Official Aleader Site: Enjoy Adventure Life with various stylish outdoor aqua water shoes in hiking, kayaking, beach, fishing, &water sport activities; & casual styles for your active adventure lifestyle. Free shipping!
I love Aleader shoes.
I have 3 pair of water shoes and love wearing them for work and play. They are very comfortable and as a retired nurse I still need comfortable shoes on my feet. I will continue to purchase them.
My only dislike is the delivery service. They take too long and delivery does not communicate well.
I bought 5 pairs of Aleader shoes and wore them out in 5 years. I would wear nothing but. This year my shoes were changed into something unrecognizable. The size and construction were different. They are larger and longer and wider. They hurt my feet. I could find no method for returns or refunds so I wrote a request for satisfaction. A couple of months later I got this request to review Aleader. I am no longer a happy customer.
Package has not arrived. I sent an email to Aleader, who have not responded. What a shame as this was recommended to us and I was really looking forward to receiving them.
aleader 回复2025-02-05
Hi,
We sincerely apologize for the late reply. We have now responded to your email regarding your order. Please check your inbox, and we will continue to assist you there.
We truly appreciate your patience and understanding.
Best regards,
Aleadergear Customer Service Team
Ordered a couple sets of "fin shoes". Other reviews said sizing was normal. For wife, usual size was good. For me I ordered 1 size up...my shoe is 9 so I ordered 10 and was way too hard to put on. I exchanged for an 11. Seems good, I still think I'll get some dive socks or something to help slide into them. So I'd say order on the high side of your sizing. Customer response and service was perfect. Very quick several times, following up every step and going beyond my expectations. Don't worry about China shipping, everything is legit.
Item was spot on, exactly what I wanted. Their customer service was awesome, too. I had a question about the delivery and they got back to me super fast. So happy with my purchase and the overall experience. Would definitely buy from them again.
aleader 回复2024-12-30
Thank you for your kind words! We're so glad to hear you’re happy with your purchase and had a great experience with our customer service. We look forward to serving you again in the future! 😊
Easy ordering experience, product shipped from China promptly and took a little while to arrive through customs but still made it before Christmas. Happy with the purchase.
aleader 回复2024-12-30
Thank you for your review! We're so glad to hear you had a smooth ordering experience and that your order arrived in time for Christmas. Enjoy your purchase, and we appreciate your support!
I had some reservations about products from overseas as have been stung before but this company has a great website and recommend from other sites and utubers so I gave them a shot . Eight days later they were delivered in perfect condition.
What a fantastic product and perfect fit they will be used for boating and beach , river adventures . Light weight compared to my previous water shoes and a lot more stylish highly recommended.
aleader 回复2024-12-30
Thank you for your review! We're delighted to hear you’re happy with your purchase and appreciate your recommendation. Wishing you many great adventures ahead!
Dear Bill,
We sincerely apologize for the inconvenience caused by the delay in receiving your order. It seems the package has been delivered to your local post office. I have sent another email to you with the tracking link to help locate and collect your order.
Thank you for your patience, and we’re truly sorry for any frustration this situation may have caused. If you need any further assistance, please let us know.
Best regards,
Aleader Customer Service Team