 4 stars. I hope the new unit will last longer.

The customer support promptly responded

I had been using the Wolfbox G850 Pro for a year, but suddenly the camera image stopped appearing on the monitor altogether. I tried all the solutions described on the official website's customer support page, but the problem persisted, so I contacted them by email. They responded within 24 hours. I didn't have to deal with any confusing support or phone calls; they immediately sent me a replacement. I think it's worth noting that the customer support responded promptly throughout this process.

Thank You!!!

1. the product. I love it as it has everything conveniently in a nice package. 2. mines stopped working and the warranty process was super easy and painless. 3. customer service. everyone I had contact with was very polite and professional.

100% customer service

A little issue with one of the cables at the start (probably my fault, may have pinched the cable during install), but very quickly resolved with a new cable sent out same day (2 days delivered to my door). Product is first class, and customer service would have to be one of the best I’ve seen.

Great customer service

I had a problem with an accessory supplied with my Wolfbox G900 Pro. Contacted Wolfbox customer service via WhatsApp, reply was same day. Further messages were replied very quickly. Great service and great product.

Very helpful and delivered promptly.

J Rish美国 · 写过 1 条评价 · 体验于 2026-06-27 · 发表于 2026-06-27

Great company with great support

Great company , person to person contact. Great communication which make you not feel like a number. Thank you guys and don’t change your ways.

Keith Dubeau加拿大 · 写过 2 条评价 · 体验于 2026-06-17 · 发表于 2026-06-24

Excellent customer service

Had an issue with one of their jump starters. Reached out and got a response almost right away. Sent over the required information and they immediately shipped out a replacement. Customer service was very quick and helpful.

Matt Marzulo美国 · 写过 1 条评价 · 体验于 2026-06-23 · 发表于 2026-06-23

The customer service was outstanding

The customer service was outstanding. Mark replied within 24hours and stayed on top of my request. He was very accommodating with explaining how to troubleshoot over the email and settling the situation. They have a great product and awesome customer service.

I purchased an G900pro from Amazon uk

I purchased an G900pro from Amazon uk, after a month it is completely dead. I have emailed service@wolfbox more times than I can remember with no success. I left a Trustpilot review which they responded too only to tell me to email service@wolfbox. Still no response. I don’t know why people keep saying their service is great that is certainly not my experience. Regarding your response. Have checked and double checked the email address and had confirmation that it has been sent. The Amazon link has expired as it is over the 30 days to return the item so can't use that. You must have the 6 or 7 emails I have already sent, it doesn't make sense.

Pedro A Aleman III美国 · 写过 1 条评价 · 体验于 2026-06-11 · 发表于 2026-06-16

Wolfbox Series review

So far I have purchased a few of the items from Wolf box to mention the wolf box 4000 amp power jump starter, the wolf box air blower hand tool version, and you will Fox g900 tri-pro with rear view mirror camera front bumper and rear bumper cameras and I have to say I love these products wholeheartedly! Definitely would recommend and have been recommending to folks if they are in the market for a new dash cam style or just cameras in general or even just general products. Looking forward to seeing news items come out and adding more to my vehicle.

Outstanding product and even better…

Outstanding product and even better customers service. Installer installed my unit in the wrong place. The part was not available on line. Contact customer service and with in minutes they made my needed part available at better than great price. I can not say enough about the quality of the company and products. Highly recommend!! Mark

Asen Hristov英国 · 写过 3 条评价 · 体验于 2026-06-09 · 发表于 2026-06-11

Never has an experience like this…

Never has an experience like this before. I had a problem with my g900 pro and tried to fix it but no luck. I reached wolfbox for advice as I am out of the warranty. Within 8 hours from the 1st email they have send a replacement of the hole unit... No arguing , no blame , no excuses - just straight action! They left me speechless!

Kenny Dickey美国 · 写过 8 条评价 · 体验于 2026-06-10 · 发表于 2026-06-11

Fool me once..

I should have learned from the first order.. ordered a G900 pro dash cam system for my truck, they took 2 weeks to ship and kept blaming everyone but their own awful logistics. Final got package after 3 weeks. It worked well so I thought I would order one for my wife.. same story, over a week in and nobody knows where my package is. Only answer they can give me is "due to a unforseen issues, be patient while we look into the problem with our shipping department..."

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5 — Perfect Dash Cam for My 2023 Nissan Altima I couldn’t be happier with the Wolfbox G900PRO in my 2023 Nissan Altima. Installation was unbelievably easy — everything fit exactly where it should, and the mirror-style design looks like it came straight from the factory. No bulky add ons, no awkward gaps, just a clean, perfect fit that blends right in with the interior. The video quality is outstanding. Both the front and rear cameras deliver crisp, clear footage day or night, and the wide field of view gives me full confidence on the road. The touchscreen is responsive and intuitive, making it simple to adjust settings or review recordings without digging through complicated menus. Overall, the G900PRO has been one of the best upgrades I’ve made to my Altima. Easy to install, easy to use, and excellent performance — exactly what a dash cam should be. ⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Mark at WOLFBOX I had an exceptional experience with WOLFBOX support, thanks to Mark. From the moment he stepped in, he was knowledgeable, patient, and completely committed to helping me resolve my issue. His communication was clear and timely, and he made the entire process feel effortless. Mark went above and beyond—his professionalism, attention to detail, and genuine willingness to help truly stood out. It’s rare to find support this reliable and this dedicated. He turned what could have been a frustrating situation into a smooth, stress free experience. WOLFBOX is lucky to have someone like Mark on their team. Five stars doesn’t feel like enough for the level of service he provided.

kyle英国 · 写过 15 条评价 · 体验于 2026-06-05 · 发表于 2026-06-06

10/10 support and products!

10/10 support and products! I bought a Wolfbox dashcam back in Jan of 2023, so I am well past my warranty coverage, but recently my GPS stopped working, and it came down to it being burnt out. I contacted Wolfbox on Amazon, where I bought it, and they sent out a new GPS via Royal Mail 48Tracked. Couldn't ask for better service! When I get a new car, I will definitely upgrade to the TRIPRO version!