Thank you for your feedback, Henry! We’re delighted to hear that Kira was able to assist you quickly and efficiently with your request.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business!
T
T J · 写过 3 条评价 · 体验于 2026-06-08 ·
★★★★★
吉莉安(Jillian)为我们找到了一个很好的帮助。
吉莉安在寻找标题方面提供了很大的帮助。她的客户服务也令人难以置信
Amur Equipment Finance 回复2026-06-09
Thank you for sharing your experience, TJ! We’re so pleased to hear that Jillian was able to help locate your title and provide such exceptional support along the way.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
S
Stefany · 写过 1 条评价 · 体验于 2026-06-04 ·
★★★★★
和安迪一起度过了愉快的经历
和安迪在一起的经历很愉快,她帮助我满足了我的需要,毫无压力。
Amur Equipment Finance 回复2026-06-05
Thank you for your kind feedback, Stefany! We’re so glad to hear that Andi was able to provide the assistance you needed and make the process stress-free.
We truly appreciate you taking the time to share your experience and thank you for your business!
K
Kenya Reese · 写过 4 条评价 · 体验于 2026-06-04 ·
★★★★★
专业客户服务
安迪协助我签订了合同。她彻底而专业地回答了我的问题。谢谢你!
Amur Equipment Finance 回复2026-06-05
Thank you for sharing your experience, Kenya! We’re delighted to hear that Andi was able to assist with your contract and provide clear, professional answers to your questions.
We truly appreciate your feedback and are grateful for the opportunity to work with you. Thank you for your business!
Thank you so much for taking the time to share such incredible feedback, Marcello! We’re honored to have earned your trust over the years and are thrilled to hear that your experiences with our team have stood out among the many lenders you’ve worked with.
We’ll be sure to share your kind words with Blake and Justin Wennekamp. Their responsiveness, dedication, and commitment to keeping deals moving are qualities we value greatly, and it’s wonderful to know they’ve made such a positive impact. Thank you for your continued partnership and for allowing us to be a part of your success.
w
willie jarrells · 写过 1 条评价 · 体验于 2026-06-03 ·
★★★★★
桑德拉帮了很大的忙!
桑德拉给了我很大的帮助。很快就解决了我的问题。
Amur Equipment Finance 回复2026-06-04
Thank you for your feedback, Willie! We’re glad to hear that Sandra was able to quickly resolve your issue and provide the assistance you needed.
We truly appreciate your kind words and thank you for your business!
c
customerLaura G · 写过 3 条评价 · 体验于 2026-06-01 ·
★★★★★
雪莉非常乐于助人而且很有礼貌
雪莉非常乐于助人而且很有礼貌。 她在几分钟内给我们发送了一份合同副本!
Amur Equipment Finance 回复2026-06-04
Thank you for sharing your experience, Laura! We’re pleased to hear that Shellie was able to assist you promptly and provide the documents you needed so quickly.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business!
O
Office Manager · 写过 1 条评价 · 体验于 2026-06-01 ·
★★★★★
基拉(Kira)给了我快速答复,并且……
Kira 给了我快速回复,而且相处起来非常愉快!
Amur Equipment Finance 回复2026-06-02
Thank you for taking the time to share your feedback! We’re delighted to hear that Kira was responsive and made the process enjoyable. Providing timely support and a positive experience is something we take great pride in.
We truly appreciate your kind words and your business!
A
A A · 写过 2 条评价 · 体验于 2026-05-29 ·
★★★★★
艾米正在帮助我解决我的问题……
艾米帮助我解决了我的问题,我真的很感谢她,很高兴与你们一起工作,再次感谢。
Amur Equipment Finance 回复2026-06-01
Thank you so much for sharing your experience! We’re delighted to hear that Amy was able to assist you and help resolve your concerns.
We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business and for taking the time to recognize Amy’s efforts!
B
Becky Hasna · 写过 2 条评价 · 体验于 2026-05-27 ·
★★★★★
Jayde 让我的经历变得很棒
Jayde 让我的经历变得很棒。 她总是那么友善,愿意帮助我解决我遇到的任何问题。
Amur Equipment Finance 回复2026-06-01
Thank you for your wonderful feedback, Becky. We’re so glad to hear that Jayde consistently makes your experience a positive one. Taking the time to answer questions and provide dependable support is exactly the kind of service we strive for.
We truly appreciate your kind words and your continued business!
C
Chris · 写过 1 条评价 · 体验于 2026-05-27 ·
★★★★★
出色的客户服务和支持!
Amur Equipment Finance 回复2026-05-28
Hello Chris! Thank you so much for your feedback! We’re thrilled to hear you had a positive experience and felt well supported throughout the process.
We truly appreciate your kind words and your business!
Thank you for taking the time to share your feedback. Jason. We’re sorry to hear that your experience did not meet your expectations.
At Amur, we work hard to provide clear communication and professional service throughout the life of every contract. Equipment Protection charges may be applied when compliant insurance coverage is not maintained on financed or leased equipment. Prior to any coverage being placed, notifications are sent and customers are provided time to submit updated insurance information. These requirements and processes are in place to help ensure the equipment remains properly protected throughout the term of the agreement
We would also like to clarify that Amur does not charge customers to request, review, or obtain their account balance information. Balance details can be provided at any time, and there are no limitations on customers contacting us for this information.
We appreciate your feedback and will continue looking for ways to improve the overall experience we provide.
Thank you so much for taking the time to share such thoughtful feedback, Henry! We’re truly honored to hear that Andi stood out and made such a positive impact on your experience.
Providing compassionate, attentive support and going the extra mile for the people we work with is exactly what we strive for. We’ll be sure to share your amazing comments with Andi, she’ll be thrilled to hear them. Thank you again for your trust and your business!
H
Haytham Mano · 写过 5 条评价 · 体验于 2026-05-21 ·
★★★★★
安迪她太棒了
Amur Equipment Finance 回复2026-05-26
Hello Haytham, we love hearing this—thank you! We’re so glad Andi made such a great impression.
We truly appreciate your kind words and your business!
G
GY · 写过 8 条评价 · 体验于 2026-05-21 ·
★★★★★
问题得到迅速、顺利的解决
Kira 做得非常出色,及时、有利地解决了我们的问题。 她的沟通和跟进非常好。
Amur Equipment Finance 回复2026-05-22
We truly appreciate you taking the time to share this feedback! It’s great to hear that Kira handled your concern efficiently and kept you informed every step of the way.
We’re glad the outcome met your expectations, and we’ll be sure to share your kind words with her. Thank you again for your business!
Hello Roberto,
Thank you for taking the time to share your concerns and experience. We understand how frustrating insurance-related charges can feel, especially when you believe coverage has been maintained continuously.
At Amur, maintaining valid insurance coverage on financed equipment is a contractual requirement, and we do make efforts to proactively reach out when proof of insurance is missing, expired, or does not meet the required coverage standards. In some situations, charges can occur not because coverage did not exist, but because we did not receive acceptable documentation.
That said, we understand the importance of transparency and clear communication. We want to ensure you have a full understanding of any charges applied to your account and the reason behind them.
We appreciate you maintaining your insurance records and bringing your concerns forward. Our goal is always to work collaboratively with our customers and provide as much clarity as possible throughout the process.
c
carmen rivera · 写过 1 条评价 · 体验于 2026-05-19 ·
★★★★★
打电话给我,我得到了我要求的信息
Amur Equipment Finance 回复2026-05-20
Thank you for your feedback, Carmen! We’re glad to hear you were able to get the information you needed quickly and efficiently.
We truly appreciate your business and you taking the time to share your experience!
K
Kyle Olsen · 写过 2 条评价 · 体验于 2026-05-20 ·
★★★★★
安迪
安迪,太棒了!声音好听,工作很快就完成了。
Amur Equipment Finance 回复2026-05-21
Thank you for the wonderful feedback, Kyle! We’re so glad to hear that Andi provided such a pleasant experience and was able to take care of everything quickly and efficiently.
We truly appreciate your kind words and your business!
Thank you so much for your thoughtful feedback, Tami! We’re delighted to hear that Johnel made such a positive impression during your interactions with our team.
Providing helpful, respectful, and compassionate support is something we value greatly, and we’re proud to have team members like Johnel representing us. We truly appreciate your kind words and your business!
C
Carl Robinson · 写过 1 条评价 · 体验于 2026-05-18 ·
★★★★★
杰德
非常有帮助
Amur Equipment Finance 回复2026-05-20
Hello Carl! Thank you for your feedback! We’re glad to hear you had a positive experience and received the assistance you needed.
We truly appreciate your business!