Scam company
Scam company. Bought through their amazon store with next day shipping paid in full. They sent it 5 day fedex and refused to refund or correct. Customer service a total nightmare.
About Beach Camera
Data updated- Website
- www.beachcamera.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 20% (1/5)
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Is Beach Camera legit?
Beach Camera (www.beachcamera.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
It was what was expected and arrived in…
It was what was expected and arrived in timely manner. Would do it again.
I love it!
I love it!! At first I was reluctant in getting a headphone with gestures and no buttons. Surprisingly it is very easy to use. Amazing item!!
They sent me a tv that was supposed to…
They sent me a tv that was supposed to be new for a return item which was poorly packaged without any marking of item being fragile or handle with care. I refused another package that I had to sign for before accepting and the next day the same package was delivered again without needing a signature. I don’t thrust this company after having these experiences.
I had a TV I ordered that was received…
I had a TV I ordered that was received shattered. Instead of returning it at my cost, they essentially just refunded the purchase and said to dispose of it. Saved me a TON of trouble and everyone was great through the experience. I was very upset when I found it was broken as it was a big purchase for me, so things ended the best they could have. Thank you.
Nikon D850 body arrived in time to photograph an important event!
I needed to replace my Nikon D850 camera body, hopefully before an upcoming event that I wanted to cover. I ordered the camera, it shipped promptly, and arrived a day early - in time for me to use it at my event the next day. Thank You!
Great product at a great price
Great product at a great price. I got a garmin vune 3s watch that was refurbished and it looks brand new. I ordered online a pickedup same day.
I had an issue with a damaged TV from…
I had an issue with a damaged TV from Amazon, as soon as the provider heard about it they were all over the situation trying to keep us as a customer. Couldn't ask for better service than that!! Highly recommend everyone get their amazing deals!
Delivery was fast
Delivery was fast, easy and secure. The coffee pot is wonderful. Been using it for several days now I heard people talk about the grinding part and as loud, but it’s the quietest one that we’ve had so take it as you will and remember it only lasts for a few seconds.
Happy with the purchase
Website described the product accurately and the freight shipping was fast.
Good follow-up after sales and customer…
Good follow-up after sales and customer support.
Beach Camera is the best merchant I had…
Beach Camera is the best merchant I had the pleasure of doing business with. Integrity, Responsibility and Genuine Customer Support is what they ate all about ! I strongly and highly recommend them to everyone ! They are the Best!!!
TV arrived damaged and no replacement yet
I ordered a TV originally on Jan 19, 2026 via Best Buy Marketplace and the seller was Beach Camera. My TV arrived severely damaged. I filed a complaint. I then complied with all of their requests for pictures etc. It has been over 30 days since that request to have a new TV sent and to pick up the broken TV. I have received no updates as of 3/9/26. Almost 2 months since my purchase and a month since informing Beach Camera that the TV arrived damaged.
Straight to the source
I went straight to Beach Camera rather than through Best Buy. They shipped it faster and the price was the same. I love this new drone and it arrived with out a hitch. Absolutely no issues what so ever and I am very thankful for the transaction in it’s entirety.
They sold me a $2000 Samsung TV that…
They sold me a $2000 Samsung TV that worked for a year and then just died. It won't power on. Won't offer me any resolution or restitution. So if you want products that last for 1 year and then the company hangs you out to dry. Try this retailer.
Insta picture fil.
Rizalyn, Belle, and Grace handled my issues perfectly. I appreciate everything they did to come to an amicable solution.
Reply from Beach Camera2026-01-15
Hi Ivette, Thank you for your kind feedback! We’re happy to hear that Rizalyn, Belle, and Grace handled your issue so well and worked with you to reach a solution you were satisfied with. We truly appreciate you taking the time to share your experience. Thank you for choosing us—we’re always here to help!
Replacement TV help
Thank you for this survey as it will allow me to comment positively on my recent experience with Beach Camera…. I recently purchased an LG television from Beach Camera which was unfortunately delivered with a very small crack in the front glass which rendered the unit inoperable. This was not noticed until Renold connected me with a repair technician who discovered it. Unfortunately I had destroyed the packaging and could not return the unit. Renold guided me through the return process, much to my relief (great help). He then referred me to Bill who took exceptional time to help me with a replacement. As the LG units were out of stock, Bill suggested that I look another TV, this time a Sony which in his mind and now in my own, a better TV. Renold arranged a refund on the first unit and Bill upsold me (I am grateful for the upgrade) to the new unit and all has ended well. Not just well, but extraordinary good service!!! As I have established a great relationship from this experience, I will be looking to Beach Camera (I am a Sony camera fan and have need for some good glass) in the future. Overall, I would rate this experience an absolute 10!!! I am sorry to be out of TV for this extended period but will be very happy to receive a better unit than my initial order… Feel free to use any portion of this review in your marketing. Service this good deserves to be published… Very Best Regards…. chuck
Reply from Beach Camera2026-01-15
Hi, Thank you so much for taking the time to share such a detailed and thoughtful review, Chuck. We truly appreciate your patience and understanding throughout this process. While we’re sorry for the initial issue with the TV, we’re very glad to hear that our team was able to guide you through the situation and turn it into a positive outcome. We’re especially grateful for your kind words about Reynold and Bill. It’s great to know that Reynold was able to support you through the return process and that Bill took the time to help you find a replacement that you’re even happier with. Providing attentive, solutions-focused service is always our goal, and feedback like yours means a great deal to our team. Thank you again for your trust in Beach Camera. We look forward to assisting you in the future—especially with any Sony gear you may need. Enjoy your new TV, and we sincerely appreciate your recommendation!
Great TV!
Love this TV! The picture is bright, powerful, colorful, clear and realistic! So impressive as this is the first TV I have had to turn the brightness down and didn't have to boost the colors to the max like other sets I have owned! Simple to set up and appreciate the ability to turn off the high refresh rate options for things that don't actually require it!
Reply from Beach Camera2026-01-15
Hello Ryan, Thank you for sharing your experience! We’re thrilled to hear how much you’re enjoying your new TV and that the picture quality, brightness, and color exceeded your expectations. It’s great to know the setup was simple and that you appreciate the flexibility of the refresh rate settings. Thank you for choosing Beach Camera—enjoy your TV, and we hope to serve you again in the future!
Dear Mariz,
Dear Mariz, Thank you for your understanding of my needing to cancel my order. I is a wonderful Drone, however it turns out that my Nephew had already placed an order for the same drone package that I was un-aware of till after I placed the order. Thank you so much for your prompt attention Stephenie
Reply from Beach Camera2026-01-15
Hello, Thank you for your kind message, Stephenie! We’re happy we could assist with the cancellation and appreciate you letting us know about the situation. We’re glad everything worked out smoothly, and we truly appreciate the kind words about Mariz’s prompt support. Thank you for choosing Beach Camera—we look forward to assisting you again in the future!
Warranty Claim - Panasonic Television
Beach Camera did need approval from the manufacturer before handling the warranty claim. Panasonic television customer service is almost non-existent. One Beach got the approval they handled it very well and with courtesy by the Manufacturer Specialist(Reynold) at Beach Camera.
Reply from Beach Camera2026-01-15
HI, Thank you for sharing your experience. We’re glad to hear that once manufacturer approval was received, our team was able to assist you efficiently and courteously. We truly appreciate you recognizing Reynold for his support and professionalism as our Manufacturer Specialist. Thank you for your patience throughout the warranty process and for choosing Beach Camera—we’re always here to help.