Amur Equipment Finance (www.amuref.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
David · 1 review · Experienced 2026-07-07 ·
★★★★★
Great experience
Reply from Amur Equipment Finance2026-07-16
Thank you so much for your feedback, David We’re delighted to hear you had a great experience. It means a lot to us that you took the time to share your thoughts.
We truly appreciate your business and look forward to serving you again in the future!
B
BRENDA J. · 1 review · Experienced 2026-07-15 ·
★★★★★
Ms. Jayde
Ms. Jayde was very friendly and polite. I really appreciated her immediate response that I needed to solve my issue.
Reply from Amur Equipment Finance2026-07-16
Brenda, thank you so much for sharing your experience! We’re delighted to hear that Jayde provided prompt support and helped resolve your concern with such a welcoming and professional approach.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
Jayde was exceptional to work with. She addressed all my concerns, very informative and provided great customer service. Thank you Jayde for all your help!
Reply from Amur Equipment Finance2026-07-15
Thank you so much for sharing your experience, Travis! We’re thrilled to hear that Jayde provided exceptional support and took the time to address all of your concerns with such care and attention.
We’re especially pleased to know she kept her commitments and followed through every step of the way. That level of dedication and accountability is exactly what we strive for. We truly appreciate your thoughtful feedback and are grateful for your business!
Thank you for your feedback, Eduardo! We’re delighted to hear you had such a positive experience. We truly appreciate your support and are grateful for the opportunity to work with you.
Thank you for your business!
Good morning CPA Reload Transport Inc. Thank you so much for your kind words! We’re thrilled to hear that Shandra was able to help and make a positive difference.
We truly appreciate your feedback and thank you for your business!
J
Jeremy · 1 review · Experienced 2026-07-09 ·
★★★★★
Shellie was very helpful and replied to…
Shellie was very helpful and replied to my questions in warp speed time. All my dealings with Amur have been excellent.
Reply from Amur Equipment Finance2026-07-10
Thank you so much for your wonderful feedback, Jeremy! We’re delighted to hear that Shellie provided prompt, dependable support and made your experience such a positive one.
It’s especially meaningful to know that your experiences with us have consistently been excellent. We truly appreciate your continued trust and your business!
M
MartyMar · 1 review · Experienced 2026-07-08 ·
★★★★★
Shellie was very prompt and pleasant in…
Shellie was very prompt and pleasant in handling my issue. Great experience!!
Reply from Amur Equipment Finance2026-07-10
Thank you for taking the time to share your experience! We’re thrilled to hear that Shellie provided timely assistance and made the process easy and enjoyable.
Your kind words mean a great deal to us, and we truly appreciate your business!
T
Tim Meyer · 2 reviews · Experienced 2026-07-06 ·
★★★★★
When I called Jade answered and was…
When I called Jade answered and was very pleasant, knowledgeable and was very eager to help, wish more people that answer a phone were as pleasant as her.
Reply from Amur Equipment Finance2026-07-08
Thank you so much for taking the time to share your experience! Good morning, Tim! We’re delighted to hear that Jayde provided such a welcoming and knowledgeable experience from the moment you called. Her willingness to help and positive attitude are qualities we’re proud to have on our team.
We truly appreciate your thoughtful feedback and your business. We’ll be sure to share your kind words with Jayde!
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Vin · 1 review · Experienced 2026-07-07 ·
★★★★★
Jayde was a big help.
Jayde was a big help. Kind, took time to make sure I understood everything.
Reply from Amur Equipment Finance2026-07-08
Hello Vin, Thank you so much for sharing your experience! We’re delighted to hear that Jayde took the time to ensure everything was clear and that you felt supported throughout the conversation.
Providing thoughtful, attentive service is what we strive for every day. We truly appreciate your kind words and thank you for your business!
G
Gary · 4 reviews · Experienced 2026-07-06 ·
★★★★★
Jayde help me and answer all my…
Jayde help me and answer all my questions I have been with them for over 3 years and I have had to contact them a couple of times and I haven’t had any problems
Reply from Amur Equipment Finance2026-07-08
Good morning, Gary! Thank you so much for your continued trust and for taking the time to share your experience! We’re delighted to hear that Jayde was able to answer all of your questions and provide the support you needed.
It means a great deal to know that after more than three years with us, your experiences have continued to be positive whenever you've needed assistance. We truly appreciate your loyalty and thank you for your business!
J
Jason Duncan · 1 review · Experienced 2026-07-06 ·
★★★★★
Jayde was very helpful and made my day
Reply from Amur Equipment Finance2026-07-08
Thank you for sharing your kind words, Jason! We’re so glad to hear that Jayde was able to help and make such a positive impact on your day.
We truly appreciate your feedback and are grateful for the opportunity to assist you. Thank you for your business!
V
Victoria Castanon · 1 review · Experienced 2026-07-02 ·
★★★★★
Jacqueline did a great job assisting us…
Jacqueline did a great job assisting us with our transfer, she was efficient and quick to respond to our emails.
Reply from Amur Equipment Finance2026-07-08
Thank you for sharing your experience, Victoria! We’re delighted to hear that Jacqueline made your transfer process smooth and provided timely communication at every step.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
A
Abdellah Team one express · 5 reviews · Experienced 2026-07-01 ·
★★★★★
Good customer service
Good customer service, thank you
Reply from Amur Equipment Finance2026-07-08
Thank you for your kind feedback! We’re so glad to hear you had a positive experience. We truly appreciate you taking the time to share your thoughts and thank you for your business!
Thank you for your feedback, Jeffery! We’re so glad to hear that Jayde made your experience a positive one.
We truly appreciate your kind words and thank you for your business!
m
mihknotyu · 1 review · Experienced 2026-07-01 ·
★★★★★
Jayde Fernandez did a great job…
Jayde Fernandez did a great job assisting me today. She was knowledgeable, courteous, and efficient.
Reply from Amur Equipment Finance2026-07-08
Thank you so much for sharing your experience! We’re delighted to hear that Jayde provided knowledgeable, courteous, and efficient support during your interaction.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for your business!
I was selling my semi truck to a private party and Amur was their financing company. Megan Eddings made the process extremely easy and was very communicative throughout the entire process. They were understanding and were able to make accommodations for my situation where I had a few concerns. Quick, straightforward, and transparent
Reply from Amur Equipment Finance2026-07-08
Good morning, Casey! Thank you so much for taking the time to share your experience! We’re thrilled to hear that Megan made the financing process smooth and straightforward while keeping you informed every step of the way.
Providing clear communication, transparency, and flexibility whenever possible is exactly what we strive for, and we’re glad Megan was able to address your concerns and make the process a positive one. We truly appreciate your kind words and the opportunity to work with you!
R
Roman · 1 review · Experienced 2026-06-28 ·
★★★★★
The Customer Care representative was…
The Customer Care representative,Kira,was friendly, patient, and professional. I appreciate the time they took to assist me and answer my questions. Thank you for your support.
Reply from Amur Equipment Finance2026-07-08
Thank you so much for sharing your experience, Roman! We’re delighted to hear that Kira took the time to provide thoughtful, professional support and ensure all of your questions were answered.
Your kind words mean a great deal to us, and we truly appreciate the opportunity to assist you. Thank you for your business!
J
Jane Goei · 3 reviews · Experienced 2026-06-23 ·
★★★★★
Amur Customer Service
Customer service is impeccable---especially Johnel. Thank you!
Reply from Amur Equipment Finance2026-07-08
Thank you so much for your wonderful feedback, Jane! We’re honored to hear that you had such a positive experience and that Johnel made such a lasting impression.
We’ll be sure to share your kind words with her. Thank you for your business. We truly appreciate your support!
M
Mike Davis · 1 review · Experienced 2026-06-26 ·
★★★★★
Amur is by far the easiest company to…
Amur is by far the easiest company to work with. I deal with multiple vendors on a daily basis and Amur is at the top of the list. Chance has always taken great care of us. I recently worked with Micaela Bamesberger on a difficult deal, and she was a joy to work with, she kept me updated and held my hand through the whole process. 10/10 Recommend !
Reply from Amur Equipment Finance2026-06-29
Thank you so much for your incredible feedback, Mike! It means a great deal to hear that working with our team has consistently been such a positive experience, especially given the number of vendors you work with every day.
We’ll be sure to share your kind words with Chance and Micaela. Their dedication to keeping customers informed, providing guidance, and making even the most challenging transactions as seamless as possible is exactly what we strive for. We truly appreciate your recommendation, your continued trust, and the opportunity to work with you. Thank you for your business!
Thank you so much for your feedback, Reyes! We’re delighted to hear you had an excellent experience. Your support means a great deal to us, and we truly appreciate your business.