Hi George,thank you for your thoughtful feedback! 😊 We’re glad to hear you’re happy with the build quality, image quality, and support experience. We also truly appreciate your patience regarding the shipping delay and your trust in choosing ANNKE for the extended warranty coverage. Have a wonderful day!
Hi Binunalinakshan,thank you so much for your long-term trust and support! 😊 We’re truly honoured to hear that both our products and customer service have continued to meet your expectations over the years. Your recommendation means a lot to us, and we’re grateful to have customers like you. Wishing you a wonderful day!
Hi Alex, thank you so much for your kind feedback and recommendation! 😊 We’re delighted to hear you’re satisfied with both our products and support service. We also truly appreciate your understanding regarding the occasional delay caused by time zone differences. Wishing you a wonderful day!
G
Gary Haynes英国 · 写过 17 条评价 · 体验于 2026-06-01 ·
★★★★★
对…的请求做出了极好的回应
对支持请求的响应非常好,问题已通过软件更新远程解决。 良好的持续沟通。
ANNKE 回复2026-06-05
Hi Gary, thank you so much for the excellent feedback! Providing smooth and efficient support is exactly what we aim for. Thank you for choosing ANNKE!
Hi Andrian, thank you so much for the wonderful feedback! Knowing your home is safely under surveillance gives us great peace of mind too. Have a wonderful and worry-free vacation, and thank you for choosing ANNKE!
J
Juan Jimenez美国 · 写过 1 条评价 · 体验于 2026-05-26 ·
★★★★★
良好的服务和支持
良好的服务和支持,谢谢您对我的帮助
ANNKE 回复2026-06-01
Hi Juan, thank you so much for your kind words! We are thrilled to hear that you are happy with our service and support, and it was truly our pleasure to help you. If you ever need anything else in the future, please don't hesitate to reach out. Thank you for choosing ANNKE!
Hi Mustang,thank you so much for your kind feedback! 😊 We’re glad to hear Kyle could clearly guide you through the password recovery process and help you regain access to your DVR system smoothly. Your appreciation means a lot to us—have a wonderful day!
Hi Justin,thank you for sharing your experience! 😊 We’re glad Todd could provide clear guidance and patiently assist you despite the time zone differences. It’s great to hear your device was successfully reset and added to your account. Have a great day!
J
Jim Olvera美国 · 写过 1 条评价 · 体验于 2026-05-21 ·
★★★★★
和安克在一起我再高兴不过了……
Annke 的支持让我非常高兴。他们很关心我遇到的问题并确保我的相机运行正常。他们做得很好。
ANNKE 回复2026-05-22
Hi Jim, thank you so much for the great feedback! We are thrilled to hear that our support team did a fantastic job, showed true concern for your issue, and made sure your camera was running correctly. Knowing you are happy with our service means everything to us. Thank you for choosing ANNKE!
Hi Kwabena ,thank you so much for your kind feedback! 😊 We’re delighted to hear both of your CCTV systems have been working reliably and that our support team could assist you with technical advice. We’ll be sure to pass your thanks on to Megean. Have a wonderful day!
Hi Mark,thank you so much for your kind feedback! 😊 We’re glad our team could quickly assist with the damaged wire and arrange a replacement for you. Your recommendation truly means a lot to us—have a wonderful day!
R
Randy美国 · 写过 3 条评价 · 体验于 2026-05-20 ·
★★★★★
需要有关设置和密码的帮助...
需要设置和密码重置方面的帮助。 安科客户服务很容易联系,并快速响应帮助和解决方案。
ANNKE 回复2026-05-22
Hi Randy, thank you so much for the feedback! We are glad to hear that our customer service was easy to reach and that they responded quickly to help you with your setup and password reset. Providing fast and reliable solutions is exactly what we aim for. Thank you for choosing ANNKE!
Hi Clifford, thank you so much for recommending ANNKE to your clients! Knowing that this experience made you an even bigger fan means the world to us, and we look forward to continuing to support you and your clients for a long time to come!
Hi Nancy, thank you so much for sharing your experience! Even with the time differences, we are so pleased you felt completely supported and cared for by our polite representatives throughout the process. Thank you for your patience and for choosing ANNKE!
M
Mario LoikasekAT · 写过 2 条评价 · 体验于 2026-05-20 ·
★★★★★
简单的支持给我留下了深刻的印象。
他们的帮助意愿和简单的支持给我留下了深刻的印象。非常感谢。
ANNKE 回复2026-05-21
Hi Mario, thank you so much for your kind words! We are thrilled to hear that you were impressed by our team's willingness to help and that you found our support uncomplicated. Making things easy and stress-free for you is exactly what we aim for. Thank you for choosing us, and please feel free to reach out anytime if you need anything else!
Hi Gerald, thank you so much for sharing your experience! We are thrilled to hear that our support team was able to help you reset your password in just a few minutes, and that the technician's outstanding patience and knowledge made the process so smooth. We will certainly pass your kind words along to her, and we truly appreciate your wonderful feedback!
Hi Jane, thank you so much for this incredible review! We are thrilled that Laura and our team could work directly with your CCTV shop to get everything sorted out. It's a huge compliment that a perfectionist like Mike called this the best system he’s seen, and we're glad it completely blows your old system away! We also really appreciate your feedback about adding more physical channel buttons to the NVR and have shared this with our product team. Thank you for sticking it out with us and for your life-long support. Good luck with mounting the cameras, and we're always here if you need us!
D
David Elliott英国 · 写过 1 条评价 · 体验于 2026-05-18 ·
★★★★★
解决了我的问题一流的服务
ANNKE 回复2026-05-20
Hi David, thank you so much for the feedback! Providing efficient and high-quality support is always our top priority. Please don't hesitate to reach out again if you ever need any further assistance!
Hi Nicola, thank you so much for being a loyal customer over the past 6 years! Knowing that we've been able to give you a great experience over the years means a lot to our team. Thank you for your continued support and for taking the time to share your excellent feedback! We are always here whenever you need us.
Hi Steve, thank you so much for the wonderful review and for being a loyal ANNKE customer over the past 3 years! We are thrilled to hear that your NVR has been performing so well for your needs. We are also incredibly proud that our support team was able to provide the patient, thorough guidance needed to get your new camera's motion recording working perfectly. Delivering exceptional service is always our goal, and your kind words mean the world to our team. Thank you for your support and high praise!