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AutelStore.co.uk

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233 条评价

4.5233 条评价
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关于 AutelStore.co.uk

数据更新
网站
www.autelstore.co.uk
分类
车辆与交通
所在地
中国
状态
待认证
近 12 个月
80 条评价
差评回复率
23%（7/31 条）
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+86-13429866263[email protected]www.autelstore.co.uk

商家自述

AutelStore.co.uk provides you original Autel Tools with online update including comprehensive diagnostic systems MaxiSys series (such as Autel Ultra, Maxisys Elite II PRO, MS906 PRO, MS908S PRO II, Ultra EV) and MaxiCom series (Such as Autel Ultra Lite, Autel MK908 PRO II, MK908 II, MK808s/ MK808Z, MK808Z-BT/ MK808BT PRO, MK808Z-TS/MK808S-TS, etc), as well as Autel IMMO Tools (Such as Autel IM508S, IM608 II, IM608 Pro II, XP400 Pro, etc). Also the new Autel 900 Series tablet (Such as Autel MK900, Autel MK900-BT/MK900BT, Autel MK900TS,Autel MP900/ MP900E, Autel MP900BT/ MP900-BT, Autel MP900TS,etc). AutelStore also provides innovative solutions for other specialized vehicle diagnosis, such as the TPMS Tools

以上内容由商家自行提供，未经平台核实。

AutelStore.co.uk靠谱吗？

AutelStore.co.uk（www.autelstore.co.uk）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 233 条用户评价，属于车辆与交通分类，口碑优秀。87% 的评价为 4 星及以上，12% 为 1 星；商家回复了 23% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient service, noting that software renewals, subscriptions, and purchases are completed smoothly within short timeframes with zero hassle. Consumers also deeply appreciate the friendly staff members and direct communication channels like WhatsApp that provide continuous guidance throughout the entire activation process. Some reviewers were not happy with product specifications, reporting frustrating situations where expensive diagnostic devices unexpectedly became completely unusable after standard updates. A few customers additionally mentioned experiencing poor customer support interactions, receiving unhelpful responses and rude communication when trying to resolve technical problems.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

e
elliott.perkins英国 · 写过 2 条评价 · 体验于 2023-04-20 ·

Item either faulty or miss-advertised but getting refund was difficult

Purchased AL619 diagnostic tool which according to the website should work with Mercedes. Despite Sprinter van being on the tool set-up menu, the tool would not read the ABS fault codes. I emailed Autelstore but they wouldn't confirm if the scanner was faulty and that my Sprinter van should definitely be compatible. I asked the specific question multiple times but they would not respond so I was forced to send the tool back and ask for a refund. They withheld 10% of the £79 purchase price for "restocking" and would not cover the return postage costs. I managed to get Paypal to sort out the withheld 10% but I am still down on the postage costs and don't know whether the item was faulty or just didn't cover my Sprinter van despite being advertised as such. i still need a tool to read the fault codes but I wouldn't buy from these people again. After the withheld 10% was refunded I received an odd email from their customer service saying "I do really be shame on you Never buy from us, I will set your details in our blacklist".

T
Terry英国 · 写过 17 条评价 · 体验于 2023-04-01 ·

Superb seller, Very fast delivery in UK and the MK808 is a absolute bargain!

Great service, Great product and great value. 1. Firstly, I am a genuine UK buyer and this is a genuine review of my experience, to hopefully inspire confidence in anyone worried about ordering from the Autelstore.co.uk. 2. I ordered my MK808 scan tool at 10pm Saturday evening, and it was delivered to me at 10am Tuesday morning, so VERY fast shipping especially taking into account it was ordered at the weekend. 3. I received order confirmation detail emails within minutes of placing the order, and they have very good contact information and "Chat" function on the website. 4. Items which are clearly marked as "Shipped from the UK" are shipped free of charge from the UK and no other fees or duties are payable. 5. This is a legitimate business/website and in no way a scam. Yes, Autelstore.co.uk is a China based business, which is made quite clear if you read the information provided. They do not try to hide this fact, and the conditions of sale and return are transparent. Buyers, giving negative reviews for the items being "grey" imports, or not compatible with UK vehicles are not fair. The scanners are genuine Autel manufactured scanners and have the same software and functionality regardless where the are purchased from. (NOTE: No scanner regardless cost, manufacturer or origin, will ever cover every vehicle make/model and/or every function. Check before you buy! 6. I registered and activated my MK808 on the manufacturers website "pro.autel.com", without any issues, and the scanner connects and receives updates by WIFI directly on the device. 7. From my experience....Its 5 stars. 8. It is up to the individual to make an informed decision on where to buy from. I paid nearly 50% less buying form this supplier (I paid just £315). The same/equivalent 808 model from the authorised UK distributor (Karnetic) Autel.UK will cost £495+VAT = £594). Hopefully this review will help others in deciding to buy from this seller, and have confidence that they will receive a genuine device, with fast deliver from within the UK. However, If you want UK based warranty and support you will pay double the price from the authorised UK dealer, its that simple. I was fully aware of the terms of sale and more than happy with the product, service and 50% saving from Autelstore.co.uk. The MK808 is a superb scanner at a bargain price. The MK808 is a huge improvement in capabilities (over my SnapOn scanner), and the new 2023 version has android 11 operating system, and now includes 38 service functions, Hot tests and bi-directional active testing. I have already diagnosed a cracked tone wheel on my wife's 2016 Hyundai Tucson with the live data graphing/recording function of the 4 wheel speed sensors, saving me a lot of time/money. Almost paid for itself on its first use. PS.I am a (retired early) automotive engineer with 40+ years experience in diagnostic techniques, and the MK808 is an absolute bargain for home/small workshop use. Just get one, you won't be disappointed!

A
Adam英国 · 写过 14 条评价 · 体验于 2023-02-23 ·

Gray imports no warranty or uk support…

Gray imports possibly fake cloned devices as they dont do nearly half the functions service hot funcions advertised no warranty or uk support and they will never refund in full if its not as described or faulty very rude and offensive customer services refuse to issue any refund or return label avoid the temptation of a cheap scan tool its a scam!

g
gvidutis英国 · 写过 2 条评价 · 体验于 2022-11-25 ·

Stay away from this company!!!

I bought Autel maxi ap200 recently. The description on their website says this device works with a BMW car but when I received it I found out that the scanner not working with my BMW g31. Contacted the seller they asked for some proof, then sent all the evidence of that and they agreed that this item is not working as it should. When I asked for a refund of my money back they refused to cover return postage. Be aware of this seller they send you not working item and asking to return it at your expense AVOID at all costs!!!

J
John Howard英国 · 写过 4 条评价 · 体验于 2023-01-18 ·

BE WARNED MK808BT

BE WARNED These are grey imports there is absolutely no backup when something goes wrong. Email replies getting increasingly aggressive. Suspect also from my experience that they aren't fully compatible with UK models There seems to only be a few Autel models that are available legitimately in the UK and the MK808 isn't one of them

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