以学生身份前往德国
我作为学生去德国旅行时,我们得到了很好的象征性照顾。太感谢了。这是一次难忘的经历
WorldStrides(worldstrides.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于旅游度假分类,口碑良好。77% 的评价为 4 星及以上,5% 为 1 星;商家回复了 94% 的差评。数据最后更新于 2026-08-10。
我作为学生去德国旅行时,我们得到了很好的象征性照顾。太感谢了。这是一次难忘的经历
华盛顿特区的 World Strides 工作人员,我们的导游马特·哈斯(Matt Haas)非常棒,他真的让我们的学生的旅行变得很棒。 我的客户经理 Casey Costanza 随时为您提供帮助并计划一次精彩的旅行。 与我直接共事的人是我不断与公司一起计划旅行的原因。
Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team
我认为沟通是一个优点,你们都在这方面做得很好。天气是否让我或父母了解情况。
Dear Customer, Thank you for your positive feedback! We're happy to hear that you had a great experience with our program. Your compliments are a great encouragement to our team. Best regards, The Worldstrides Team
我们的导游梅兰妮太棒了! 她对每个人都很细心。 她对我们参观的所有领域的工作知识都令人印象深刻。我去过很多次旅行,她是一流的,五星级!
Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team
虽然在法国度假真是太棒了,但我有一些评论希望能提高未来的体验质量。 1.在巴黎,体验埃菲尔铁塔的门票不是提前购买的。由于天气炎热,队伍排得很长,我们无法登上塔楼欣赏风景。 2. 旅行团提供的第一顿团体晚餐的食物太糟糕了!那不是法国菜。 3.我们上次团体晚餐选择的餐厅离我们住的酒店太远了。虽然我们中途坐了电车去餐厅,但还是要走很长一段路才能到达餐厅。 4.在尼斯的时间不够参观景点。只有一个小时的时间去海滩然后去吃晚饭。 5. 即使在巴黎乘坐地铁,步行量仍然很大,我们没有时间参观行程中列出的所有景点。 我确实很喜欢我们能够探索的景点。卢浮宫之旅非常好,导游知识渊博。我们的导游非常出色、乐于助人且知识渊博。
Dear Suzanne, Thank you for taking the time to share your experience. We are pleased to hear you enjoyed many of the highlights of your trip, especially the Louvre tour, and that your Tour Director provided exceptional support throughout your journey. We sincerely apologize for the aspects of the experience that did not meet your expectations, including the Eiffel Tower visit, dining selections, pacing, and amount of walking involved. Your feedback is valuable and has been shared with the appropriate teams for review as we continually work to improve our programs. We appreciate your candid comments and are grateful you traveled with us. Best regards, The WorldStrides Team
关于我们的航班预订,我们付了钱让我和我的三个姐妹坐在一起,或者至少这是向我姐姐解释的方式。我们被告知如果我们每人支付 120 美元,我们就可以坐在一起,当然这没有发生。我姐姐正在给你们公司打电话;不断地被告知他们会处理好事情,但没有。 我向我的领队表达了我对髋关节置换术和膝盖问题的担忧;在炎热的天气里我们走得太快了。我知道对此可以做的不多,但是当我们大多数人在 40 岁到 70 岁的时候,快走是一个问题。当我们到达目的地后,我们也度过了愉快的时光,但也不全是坏事。导游很棒,只是在步行时没有考虑到我的担忧,后来在我们的旅行即将结束时,过快的步行速度确实减慢了……真的超越了座位惨败和过快的步行,这是一次很好的旅行。
我们的导游埃德加多(Edgardo)很有洞察力,很有趣,而且是一个很好的人。他确实帮助学生融入了文化。
Dear Sybil Chrisman, Thank you for your thoughtful review! We’re delighted to hear that your guide helped bring the destination to life and created an engaging, immersive experience for your students. Providing meaningful educational travel experiences is at the heart of what we do, and we’re thrilled that your group had such a positive and memorable journey. If there's anything else you'd like to share, please feel free to contact us directly at [email protected]. Thank you for choosing WorldStrides, and we hope to have the opportunity to serve you again in the future. Best regards, The WorldStrides Team
Worldstrides 出色地规划了这次旅行。然而我们遇到了一些问题。一顿晚餐本来应该在商场的自助餐厅举行,但我们在他们关门时出现了。然后我们还打算去波士顿的宪法号航空母舰,但是前一天他们已经关闭进行翻修了。我们的巴士坏了,我们在娃娃车的停车场待了四个小时。希望导游能更有力一点找到解决方案。我们也希望有更好的食物选择。
Dear Customer, Thank you for taking the time to share your feedback. We're pleased to hear that you felt the trip was well planned overall, but we're sorry that several unexpected issues affected your experience. We understand how frustrating the dining disruption, attraction closure, and bus breakdown must have been, and we appreciate you sharing your thoughts regarding food options and on-tour support. Feedback like yours helps us identify opportunities to improve and provide a better experience for our travelers. Thank you for choosing WorldStrides. We value your comments and hope to welcome you on another journey in the future. Best regards, The WorldStrides Team
为我们团队计划的日常活动确实令人惊叹,我永远不会忘记这次旅行。 我也很喜欢我们指定的导游,他知识渊博。很高兴认识他。 (卡梅洛)
Dear Karen Barnes, Thank you for your wonderful feedback! We’re delighted to hear that the daily activities exceeded your expectations and helped make your trip such an unforgettable experience. It’s especially rewarding to know that your tour director’s knowledge and enthusiasm had a positive impact on your journey. Creating meaningful, memorable travel experiences is what we strive for, and we’re so glad we could be part of yours. If there's anything else you'd like to share, please feel free to contact us directly at [email protected]. Thank you for choosing WorldStrides, and we hope to have the opportunity to serve you again in the future. Best regards, The WorldStrides Team
我们的导游震撼了!他知识渊博,让我们所有的经历都变得有趣和安全!
Dear Samantha, Thank you for your wonderful review! We're glad to know that our Tour Director made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team
我们的导游为我们的空闲时间提出了很棒的建议。 我们都度过了一次愉快的旅行。 我真的很享受旅行最后两天的海滩时光。 黄金海岸很美丽!
Dear Yadiraliz, We are so happy to hear you had such a wonderful trip! It sounds like your guide truly made the experience special with their wonderful suggestions. We're delighted you enjoyed the beach time at La Costa Dorada. Best regards, The Worldstrides Team
法国的地铁行程太多,食物选择也很糟糕。付了那么多钱,我感觉自己被骗了......不再适合我了
Dear Traveler, Thank you for taking the time to share your review. We’re truly sorry that your WorldStrides program did not meet your expectations. Your feedback is invaluable to us, and we deeply appreciate your honesty. We understand how disappointing it can be when things don't go as planned. Your experience matters to us, and we’re taking action to improve it. Our team is actively working diligently to prevent similar situations in the future. If there's anything else you'd like to share, don’t hesitate to let us know. We’re here to listen and learn from our mistakes. Thank you for choosing WorldStrides. We hope to provide a much better experience on your next journey. Best regards, The Worldstrides Team
Dear Matthew, Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best regards, The Worldstrides Team
总的来说,我们的学生在纽约度过了一段美妙的经历,这次旅行的几个方面我都很欣赏。我们的导游知识渊博,乐于助人,活动和活动都经过精心挑选。 一个小批评:我对第一天在达拉斯烧烤的团餐感到失望。尽管有这个名字,但这并不是真正的烧烤,为来自休斯顿的一群人提供达拉斯主题餐厅感觉像是错失了机会。当学生去纽约旅行时,他们应该体验一些独特的纽约感觉。 然而,我最关心的不是餐厅或行程选择。这是关于我们的航班取消后发生的事情。 当我们周六的航班被取消并且滞留在新泽西州时,我们立即联系了 WorldStrides/Explorica。不幸的是,从那时起,我们感觉几乎完全被抛弃了。我们收到的回复基本上是:“当您有新航班时请致电我们。”就在我们需要一位倡导者的时候,我们只能自己来应对这种情况。 我们在美联航的客户服务热线中站了好几个小时,同时又花了无数个小时打电话,反复被转接或挂断。我不明白为什么 WorldStrides/Explorica 没有人也在电话里为我们的团体辩护。美联航是您的旅行合作伙伴之一。当然,您的公司拥有可以帮助推动流程或至少分担负担的渠道和关系。相反,每一个电话、每一次等待、每一个死胡同都落到了我的头上。 最终,解决我们交通问题的并不是 WorldStrides/Explorica。这是一位私人朋友,恰好是曼联最高级的常旅客之一。通过这种联系,我终于找到了有权重新预订我们团队的人。如果没有这种幸运的个人联系,我真的不知道我们会被困多久。 即便如此,一名学生的家人也必须单独购买一张机票,以便他能够及时回家参加重要的医疗预约。他们自己承担了额外的费用。 另一个复杂之处是,我们的旅客是在四个单独的预订项下预订的,而不是作为一个统一的团体预订的。这使得曼联在中断期间更难以有效地帮助我们。 我非常感谢 WorldStrides/Explorica 为我们支付了额外三天的酒店住宿费用。这是正确的做法。然而,支付酒店房间费用不应该成为危机应对的范围。 在这三天里,你们公司的任何人都没有打电话询问我们的情况、我们的学生是否安全,或者你们的团队是否可以为我们做些什么。没有人登记。没有人提供指导。没有人分享更新。我们就只剩下我们自己了。 坦率地说,缺乏沟通是这次经历中最令人失望的部分。我并不是要求赔偿。我的意思是,当学校委托一家公司为学生提供旅行服务时,他们期望的不仅仅是预订和酒店付款。他们期望合作伙伴能够在出现问题时积极支持他们。 这也不是一个孤立的事件。这是我的计划第二次在中断期间遭遇 WorldStrides/Explorica 的差旅支持不足的情况。由于这种模式,在计划我们的下一次旅行之前,我会认真比较其他学生旅游公司。一家旅游公司的好坏不是靠一切按计划进行来衡量的。它是通过计划失败时的反应来衡量的。不幸的是,这次经历并没有激发信心。
Thank you, Dan, for taking the time to share your detailed feedback. We are pleased to hear that your students enjoyed their overall experience and that several aspects of the trip met expectations. We are truly sorry to learn about the challenges your group faced following the flight disruption and, most importantly, that you felt unsupported during such a stressful situation. We understand how critical communication and advocacy are when unexpected travel issues arise, and we regret that your experience did not reflect the level of support we strive to provide. Your comments have been shared with our leadership and operations teams for review, as feedback like yours helps us identify opportunities to improve our traveler support processes during disruptions. We appreciate your recognition of the efforts made to accommodate the extended stay, but we also acknowledge your concerns regarding communication and follow-up throughout the situation. Thank you again for your candid feedback. We value the trust schools place in us, and we appreciate the opportunity to learn from your experience. Kind Regards, The WorldStrides Team.
一开始的困难以及注册的便利性确实让我们一开始就走错了路。并没有真正恢复参与者的信任,尤其是当很多人退出的时候。
Dear Traveler, Thank you for sharing your review with us. We’re genuinely sorry that your WorldStrides experience fell short of your expectations. Your feedback is crucial for our ongoing improvement, and we truly value your honesty. We understand how frustrating it can be when things don't go as planned. Rest assured, we are committed to resolving your issue. Our team is actively working on it and taking steps to ensure similar situations are avoided in the future. If you have any additional thoughts or concerns, please don't hesitate to reach out to us directly. We’re here to listen and learn from our mistakes. Thank you for choosing WorldStrides. We look forward to providing you with a better experience on your next journey. Best regards, The Worldstrides Team
我们的旅游经理诺埃米(Noemi)非常棒!行程安排很棒!
Dear Nichole. We are so happy to hear that your experience with the Tour Director was fantastic and that the itinerary met your expectations. Your positive feedback is truly appreciated! Best Regards, The WorldStrides Team.
当回家的航班被取消时,我们没有得到重新预订航班的支持,只能自行解决。 为该团体提供了一家酒店,但没有采取后续行动。 在我们等待新航班回家的三天里,公司没有人联系我们的团队办理登机手续。事实上,当我们的孩子仍然滞留在旅途中时,我们都收到了“欢迎回家”的电子邮件。 当我送孩子去学校参观时,我期望在出现问题时得到帮助,而不是好运和波浪。
Dear Sami, Thank you for taking the time to share your review. Your comments are essential to our continuous improvement, and we truly value your honesty and feedback. We understand that your recent experience with WorldStrides fell short of your expectations, and for that, we sincerely apologize. Our team is committed to addressing the issue and ensuring it does not happen again. Here are the steps we are taking: 1. Investigation: We are thoroughly reviewing the issue you raised to prevent similar occurrences in the future. 2. Training and Improvement: We are implementing additional staff training to enhance the quality of our service. 3. Resolution: We aim to make things right and would appreciate the opportunity to address your concerns directly. Please feel free to reach out to [email protected] Thank you for choosing WorldStrides, and we look forward to the opportunity to serve you better in the future. Best regards, The WorldStrides Team.
所有的导游都非常好,他们的工作也很好。和他们在一起很有趣,我实际上从他们身上学到了很多东西。整体体验非常棒。我喜欢看加拉帕戈斯群岛、基多、利马、库斯科和马丘比丘。有一天我完全会再次进行这次旅行。食物也很好。
Dear Charles. Thank you for your wonderful review! We are so pleased to hear that our tour directors made your experience so enjoyable and informative. We would be so happy to have you joined on a future adventure. Best Regards, The WorldStrides Team.
导游对这群人基本上漠不关心。计划不断变化。当我们被告知步行 5 分钟时,实际上步行 15 至 20 分钟。 步行15分钟大约需要45分钟。我们被交给了当地的导游,他们没有带我们去有趣或上镜的景点,而是喋喋不休地讲述建筑物是如何建造的。我们不是来学习结构工程的。我知道对于温度我们无能为力,但是当人们因脱水而生病并接近中暑时,就需要进行调整。我和旅途中的一位朋友都因炎热和过度步行而感到恶心。有几个人摔倒了。值得庆幸的是,没有严重的。由于脱水,我现在正在接受血栓治疗。小组中的一个人将我们的日常生活称为“死亡行军”。晚上 10:00,我们被留在一家餐厅,自己步行回酒店。在异国他乡,语言不通。我们被告知酒店班车只能搭载几个人,而且只能往返两趟。真的吗???我们没有得到行李搬运服务意大利是一个美丽而有趣的国家,但我觉得我们的团队被欺骗了,这本来可以是一次非凡的经历。这是我经历过的最随意、最无组织的旅行。我去过很多地方,无论是国内还是国外。毫无疑问,这是我经历过的最糟糕的旅行经历。
Dear Customer, Thank you for sharing your experience. We are very sorry to hear that your trip did not meet expectations and that concerns regarding organization, communication, walking distances, and the impact of the heat affected your experience. Your health and safety concerns are particularly troubling, and we take this feedback seriously. If there's anything else you'd like to share, please feel free to contact us directly at [email protected]. Thank you for choosing WorldStrides, and we hope to have the opportunity to serve you again in the future. Best regards, The WorldStrides Team
我们的导游亚历克斯·桑切斯(Alex Sanchez)非常出色,他带我们去了名胜古迹,并且对一个顽固、行为不端的青少年非常有帮助。整个旅行是一次很棒的经历!我强烈推荐WorldStrides!亚历克斯在机场接我们并确保整个旅程顺利!
Dear Amy, Thank you for your wonderful review! We're glad to know that our course leader made your experience memorable. We will pass on your compliments to them. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best regards, The WorldStrides Team
共 200 条符合条件的评价