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Beach Camera

103 条评价

4.8103 条评价
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关于 Beach Camera

数据更新
网站
www.beachcamera.com
分类
电子与科技
所在地
United States
状态
待认证
近 12 个月
102 条评价
差评回复率
20%(1/5 条)
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Beach Camera靠谱吗?

Beach Camera(www.beachcamera.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 20% 的差评;近 12 个月新增 102 条。数据最后更新于 2026-08-10。

用户怎么说

J
Jeremy Berant · 写过 1 条评价 · 体验于 2025-12-10 ·

我们原来的订单没有以最好的质量到达

我们的原始订单到达时状态不佳,运输箱和显示器已损坏。 Rizalyn 和 Lariza 都迅速采取行动并帮助解决了问题……也正好赶上假期,因为我们全家人和朋友都过来了。我们的家人向您的家人表示衷心的感谢。我们的 49 英寸三星已经处于 <3 阶段。具有讽刺意味的是,一家人一开始观看的是黑白游戏(《卡萨布兰卡》),然后切换到《CoD》、《火箭联盟》和其他设置为最大显示设置的游戏。 4k 画质和 1 毫秒响应时间并没有让人失望。谢谢大家及时的支持!!!!

Beach Camera 回复2026-01-13

Hello Jeremy, Thank you so much for sharing this wonderful feedback! While we’re sorry the original order didn’t arrive in perfect condition, we’re thrilled to hear that Rizalyn and Lariza were able to step in quickly and help resolve everything just in time for the holidays. Knowing your family and friends were able to enjoy the new 49" Samsung together truly means a lot to us. From a classic like Casablanca to high-performance gaming, we’re glad the display quality and response time lived up to expectations! Thank you for your kind words and for trusting Beach Camera—we’re honored to be part of your holiday memories and look forward to serving you again.

D
Dirk French · 写过 1 条评价 · 体验于 2025-12-25 ·

很棒的客户服务。 谢谢瑞萨琳。

Rizalyn 很好地帮助解决了一个小问题。

Beach Camera 回复2026-01-13

Hi Dirk, Thank you for your kind review! We’re glad to hear that Rizalyn was able to assist you and quickly resolve the issue. We truly appreciate your feedback and thank you for choosing Beach Camera.

R
Roy C. · 写过 2 条评价 · 体验于 2025-12-25 ·

尽管出现了并发症……

尽管该订单存在一些复杂情况,但 Rizalyn 非常高效且专业地与我合作,解决了我的疑虑。 我对解决我的疑虑的方式感到满意。

Beach Camera 回复2026-01-13

Hello Roy, Thank you for sharing your experience with us. While we’re sorry to hear there were complications with your order, we’re glad Rizalyn was able to assist you efficiently and professionally and that you’re satisfied with the resolution. We truly appreciate your understanding and your feedback. Thank you for choosing Beach Camera!

C
C.Ho · 写过 1 条评价 · 体验于 2025-12-25 ·

非常友好和快速的沟通

非常友好和快速的沟通。 提供了使事情正确的选项。

Beach Camera 回复2026-01-13

Hello, Thank you for your feedback! We’re glad to hear you experienced friendly and fast communication and that our team was able to provide options to make things right. We truly appreciate your business and the opportunity to assist you.

S
SK · 写过 1 条评价 · 体验于 2025-12-25 ·

海滩相机五颗星

海滩相机五颗星!我联系了我的订单降价,Rizalyn 立即处理了。如今很难得到如此优质的服务。我一定会再次在这里购物!

Beach Camera 回复2026-01-13

Hello, Thank you so much for the five-star review! We’re thrilled to hear that Rizalyn was able to assist you quickly with the price adjustment and provide such a great service experience. Your kind words truly mean a lot to us, and we’re grateful for your trust. We look forward to serving you again soon!

m
maurocastagno · 写过 2 条评价 · 体验于 2025-12-26 ·

马里兹!

马里斯绝对很棒。

Beach Camera 回复2026-01-13

Hello, Thank you for your feedback! We’re glad to hear Mariz provided great service and truly appreciate you taking the time to share your experience.

A
Anthony Vinson · 写过 3 条评价 · 体验于 2025-12-25 ·

我与马里兹的通信是……

我与 MARIZ 的通信是一次很棒的经历。非常细心和及时。我所有的担忧都得到了解决,并且我得到了我所要求的一切。优秀的客户服务。非常感谢玛丽兹,让我们的假期愿望成真

Beach Camera 回复2026-01-13

Hi Anthony, Thank you so much for your wonderful feedback! We’re thrilled to hear that your correspondence with Mariz was such a positive experience and that she was attentive, timely, and able to address all of your concerns. Making our customers’ holiday wishes come true is exactly what we strive for, and your kind words truly mean a lot to us. Thank you for choosing Beach Camera, and we wish you a happy holiday season!

A
ANTHONY MANCUSO · 写过 2 条评价 · 体验于 2025-12-25 ·

美女..

贝尔……非常专业,解决了我的问题,非常感谢,我很感激。

Beach Camera 回复2026-01-13

Hello Anthony, Thank you for your kind words! We’re glad to hear that Belle was very professional and able to resolve your issue. Your appreciation means a lot to us—thank you for choosing Beach Camera!

T
Tom · 写过 1 条评价 · 体验于 2025-12-25 ·

良好的客户服务

百丽的客户服务非常好。 谢谢大家, 汤姆

Beach Camera 回复2026-01-13

Hello, Thank you for your kind feedback, Tom! We’re glad to hear Belle provided you with very good customer service. We truly appreciate your support and thank you for choosing Beach Camera.

K
Kenneth Lorenzo · 写过 1 条评价 · 体验于 2025-12-22 ·

马里斯很棒

马里斯太棒了!她能够及时处理并解决我的问题。

Beach Camera 回复2026-01-13

Hello Kenneth, Thank you for your feedback! We’re happy to hear that Mariz was able to address and resolve your issue in a timely manner. We truly appreciate your kind words and thank you for choosing Beach Camera.

G
Glen · 写过 1 条评价 · 体验于 2025-12-17 ·

我的订单遇到了价格问题,但是……

我的订单遇到了价格问题,但 Beach Camera 的 Yanill 和 Rizalyn 很快为我解决了这个问题。以合理的价格获得优质的产品很重要,但从公司获得优质的客户服务才是促使我一次又一次从该公司购买产品的原因。谢谢 Rizalyn 和 Yanill!

Beach Camera 回复2026-01-13

Hello Glen, Thank you for taking the time to share your experience! We’re glad Yanill and Rizalyn were able to quickly resolve the pricing issue and ensure you were taken care of. We agree that great customer service makes all the difference, and your kind words truly mean a lot to our team. Thank you for your continued trust in Beach Camera—we look forward to assisting you again in the future!

M
Meghan Be · 写过 1 条评价 · 体验于 2025-12-15 ·

碎片不见了,但马里斯把它整理好了……

碎片丢失了,但马里斯把它解决了

Beach Camera 回复2026-01-13

Hi Meghan, Thank you for your feedback. While we’re sorry to hear some pieces were missing, we’re glad Mariz was able to assist and resolve the issue for you. We appreciate your understanding and thank you for choosing Beach Camera.

J
Jon · 写过 1 条评价 · 体验于 2025-12-22 ·

当我收到第一次破裂的屏幕和替换屏幕时

当我收到第一台显示器时,它的盒子破裂了。我很快联系了客户服务部,Mariz 帮助我发送了退货标签,并很快给我送来了一台新显示器。

Beach Camera 回复2026-01-13

Hi Jon, Thank you for sharing your experience with us. While we’re very sorry to hear the monitor arrived damaged, we’re glad Mariz was able to assist you promptly by arranging the return and sending a replacement quickly. We truly appreciate your understanding and are glad we could make things right. Thank you for choosing Beach Camera!

C
Candice · 写过 1 条评价 · 体验于 2025-12-22 ·

客户服务很棒

客户服务很棒! 尽管我必须退回一件物品,但我从未受到过虐待。 我非常感谢 Rizalyn! 她回复很快,而且知识渊博! 即使是一年中的这个时候(圣诞节),她和整个保留团队都在努力! 谢谢女士们的帮助!继续保持惊人! 节日快乐 请, 坎迪斯

Beach Camera 回复2026-01-13

Hello Candice, Thank you so much for your kind and thoughtful message, Candice! We truly appreciate you taking the time to share your experience. While returns are never ideal, we’re glad to hear you felt supported throughout the process. Rizalyn and our retention team will be thrilled to know their quick responses and dedication—especially during the busy holiday season—made a positive difference for you. Thank you again for your kind words and holiday wishes. We’re grateful for your business and wish you a very happy holiday season as well!

N
NICHOLAS JONES · 写过 3 条评价 · 体验于 2025-12-21 ·

出色的客户服务和流畅的购买体验

从开始到结束,我从 Beach Camera 购买松下 OLED 的过程非常愉快。他们已经在电视上提供大量优惠,结账过程很简单,运输也很顺利,每一步的沟通都清晰。对于大件、高价值的物品,交付体验毫无压力,这一点我非常欣赏。 下订单后,我碰巧注意到另一家零售商以略低的价格列出了同一款电视。我联系 Beach Camera 主要是为了询问是否可以进行任何形式的价格匹配或调整,我充分理解定价和促销活动可能会很快发生变化。我收到的回复是及时、专业且真正有帮助的。 保留团队的 Rizalyn 竭尽全力为我提供帮助。她花时间回顾了我的担忧,清楚地解释了一切,让整个过程感觉轻松和公平。她没有给出预设的答复,而是实际上调查了情况并与我一起寻找解决方案。她提供的退款处理得很快,没有任何麻烦,这确实说明了 Beach Camera 对客户的重视程度。 如今,很少有人能感受到真正受到客户服务的照顾,尤其是在购买后,但 Rizalyn 让这种体验感觉个性化且无压力。这种程度的支持绝对赢得了我的信任和未来的业务。 考虑到具有竞争力的价格、顺利的交货和出色的客户服务,我会毫不犹豫地再次使用 Beach Camera 购物。强烈推荐,特别是如果您有机会与 Rizalyn 合作。

Beach Camera 回复2026-01-13

Hello Nicholas, Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that your entire experience—from pricing and checkout to delivery—was smooth and stress-free, especially for such a high-value purchase. We truly appreciate your understanding regarding pricing changes, and we’re glad Rizalyn was able to assist you in a prompt, fair, and personalized way. Your kind words about her dedication, clear communication, and willingness to go above and beyond mean a great deal to us and will certainly be shared with her and our team. Providing attentive, customer-focused support even after a purchase is something we take great pride in, and we’re grateful for the trust you’ve placed in Beach Camera. Thank you for your recommendation—we look forward to serving you again in the future!

m
marc “Mb” b · 写过 1 条评价 · 体验于 2025-12-19 ·

Rizalyn 非常有帮助

Beach Camera 回复2026-01-13

Hello, Thank you for the kind words! We’re happy to hear that Rizalyn was able to assist you, and we truly appreciate your business.

C
Carrie · 写过 10 条评价 · 体验于 2025-12-19 ·

5 星级客户服务

Rizalyn 非常乐于助人(给她 5 星),并且在我们收到不正确(类似)的物品后很快就做出了事情。这家公司的客户服务非常出色!

Beach Camera 回复2026-01-13

Hello Carrie, Thank you for your wonderful review! We’re glad Rizalyn was able to assist you quickly and make things right after the incorrect item was received. Your kind words about our exceptional customer service mean a lot to us, and we truly appreciate your support. Thank you for choosing Beach Camera—we look forward to serving you again!

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Nick Brown · 写过 2 条评价 · 体验于 2025-12-22 ·

Mariz 5 星级支持

Beach Camera 的 Mariz A. 在极其紧急的运输情况下提供了绝对出色的客户服务。我需要立即澄清对时间敏感的交货情况,Mariz 迅速做出回应,找到跟踪详细信息,并确认货物仍会在同一天到达。她还提供了更新的时间安排和清晰、详细的信息,这使我能够确保有人可以在她分享的新送货窗口上工作。她的反应能力、准确性和专业精神完全解决了原本可能非常紧张的情况。非常感谢马里斯的超越。这正是保持客户忠诚度的客户支持水平。

Beach Camera 回复2026-01-13

Hello Nick, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Mariz A. was able to provide such prompt, accurate, and professional support during a time-sensitive delivery situation. Helping our customers feel informed and at ease—especially in urgent moments—is exactly what we strive for, and it’s great to know Mariz went above and beyond to ensure everything stayed on track. Your kind words and loyalty truly mean a lot to us. Thank you for choosing Beach Camera!

E
Eldon Brasche · 写过 1 条评价 · 体验于 2025-12-20 ·

通过亚马逊购买的电视

我通过亚马逊购买了一台由 Beach Camera 销售的电视,然后它开始促销。 我要求亚马逊退还差价,但他们拒绝了,并说我可以退货并购买价格较低的电视。 我直接联系了 Beach Camera,Rizalyn 和 Lariza 对我非常热情,因为他们了解客户服务的价值,并提供了退款而无需退货。

Beach Camera 回复2026-01-13

Hi Eldon, Thank you for sharing your experience! We’re glad Rizalyn and Lariza were able to assist you and provide a solution that reflected our commitment to customer service. We always aim to make the process as easy and fair as possible, and we truly appreciate your kind words and your business. Thank you for choosing Beach Camera—we look forward to helping you again in the future!

G
Gary · 写过 1 条评价 · 体验于 2025-12-21 ·

贝尔对解决我的问题非常有帮助……

Belle 非常有帮助地解决了我的设备问题,让我们双方都满意。

Beach Camera 回复2026-01-13

Hello Gary, Thank you for your feedback! We’re glad to hear that Belle was able to assist you and resolve the issue to your satisfaction. We truly appreciate your kind words and thank you for choosing Beach Camera.