Au Pair in America

The safety and wellbeing of our au pairs is always a priority for us and we're sorry that you feel this was not the case in your own experience. I note from our records that, despite some difficulties during your two matches, several members of our team were in regular contact with you throughout to try and support you through these challenging times. We hope you are able to retain and apply the positive lessons and memories you gained whilst an au pair and we wish you all the best for the future.

It's so great that you were on the program for so long! We're so glad we could help you improve your English language and personal growth. Thanks for sharing!

It's so great to hear that the program opened up opportunities for you when you returned home and has impacted your life in such a positive way! Thanks for sharing.

Thank you for writing this review. Our most important priority is the health, safety and well-being of our au pairs, our host families and their children. And our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support at any time. We pride ourselves on our rigorous screening process which is designed to protect everyone’s interests and ensure our au pairs have the best possible experience on our program. Sometimes more information comes to light once an au pair arrives in the US and, in these cases, our aim is to work closely with the au pair to determine the best solution. We’re sorry you feel that the program did not work out for you as you would have hoped and we wish you all the very best for the future.

We're so pleased that we were able to give you an enriching experience in the USA and the opportunity to make connections. Thanks for sharing!

It's great to hear that you had a positive experience in the USA, and that you're still in touch with your host family even now! We're so sorry that you found your first CC unhelpful. From our system, I can't see any references to issues with your CC in DC. If there is anything you would like to discuss further, please e-mail us on [email protected] and we'd be happy to chat further about this.

We're glad we could support you through a tough situation, and that we could get you to the USA smoothly!

We love to hear about successful matches! We're happy that you enjoyed your time with your Host Family.

We're so pleased that the program helped your English language skills and allowed you to network! Thanks for sharing.

Hi Raquel, we're so pleased that you had a successful program experience! Thanks for sharing.

We're sorry to hear you feel this way about your LCC. The majority of our LCC's receive amazing feedback about how they support the au pairs in their cluster. And many of our LCC's are former au pairs and/or host mothers themselves - so have first hand understanding of the program and the challenges our au pairs sometimes face. Their priority is to ensure the safety and wellbeing of all of our participants. I note you had contact with more than one of our LCC's and hope that, overall, you were able benefit from some valuable and positive experiences during your time on our program.

We're sorry you feel you were not supported adequately during your time on the program with us. I see from our records that you had regular contact with your LCC throughout those two years. Plus our emergency telephone number is available 24/7 should au pairs require special or urgent assistance. The US Department of State determines the weekly stipend to be paid to au pairs. Plus host families and au pairs can agree on a higher weekly payment. Again, I can see no mention in your records that you were not being paid appropriately by your host family. It's disappointing to hear that you did not feel you fully experienced the cultural exchange benefits of the au pair program. But hopefully your two years in the US provided you with some lasting learnings and benefits which will help you in later life. Thank you for sharing this review.

We're so glad that we could give you such a successful Host Family match! Thanks for sharing!

Hello, we're so pleased that we could provide you with professionalism and help during your program experience. That's great to hear!

Thank you for posting this review. Although your comment re LCC's is a little unclear. I see from our system that you spent 2 years in the US on our program. But can't see any references to you having issues with your LCC's during that time. If there is anything you would like to discuss further, please e-mail us on [email protected] and we'd be happy to chat.

Thank you for your feedback and we're so happy you enjoyed the opportunity to travel and learn English whilst participating as an au pair on our program.

We're delighted to hear that you found our team so helpful and the application process so simple. And that you loved your experience on our program!

We're sorry you feel this way about the program rules. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. And au pairs may not work more than 45 hours a week. The most important priority for us is the health, safety and well-being of our participants and our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support or resources at any time during their program.

We're happy that you had a successful Au Pair in America experience!

We're so glad we could provide you with a sense of safety and support! Thanks for the review.