Wrappiness Gifts

We apologize for the inconvenience. Your issue has been acknowledged and forwarded to our customer support team. Please check your email.

We apologize for the inconvenience. Your issue has been acknowledged and forwarded to our customer support team. Please check your email.

We are sorry to hear about your experience and understand your frustration. Unfortunately, we were unable to locate your order based on the information provided in this review. To protect your privacy and allow us to investigate the issue properly, please contact our support team directly via email and include your order number, the email address used for the purchase, or any tracking information you may have. Once we receive your email, we will review your case promptly and work toward an appropriate resolution. We appreciate the opportunity to assist you.

We’re truly sorry for the delay and for the disappointment this has caused, especially as this was meant for Father’s Day. We understand how important the timing was, and we regret that we were not able to meet the guaranteed delivery in this case. Please kindly contact our customer support team so we can review your order in detail and assist you with the best possible solution

Thanks for your feedback, and we’re sorry to hear the rug did not meet your expectations in terms of size. After checking your order, it appears the size selected was the smaller option available for this design. We understand that the product photos may have created a different impression, and we’re sorry for any confusion this caused. If you’d like, please reach out to our customer support team so we can review your case and assist you further.

We’re sorry to hear the product did not meet your expectations. We would like to clarify that this item is not engraved, and our website clearly states that it is a 2D printed design with a flat surface. The printing technique is intended to create the appearance of depth and dimension in the product images. We understand your disappointment and appreciate your feedback, as it helps us continue improving both our product presentation and customer experience.

We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

We have checked your order but could not find any contact information associated with your review. Please contact us through our official support channel and provide your order number so we can investigate the missing item and refund request. Once we receive your details, our support team will review the issue and work toward a resolution as quickly as possible. Thank you.

We’re sorry for the inconvenience and your experience. Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

We’re sorry to hear the product did not meet your expectations. We would like to clarify that this item is not engraved, and it is described on our website as a 2D printed design with a flat surface. The printing technique is intended to create the appearance of depth and dimension in the product images. We understand this may not have matched what you expected, and we appreciate your feedback as it helps us continue improving our product presentation and customer experience.

We're sorry to hear that the product did not meet your expectations. We understand your concerns regarding both the quality and refund process. Our team has been working with you to find a fair resolution and will continue to assist until the matter is resolved. Please reply to our latest email if you need any further assistance.

We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

Thank you for sharing your experience. We’re sorry to hear that the product did not meet your expectations in terms of size. However, the dimensions are clearly stated on our website for customers to review before purchasing. Regarding shipping time, your order was delivered 11 days after the order date, and it even arrived earlier than the estimated delivery time (ETA). We always strive to provide the best possible experience and appreciate your feedback, which helps us improve.

We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!

We’re sorry to hear about the issue with your mug. We were unable to find your contact information in our system. Could you please contact us again by email at [email protected] and include your order number and photos of the damaged mug? Our support team will review your case and assist you as soon as possible. Thank you for your patience, and we look forward to hearing from you.

Thank you for your message. According to your order, you purchased 1 glass, not 2 glasses. We have also already issued a refund for the damaged presentation box. Please check your email for our previous communications and the refund confirmation.