I bought a camera and while it was…
I bought a camera and while it was described as waterproof it actually was not. After three months it stopped operating suddenly after a light rain. Your store did not take the responsibility to replace it due to misleading the customer. You can not sell any item in the store - website and not take any responsibility for the products given to you by any company you work with.
Dear ΣΠΥΡΟΣ ΟΙΚΟΝΟΜΟΥ, Thank you for taking the time to leave your comment. According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We have always insisted on providing customers with high-quality services if you are not satisfied with the solution. Sincerely hope that you can contact us at [email protected]. After we see it, we will reply in time within 24H, hope you understand. Best regards, Banggood Team