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购物与时尚

Aelfric Eden

100 条评价

4.7100 条评价
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关于 Aelfric Eden

数据更新
网站
www.aelfriceden.com
分类
购物与时尚
所在地
United States · LA
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(6/6 条)
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Aelfric Eden靠谱吗?

Aelfric Eden(www.aelfriceden.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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peyton critchlow · 写过 1 条评价 · 体验于 2026-07-07 ·

他们在电子邮件中非常有帮助......

他们在电子邮件中非常有帮助,尤其是他们对此非常清楚,没有任何混淆。

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that our team was helpful and provided clear communication throughout your email correspondence. Making sure our customers receive straightforward, easy-to-understand assistance is always our goal. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

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Michael Arvin · 写过 1 条评价 · 体验于 2026-07-07 ·

我真的尽快需要这些运动裤......

我订购了一条运动裤并支付了加急运费,但我真的很快就需要它们,所以我联系了支持人员,他们在一小时内回复了我,并在购买后 3 小时内发货了我的订单。感谢 Aelfric Eden 的所有人(特别是唐娜和塞拉芬)。 10/10 客户服务!!!

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your fantastic review! We're thrilled to hear that our team was able to respond quickly and get your order shipped out promptly when you needed it. We're especially happy that Donna and Seraphine could assist in making your experience a smooth one. Your kind words and 10/10 rating mean so much to us. Thank you for your support, and we hope you love your sweatpants! We look forward to serving you again. Love, Aelfric Eden Team

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Gunner Crouch · 写过 1 条评价 · 体验于 2026-07-08 ·

非常快

我不小心将包裹寄到了错误的地址,尽管当时是凌晨 2 点,但他们还是在一小时内回复了我。可能是我处理客户服务以来最快的响应时间

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your amazing review! We're delighted to hear that our team was able to quickly help update your shipping address before your order was shipped. Knowing that we could respond within the hour and provide the fastest customer service experience you've had truly means a lot to us. We sincerely appreciate your kind words and your support. We hope you enjoy your order and look forward to serving you again! Love, Aelfric Eden Team

W
William Yu · 写过 1 条评价 · 体验于 2026-07-05 ·

当我要求客服...

当我要求客服调换我买的连帽衫的尺码时。他们在不到 4 小时内回复了我们,这令人印象深刻。

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your wonderful review! We're delighted to hear that our customer service team responded in less than four hours and was able to assist with your hoodie size exchange. Providing prompt and reliable support is always our goal, and we're glad we could make the process easy for you. We truly appreciate your support and hope you enjoy your hoodie. We look forward to serving you again! Love, Aelfric Eden Team

K
KJones · 写过 1 条评价 · 体验于 2026-07-04 ·

我已经下了订单,需要……

我已经下了订单,需要更改尺寸。一分钟后我就收到了一条消息,表示他们已收到我的订单并将尊重更改。我很兴奋。虽然我还没有收到货,但还是很感谢愿意和我合作的客服。我期待收到我的订单。我肯定会向其他人介绍这家公司。

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your wonderful review! We're delighted to hear that our team was able to respond so quickly and confirm your size change right away. Providing prompt, reliable support and making sure our customers feel taken care of is always our priority. We're grateful for your patience while you wait for your order, and we truly appreciate your trust and recommendation. We hope you love your new items when they arrive, and we look forward to serving you again! Love, Aelfric Eden Team

S
Su Jin Kang · 写过 1 条评价 · 体验于 2026-07-02 ·

有用且快速的响应。

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your kind review! We're thrilled to hear that you found our team helpful and that we were able to respond quickly. Providing fast, friendly, and reliable support is always our goal. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

R
Robin Zaragoza · 写过 2 条评价 · 体验于 2026-07-01 ·

无法更换,并且更换尺码要收取更多费用

我对 Aelfric Eden 客户服务的体验感到非常失望。 我给女儿订了两条裤子,可惜太小了。由于无法将它们更换为不同尺寸,因此我不得不退回以获得退款,等待退款处理完毕,然后下一个全新的订单。 当我收到退款时,两件商品的价格都上涨了,整个订单的价格增加了 20 美元(不包括运费),这是一个显着的差异。我联系了客户服务人员,询问他们是否愿意按照原价进行,因为这实际上是一次尺码交换,而且只是因为他们缺乏交换流程而有必要。他们拒绝了。 我认为仅仅因为该公司不提供交换服务,客户就必须为完全相同的商品支付更多费用,这是不公平的。如果像大多数零售商一样可以直接更换尺码,那么这将不是问题。 根据我的经验,零售商期望顾客在简单地更换不同尺寸的相同商品时支付更高的价格,这也是不寻常的。我接触过的大多数零售商都尊重原始购买价格。 我想成为 Aelfric Eden 的回头客,但这次经历让我不再向他们订购。 我仍然希望该公司能够重新考虑其立场并尊重原价,以便我能够完成我女儿的订单。

Aelfric Eden 回复2026-07-23

Hi, Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your experience did not meet your expectations, and we completely understand how frustrating this situation must have been—especially when you were simply trying to get the correct size for your daughter. We appreciate you sharing your concerns regarding our exchange process and the price difference after your refund was completed. Feedback like yours is invaluable, as it helps us identify areas where we can improve the overall customer experience. We'd love the opportunity to review your case again. Please contact us at [email protected] with your order number, and our team will be happy to take another look to see if there's anything we can do to assist. Thank you again for your honest feedback. We sincerely hope we'll have the opportunity to regain your trust in the future. Love, Aelfric Eden Team

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harry hu · 写过 1 条评价 · 体验于 2026-06-30 ·

我要求更改订单,他们...

我要求更改订单,他们在 2 分钟内回复了

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your wonderful review! We're thrilled to hear that our team responded within just two minutes and was able to assist with your order change. Providing fast and efficient support is always our goal, and we're so glad we could help. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

T
Think Thonk · 写过 1 条评价 · 体验于 2026-06-30 ·

超快支持

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your kind review! We're delighted to hear that you were happy with our fast support. Providing quick, helpful, and reliable assistance is always our priority, and we're glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again! Love, Aelfric Eden Team

G
Gavin Hess · 写过 1 条评价 · 体验于 2026-06-29 ·

非常好的人

Aelfric Eden 回复2026-07-23

Hi, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. Providing friendly and helpful service is something we truly care about, and your support means a lot to us. We appreciate your review and look forward to serving you again! Love, Aelfric Eden Team

L
LGNDGHosTz Gaming · 写过 1 条评价 · 体验于 2026-06-29 ·

如果我能给 0 星我会

如果我能给 0 星我就会的。我 4 周前下订单,当他们试图将其运送到我的地址时,他们说我输入了错误的地址,并说无法运送。这就是为什么他们将其退回给发件人。我很失望,因为我已经等了这么久了,并计划在我去度假时使用它。

Aelfric Eden 回复2026-07-23

Hi, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how disappointing it must have been, especially when you were hoping to receive your order in time for your holiday. We sincerely apologize for the inconvenience caused by the delivery issue. If a shipment is marked as undeliverable and returned to the sender, we'd like the opportunity to review what happened and see how we can best assist you. Please contact us at [email protected] with your order number so our team can investigate your case and work toward a resolution. We appreciate your patience and hope we'll have the chance to make things right. Love, Aelfric Eden Team

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Sean · 写过 1 条评价 · 体验于 2026-06-26 ·

帮助我修正了一个错误

我输入错误后他们帮我更改尺寸并为我更改了

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your kind review! We're delighted to hear that our team was able to help you correct the size after it was entered incorrectly. We know mistakes can happen, so we're always happy to assist and make the process as smooth as possible. It means a lot to know that we could help resolve your request quickly and efficiently. Thank you for choosing Aelfric Eden! Love, Aelfric Eden Team

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Matt Tung · 写过 1 条评价 · 体验于 2026-06-26 ·

客户服务又快又好

客户服务又快又好。他们在发货前帮我更改了地址。衬衫和裤子的质量超出了它们的价值。喜欢我裤子的细节。

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that our customer service team was able to quickly assist you with updating your address before shipment. It’s also fantastic to know that you’re enjoying the quality of your shirts and trousers, and that you appreciate the details in the design. We put a lot of care into our products, so hearing this truly means a lot to us. Thank you for your support and for choosing Aelfric Eden! Love, Aelfric Eden Team

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정수 최 · 写过 1 条评价 · 体验于 2026-06-26 ·

服务好

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your kind review! We’re happy to hear that you had a positive experience with our service. Your support means a lot to us, and we look forward to serving you again in the future! Love, Aelfric Eden Team

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Lilith · 写过 2 条评价 · 体验于 2026-06-25 ·

快速的客户服务

快速的客户服务。退款/退货/换货的好选择。

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your kind feedback! We’re thrilled to hear that you found our customer service fast and that you were satisfied with the options available for refunds, returns, and exchanges. Providing flexible solutions and responsive support is something we strive for, so your positive experience means a lot to us. Thank you for choosing Aelfric Eden! Love, Aelfric Eden Team

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Yael Adams · 写过 1 条评价 · 体验于 2026-06-26 ·

令人惊叹的体验

很棒的经历。我订购了错误的尺寸,当我给他们发电子邮件要求更改尺寸时,他们立即回复并更改了尺寸。衣服也很棒!印象非常深刻

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with us. We're glad our team was able to quickly assist you in changing the size of your order and make the process easy and stress-free. It’s also fantastic to know that you’re enjoying the clothes! Your kind words and support truly mean a lot to us. Thank you for choosing Aelfric Eden! Love, Aelfric Eden Team

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Sacha beenveeg · 写过 1 条评价 · 体验于 2026-06-25 ·

订购的运动裤尺码错误,所以……

订购的运动裤尺码错误,因此决定邮寄,更改尺码,并在半小时内收到邮件。 如果他们说会改变的话。 我仍然在网站上看不到它,但我认为他们会改变尺寸。 非常好的产品和快速的客户支持

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your kind review! We’re glad to hear that our team was able to respond quickly and assist you with your size change request. Please note that updates made by our support team may not always appear immediately on the order status page, but if you received confirmation from our team, your request has been noted and is being processed accordingly. We're also thrilled to hear that you're enjoying our products and customer support. Your trust and support mean a lot to us! Love, Aelfric Eden Team

I
Ines Tchobanian · 写过 1 条评价 · 体验于 2026-06-25 ·

非常好的帮助

非常好的帮助,他们很好地满足了我的期望,而且非常友善

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your kind feedback! We’re delighted to hear that our team was able to meet your expectations and provide the assistance you needed. It means a lot to know that you found our service helpful and our team kind throughout the process. Your support and satisfaction are truly important to us. Thank you for choosing Aelfric Eden! Love, Aelfric Eden Team

J
Jamison Robbins · 写过 1 条评价 · 体验于 2026-06-23 ·

我下了一份运动裤订单……

我下了一份运动裤的订单,不小心买了小号而不是中号,意识到我给他们发了电子邮件要求改变我的尺码,他们连夜给我回复并改变了尺码。优质的服务,对他们的产品质量非常满意。

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your wonderful review! We’re delighted to hear that our team was able to quickly assist you with changing the size of your sweatpants after the order was placed. We know mistakes can happen, so we’re always happy to help make the process as smooth as possible. It’s also fantastic to hear that you’re pleased with the quality of our products. Your support and kind words mean a lot to us. Thank you for choosing Aelfric Eden! Love, Aelfric Eden Team

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Madeline Dolan · 写过 1 条评价 · 体验于 2026-06-22 ·

很棒的经历

很棒的经历!快速回复并提供有用的更新!肯定会推荐从他们那里购买!

Aelfric Eden 回复2026-06-28

Hi, Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with us and that our team was able to provide fast replies and helpful updates. Your recommendation means the world to us, and we truly appreciate your support. We look forward to serving you again in the future! Love, Aelfric Eden Team ❤️