Ashworth Group（www.ashworth-group.co.uk）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 61 条用户评价，属于家庭服务分类，口碑优秀。好评高度一致，93% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
Jae 和他的团队为我提供的服务是首屈一指的。我需要建议、支持和迅速采取行动，阿什沃斯毫不犹豫地提供了这些。我毫不犹豫地强烈推荐 Jae 和他的团队。
Hi Michelle, Thank you for your wonderful review. We are very pleased that everything went well at your property when we were doing the electrical cabling for your new cooker. We look forward to working with you again. Team Ashworth
与老板交谈后，他向我保证 Ashworth 是站在人民一边，而不仅仅是另一家为钱而担忧的公司。 他甚至主动提出在需要时提供指导，所以我对他们感到非常满意。此外，考虑到房地产中介给我们带来的困难。值得推荐的公司
Dear Annd, Your review means a great deal to us. Thank you. Our primary aim in this business is to help our clients. It has and always will be our ethos that customer service comes first. Please come back to us if you require any further assistance. We are hoping that your deposit return process goes smoothly and without any stress to you. Team Ashworth
马特非常高效且乐于助人。 烤箱很快就装好了，马特在离开前确保一切正常。 马特非常友好，我肯定会再次使用 Mashworth 服务。
很棒的公司 - Jay、Michele 和团队都很棒。 我不会去其他任何地方。
Thank you for your glowing review.
Jaw Gadar 提供的优质服务 与 Jae 一起工作真是太棒了，他是一位非常负责任、专业且反应敏捷的人才。
Thank you for your lovely review. Thank you for your continued business, we hope to continue our working relationship in providing you with EPC and EICR reports. Team Ashworth
不幸的是，我在 Ashworth Group 的租期结束清洁方面的经历非常糟糕。 1. 清洁工作不够充分，他们不得不返回公寓进行第二轮（值得赞扬的是，他们确实在要求时返回了）； 2. 他们损坏了公寓里的大理石，我多次解释说这是极其敏感的； 3. 他们不对损坏承担责任，并提供了多个相互矛盾的理由来解释为什么他们不承担责任。 我可以稍微原谅（1）糟糕的清洁；我什至可以在某种程度上原谅（2）大理石的损坏，因为它是非常困难的大理石（这就是为什么我告诉他们要小心）。 但我对（3）那些试图侮辱我智力的人感到非常反感，他们以各种各样的理由来侮辱我的智力，而他们显然对此负有责任，但他们却无法对此负责。 他们给出的缺乏责任的理由包括： (i) 别人做到了（记录显示其他人不可能做到） (ii) 损坏只是由于清洁而“显露出来”（荒谬，因为大理石前一天已抛光） (iii) 他们离开时状态完美，如他们发送给我的图像所示（他们发送了“之前”的图像和不相关的图像）。 (iv) 他们使用的产品不可能损坏大理石（不是真的——这是非常敏感的灰色大理石）。 对 Ashworth 集团造成的损害感到非常失望和不安，而且没有礼貌地接受它，甚至提供退款。
Dear Stephanie, We are extremely saddened to read your review. As you can see, we are not accustomed to negative reviews. Our services on all departments are of extremely high standards and are monitored on a continuous basis for high quality control. Unfortunately for us, you have continued to degrade our service and company on this and other review platforms even though we have made all efforts to assist you and explain our side, which you have failed to mention in your review. As you have stated, there were some small omissions that were found from the check out post clean which we immediately returned to rectify. This is our standard practice as we offer a full guarantee on our services. We left the property in a full professional condition and you and your agent signed the job off and were extremely happy. As for the tiles, i would like to clarify that we have provided you with full proof by sending you before and after pictures from the clean clearly showing the tiles being in a clean condition when we left. Furthermore, we have had dozens of email exchanges between us discussing this matter in length. I will add that it is not possible for our cleaning products to cause staining as you have explained. warm water and eco friendly soap used with a soft sponge could not have caused such issues. again, all this was explained to you in detail. To then receive such a negative review from you, and to continue receiving the same copied and pasted review on other platforms is upsetting for us to say the least. We do not know what more to say in this case other than please contact me direct at my office so we can readdress the previous conversations. Jae Gadar Director
最近使用 Ashworth Group 进行库存和 EPC 检查 他们非常乐于助人，因为必须在最后一刻重新安排访问，而且已经到了最后期限 杰解决了这个问题 所有参加的工作人员都专业且友好
多年来一直使用 Ashworth 进行库存，我一直发现他们非常友好和有礼貌。 他们的报告的详细程度是无可挑剔的。 强烈推荐！
Thank you for you glowing review Jenny. we are very grateful for your kind words. Team Ashworth
合作愉快 - 通过电子邮件和电话回复并提供友好的客户服务。价格非常合理，服务标准很高。有一点混乱（我的错），他们非常乐于助人。 作为房东，我将使用它们来进行所有库存服务。
Thank you for your lovely Mr Thawley. We look forward to working with you with your next property. All the very best Ashworth Group
多年来，我们一直在使用 Ashworth Group 的库存服务。与其他公司相比，他们的报告更加详细、更加准确，并且很少需要更新更多信息。知道我们在入住和退房时拥有有关公寓状况的适当文件和照片，这让我们真正安心。我们也期待将来尝试他们的清洁服务。
Thank you for your review. We love working with you all too. Looking forward to a prosperous working relationship. Team Ashworth
专业清洁，公寓很脏。 我的房地产经纪人基顿指示阿斯沃斯清洁我的房产。这是迄今为止我见过的最糟糕的专业清洁。浴室里满是水垢。公寓在清洁后几天内就被使用了脏布，空置的马桶座圈上长出了厚厚的黑色霉菌。厨房的踢脚板上还嵌着食物。地板上留有头发，没有用吸尘器正确吸走，而且它们没有碰到阳台。 我确实通过电子邮件向总经理投诉，他拒绝对糟糕的服务承担任何责任，并表示因为专业清洁工作是在我进入酒店前两周进行的，所以这不是他们的责任。 这是无稽之谈，因为钥匙在房地产经纪人那里，没有人有权进入该房产。然后他继续说霉菌是因为我的公寓潮湿。这会告诉您需要了解的有关该公司的一切。 我希望我能够加载阿什沃思认为是专业清洁的照片。我相信，由于该房产已出租，他们认为不会进行检查。我不得不说我对这种情况感到震惊并花了几个小时做他们的工作。 我再也不会允许我的租户在这家公司上浪费钱了。
Dear Ms Beaumont, We are very sorry to read your review. This is certainly not something that we are accustomed to getting from our clients. Unfortunately, I feel differently to your points. I would just like to clarify a few points which I feel may shed some light to the situation at hand; We cleaned the property 14 days prior to your communication to your agent, Keatons. A lot can happen in a property during this length time. We have a full guarantee on all our services within 48 hours. Unfortunately, we were informed of your concerns 14 days after the job was completed. We have the post clean photos that show the property to be clean, especially the areas you specifically mentioned being the bathroom wall and toilet seat. We have shown that we have left the property in an exceptionally clean condition. These photos have been shared with your agent who I presume has then shared with you? What has happened since in the 14 days should not be put to our responsibility. It is not that I have refused to take responsibility, I have merely shown Keatons the proof of how we left your property after the clean. I felt that two concerns you had which were specific to two points in the bathroom only, and not related to any other sections of the property, are non cleaning related and certainly not related to using dirty cloths. From your review I see that you have photos that show areas unclean that you have been unable to share. As I also have photos to show how we left the property, I feel it would be beneficial for us to share them between each other. We can then discuss what has and hasn't happened from that point. I invite you to call me so we can look into this together. Please do feel free to call me directly on 0208 989 0545 or email [email protected] I assure you I will devote my time to this so that we can resolve this matter for you. Jae Gadar MD - Ashworth Group
我的房产被前房客留下，并由 Ashworth Group 进行了专业清洁，我只能说，承担这次大规模清洁工作的团队给我留下了深刻的印象。 他们完成工作后我不认识这个地方了；老实说，我认为我必须更换烤箱，因为它被严重染色，并且看不出他们有办法让它恢复生机。 我惊喜地发现烤箱完美无缺，看起来几乎像新的一样。 我的镀铬、淋浴、浴缸等也一样。所有东西都按照高标准清洁，进行高抛光，所有水垢都被去除。 确实很棒的工作
Dear William, Thank you for your glowing review. It brings great joy to us all knowing our clients feel so positively about our services. We look forward to many more years of great business together. All the very best Ashworth social team
认识 Jay 多年，在那段时间里还没有遇到过更高效、更专业的公司，他们的库存远远超过我遇到的任何公司。这是一份专业的文件，经过精心制作。我有第二天的库存和第二天的周转。精简高效的服务，始终面带微笑！
Thank you for a great review. Here at Ashworth Group we pride ourselves on return business and building relationships with our clients. Indeed, we have known each other for over 16 years now. We hope we can continue our wonderful working relationship for many years to come. Jae Gadar
Ashworth Group 的住宅清洁服务非常出色。他们的员工专业、细心、友善。他们的工作更令人印象深刻。谢谢阿什沃斯集团！
Thank you for your great review!
优质的服务。非常非常全面的库存和入住报告！我的房产将继续使用 Ashworth 集团。强烈推荐，工作人员非常有礼貌和礼貌！ A++
Thank you for your great review!
我最近使用了这些人的库存服务，非常棒。这很容易，而且他们非常乐于助人。我很高兴我使用了这些人并且肯定会推荐他们x
Thank you for your great review!
我以为这是一家诚实正确的公司，但我错了。 它们对房东来说可能是件好事，但对租户来说绝对不是，就像在我的例子中，他们与房东（中介机构、前任租户和邻居都认为房东“疯狂”）合作修改库存结账报告，特别是当他们的员工在清洁过程中损坏了物品时，我们作为租户必须自己全额支付费用。 我对他们的工作非常不满意，主要是因为我们既是他们的客户，又是房东，没有受到诚实的对待。 他们知道谎言正在发生，但拒绝看到它们，因为房东最终将成为他们的客户，时间比我更长。而且还要付更多的钱！ 他们不值得我们使用它们进行最后的专业清洁。我很沮丧，所以决定去争取。 使用同一家公司进行库存检查和最终清洁时，请注意巨大的利益冲突！ 我很高兴向任何感兴趣的人提供详细信息，因为与我从他们那里听到的不同，我报告的内容没有任何谎言！
Dear Elena, We are extremely concerned to read your review. Certainly not something we are used to reading about us! We respect your views, and understand your concerns. Please rest assured that we run our company in an extremely respectful and honourable manner. We are known in the industry to be very honest and dependable. We do not allow either party whether it be landlord, tenant or agent to sway our reports. We are very strict to this rule, which is what makes what we do unbiased. I am sorry to read that something may have broken at the property during our service. I am confused that we were not made aware of this by anyone before. It seems that there may some kind of misunderstanding as we are only now being made aware of any concerns. I ask that you kindly get in touch with us so we can discuss your concerns together and possibly shed some light to the situation. We would also like to know the property that this relates to so we can review the case in detail for you. Please email us at [email protected] Thank you, Ashworth client services.
很棒的公司，我一直在使用 Ashworth 的服务，他们总是提供 5 星级的服务。 米歇尔（Michelle）、凯里（Kerri）和丹妮尔（Danielle）一直乐于助人，提供优质服务，并且总是超越自我。
thank you for your wonderful review!
我是伦敦私人住宅房东。 自 2012 年以来，我一直使用 Ashworth Group 来办理存货/结账库存和 EPC 业务。我一直发现 Ashworth Group 在所有部门都非常出色。他们总是在 24 小时内回复我的电子邮件，并且非常友善和体贴地与租户安排所有库存的方便日期/时间。这尤其令人印象深刻，因为我们的房产是 6 间卧室的大型房屋 = 所有房间都需要进入，并且必须与所有 6 个租户进行安排。 Ashworth Group 的库存非常详细和精确。在比较结账库存与签入库存时，布局非常清晰，易于交叉检查和参考。 EPC 和费用也是如此。 发票也很清晰，没有隐藏的额外费用或费用，并且在完成任何工作后都会立即通过电子邮件再次发送。 Ashworth集团是一家彻底专业的优秀公司。过去 7 年我很享受与他们合作，并期待在未来的许多年里与他们合作。
Thank you so much for your kind review. It is lovely to read such a glowing review. I'm pleased that we have been able to work with you for so many years….many more to come! All the very best Ashworth Team
更新：感谢 Jae 就这一事件达成了对我们双方都有效的解决方案。真的很高兴能解决这个问题，并且将来会使用 Ashworth Group。 我曾使用过 Ashworth Group 几次，对他们的服务非常满意。 然而，在最近的一次事件中，浴室受到了一些损坏。 事故发生了，我以为 Ashworth Group 会公平地处理它。 相反，清洁工声称我不允许他们在我的公寓前后拍照。他们从来没有问过。由于没有照片，该公司表示没有证据表明他们造成了损坏。我有一张浴室安装工开出的 160 英镑的发票，他必须回来修理造成的损坏。浴室是四月份才安装的。
Dear Downsizer in Wanstead, We are very sorry to read your review. We have done business with you on many occasions over the years and have always had a pleasant relationship. I believe we have explained, in detail, how the fault you have raised was not something that could have been caused by our cleaners. However, we have been unsuccessful in settling this matter. We would like to discuss this with you so that we can hopefully assist you in settling this matter amicably. May i ask for you to call us on 0208 989 0545. Kind regards, Complaints team - Ashworth Group
共 61 条符合条件的评价