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Money & Insurance

Amur Equipment Finance

101 reviews

4.8101 reviews
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About Amur Equipment Finance

Data updated
Website
www.amuref.com
Category
Money & Insurance
Location
United States · Grand Island
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (5/5)
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Is Amur Equipment Finance legit?

Amur Equipment Finance (www.amuref.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
JANICE · 1 review · Experienced 2026-08-06 ·

SHANDRA'S RESPONSE WAS VERY QUICK

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Andremarshallyahoo.com · 2 reviews · Experienced 2026-08-03 ·

Well the young lady was able to quickly…

Well the young lady was able to quickly answer my question and I didn't understand why my problem happened two months in a row she able look it up and answer my second question less then a min without placing me on hold forever... Thanks for the quick and professional service...

Reply from Amur Equipment Finance2026-08-05

Thank you so much for taking the time to share your experience! We’re delighted to hear that our team was able to quickly answer your questions and provide the clarity you were looking for without unnecessary delays. Providing prompt, knowledgeable support is something we take great pride in, and we’re so glad we could make your experience a positive one. Thank you for your kind words and for your business!

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Justin · 1 review · Experienced 2026-07-28 ·

Contact was key .Brian made sure he was…

Contact was key .Brian made sure he was in contact through every step .and made sure all paperwork was in order .this made for a very easy and stressless process

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volodymyr naslednikov · 1 review · Experienced 2025-10-03 ·

good time with you

Reply from Amur Equipment Finance2026-08-05

Thank you for your feedback! We’re so glad to hear you had a positive experience with our team. We truly appreciate you taking the time to share your kind words and thank you for your business!

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Carlene Martin · 1 review · Experienced 2026-07-31 ·

Lock me out of my account EVERY SINGLE…

Lock me out of my account EVERY SINGLE TIME! Can’t call because no answer or I get home late in the evening! Can’t never make a payment! I think this needs addressed! Is it rigged so you can’t make a payment? Seems to me like it’s a bit fishy. I’m very upset Send me a text and then don’t let me sign in until it’s late. What’s going on here people???

Reply from Amur Equipment Finance2026-08-03

Thank you for taking the time to share your feedback, Charlene. We’re sorry to hear about your frustration and understand how upsetting it can be when you’re having difficulty accessing your account. We want to assure you that our goal is never to prevent customers from making payments. In addition to the online portal, we offer several convenient ways to make a payment, including using our automated phone payment option, requesting a callback, leaving a voicemail, or speaking with a member of our team during business hours. We have also made numerous attempts to reach you regarding your account but have unfortunately been unable to connect. Because we’re unable to discuss account-specific details in a public forum, we encourage you to contact us directly so we can review your account, address any login concerns, and ensure you have the assistance you need. We appreciate you bringing this to our attention and look forward to speaking with you.

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James L. Pearman · 1 review · Experienced 2026-07-30 ·

Jayde was extremely helpful as…

Jayde was extremely helpful and efficient with helping me. Thank you Jayde.

Reply from Amur Equipment Finance2026-08-03

Thank you so much for your kind feedback, James! We’re delighted to hear that Jayde was able to provide efficient support and make your experience a positive one. We truly appreciate you taking the time to recognize her efforts. Thank you for your business!

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Vukadin Spasojevic · 2 reviews · Experienced 2026-07-29 ·

Very professional

Reply from Amur Equipment Finance2026-07-31

Thank you for your feedback, Vukadin! We’re delighted to hear you had a positive experience. Providing professional, dependable service is something our team strives for every day. We truly appreciate your kind words and thank you for your business!

A
Amen Packaging · 3 reviews · Experienced 2026-07-29 ·

Jayde was very professional

Jayde was very professional, friendly, and efficient. I have dealt with her in the past and she always gives excellent customer service and is a pleasure to deal with.

Reply from Amur Equipment Finance2026-07-30

Thank you so much for your continued trust and for taking the time to share your experience! We’re delighted to hear that Jayde has consistently provided the level of service you’ve come to expect. Knowing that she continues to make every interaction a positive one means a great deal to us. We truly appreciate your kind words, your loyalty, and the opportunity to assist you. Thank you for your business!

c
chastity.sutherland · 2 reviews · Experienced 2026-07-29 ·

Miss Shelly with Amur Financing was…

Miss Shelly with Amur Financing was real helpful. She kept me up-to-date with what was going on through this entire process and through the entire payout we communicated back-and-forth.

Reply from Amur Equipment Finance2026-07-29

Thank you so much for sharing your experience, Chastity! We’re thrilled to hear that Shellie kept you informed throughout the entire payout process and was there to support you every step of the way. Providing clear communication and dependable service is something we take great pride in. We truly appreciate your kind words and thank you for your business!

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Nick Parsons · 3 reviews · Experienced 2026-07-29 ·

Danielle Johnson is the best

Danielle Johnson is the best. Third loan with her for heavy equipment.

Reply from Amur Equipment Finance2026-07-29

Thank you so much for your continued trust and support, Nick! We’re honored to have been part of your financing journey and are thrilled to hear Danielle has earned your confidence time and time again. We truly appreciate your loyalty and are grateful for the opportunity to assist with your heavy equipment financing. We’ll be sure to share your kind words with Danielle. Thank you for your business—we look forward to working with you again on your next purchase!

T
Thomas Cusumano · 1 review · Experienced 2026-07-29 ·

Customer service was great

Customer service was great!

Reply from Amur Equipment Finance2026-07-29

Thank you so much for your feedback, Thomas! We’re delighted to hear you had a great experience. Our team works hard to provide the highest level of service, and it means a lot to know we met your expectations. We truly appreciate your business and thank you for taking the time to share your experience!

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Deanna Lewis Prevezianos · 1 review · Experienced 2026-07-28 ·

Shandra

Shandra! She was very informative and knew exactly how to help me and was very efficient.

Reply from Amur Equipment Finance2026-07-29

Thank you so much for your wonderful feedback, Deanna! We’re delighted to hear that Shandra was able to provide clear guidance and efficiently assist you with exactly what you needed. We truly appreciate your kind words and are grateful for the opportunity to work with you. Thank you for your business!

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Charles platt · 4 reviews · Experienced 2026-07-28 ·

Professionals at Amur

Amur has the best people working for them. They're professionalism is unmatched. Johnel is one of these such professionals. If you look up the word professional, you would see her name. Also, i would like to mention Haley and Denise. They are in the same category as Johnel. Thank you ladies, i and my wife are very grateful for all you have done to help us. God Bless, all of these ladies. Thank you, Amur Grateful, Charles

Reply from Amur Equipment Finance2026-07-29

Thank you so much, Charles, for your heartfelt feedback. Your kind words truly mean a great deal to us. We’re honored to hear that Johnel, Haley, and Denise made such a positive impact on your experience. Their professionalism, dedication, and genuine care for the people they serve are qualities we value deeply, and we’ll be sure to share your thoughtful message with each of them. Please extend our thanks to your wife as well. We’re grateful for the opportunity to work with you both and sincerely appreciate your trust and your business. Wishing you both all the best, and thank you again for your wonderful review!

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danny barrows · 7 reviews · Experienced 2026-07-22 ·

Jayde

Jayde helped me with my request. Knew exactly what do do for me. I enjoyed speaking with her.

Reply from Amur Equipment Finance2026-07-23

Good morning, Danny! Thank you for taking the time to share your experience! We’re so glad to hear that Jayde was able to quickly understand your request and provide the assistance you needed. It’s wonderful to know she made the process easy and enjoyable. We truly appreciate your kind words and thank you for your business!

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Stephen · 1 review · Experienced 2026-07-21 ·

She gives me more information

Reply from Amur Equipment Finance2026-07-22

Thank you for your feedback, Stephen! We’re so glad to hear that our team took the time to provide the information you needed and ensure you had a clear understanding of your questions. We truly appreciate you sharing your experience and thank you for your business!

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Jordan Lynch · 1 review · Experienced 2026-07-20 ·

Jade was prompt

Jade was prompt, kind, and caring. Her service was excellent

Reply from Amur Equipment Finance2026-07-22

Thank you so much for your thoughtful feedback, Jordan! We’re delighted to hear that Jayde provided such a positive experience and made you feel well taken care of. We’ll be sure to share your kind words with her. Thank you for your business—we truly appreciate the opportunity to assist you!

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ACCOUNTING KSA · 1 review · Experienced 2026-07-17 ·

Andi was very professional

Andi was very professional, responsive, and responsible throughout the entire process. They answered all of my questions clearly, kept me informed, and handled everything efficiently.

Reply from Amur Equipment Finance2026-07-20

Thank you so much for sharing your experience! We’re delighted to hear that Andi provided dependable, responsive support and kept you informed every step of the way. Making sure questions are answered clearly and every interaction is handled with care is exactly what we strive for. We truly appreciate your kind words and thank you for your business!

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Ben S · 1 review · Experienced 2026-07-17 ·

Thanks Kira for your assistance

Reply from Amur Equipment Finance2026-07-20

Thank you for your kind words, Ben! We’re so glad Kira was able to assist you. We truly appreciate you taking the time to share your feedback and thank you for your business!

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Edgar Aguilar · 2 reviews · Experienced 2026-07-15 ·

Jayde was very helpful throughout the…

Jayde was very helpful throughout the entire process. She was friendly, knowledgeable, and took the time to answer all of my questions. Her excellent customer service made everything easy and stress-free. I really appreciate her help and would definitely recommend working with her!

Reply from Amur Equipment Finance2026-07-16

Thank you so much for your thoughtful feedback, Edgar! We’re delighted to hear that Jayde made your experience smooth and stress-free by providing attentive support every step of the way. Taking the time to ensure questions are answered and making the process as easy as possible is exactly what we strive for. We truly appreciate your recommendation, your kind words, and the opportunity to work with you. Thank you for your business!

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DAVARDO T SMITH · 4 reviews · Experienced 2026-07-14 ·

Sandra was amazing she was able to…

Sandra was amazing she was able to resubmit my paperwork for the lien release to Tallahassee and Now I’m going to be able to go to the DMV so I can receive my paper Title.Thanks Sandra for the follow through and also delivering excellent customer service. Amur Finance Sandra is an asset to your team😊😊👍🏾

Reply from Amur Equipment Finance2026-07-15

Thank you so much for taking the time to share your experience, Davardo! We’re thrilled to hear that Sandra was able to help get your lien release paperwork resubmitted and keep everything moving forward so you can obtain your paper title. Her dedication, follow-through, and commitment to providing exceptional service are qualities we’re proud to have on our team. We truly appreciate your kind words and will be sure to share your feedback with Sandra. Thank you for your business!