Beach Camera (www.beachcamera.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.
Very quick and responsive I have zero complaints I’m a happy customer
Hi Will, Thank you for your great feedback! We’re happy to hear that you had a quick and responsive experience and that you’re a satisfied customer. We truly appreciate your support and look forward to serving you again!
Outstanding customer service! Notified me all the way! Answered me in thee most timely matter. I SO HIGHLY RECOMMEND
Hello Chad, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you received outstanding customer service and that Grace C kept you informed every step of the way with timely responses. We truly appreciate your recommendation and will be sure to share your kind words with her. Thank you for choosing us—we look forward to serving you again!
DIANNE ref #BX13180477 Hi Dianne, Thank you so much for your help. You & the Team there at Beach Camera has been wonderful throughout this purchase and support process, and I truly appreciate you taking your time and making it right. I look forward to receiving the replacement and doing business with yall in the future.
Hi Rick, Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that Dianne and the entire team were able to support you throughout your purchase and make things right. We truly appreciate your patience and trust in us. We look forward to getting your replacement to you and to doing business with you again in the future. Thank you for choosing Beach Camera!
I am still waiting to get an answer about an order I placed. But I have had a great experience so far with the helpdesk staff, Christine Joy and Mariz. Hoping to get the issue resolved soon. Thanks!
Hi Lauren, Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our helpdesk team and appreciate the kind words about Christine Joy and Mariz. We understand how important it is to receive timely updates, and we’re hopeful this will be resolved for you very soon. Thank you for your patience and for choosing Beach Camera—we’re here to help every step of the way.
The rep I spoke with most recently has been nothing but excellent. The process, however, is painfully slow and the information I have been given has been conflicting.
Hello, Thank you for sharing your feedback. We’re glad to hear that the representative you worked with provided excellent service, and we truly appreciate you recognizing their efforts. At the same time, we understand your frustration with the delays and conflicting information you experienced, and we apologize for the inconvenience this caused. Your feedback is important to us, and we’re working to improve both our response times and communication to ensure a smoother experience. Thank you for your patience and for giving us the opportunity to address your concerns.
Mariz handled my TV return and refund process efficiently and professionally. Truly appreciated. I sincerely appreciate the excellent assistance throughout the return and refund process. Clear communication and prompt support.I’m very impressed with the level of support I received.
Hello, Thank you for your wonderful feedback! We’re delighted to hear that Mariz handled your TV return and refund process efficiently and professionally. Clear communication and prompt support are very important to us, and we’re glad that came through in your experience. We truly appreciate you taking the time to share your thoughts and thank you for choosing Beach Camera. We’re here if you need any assistance in the future!
I was following the guidelines set by Best Buy to contact Beach Camera if I did not receive my Xbox Controller by a certain date. When I did, I received a VERY prompt and quick response from Mariz A. She reaffirmed that my order was in process and to give it 10 days before i responded back. Within a very short time, the USPS tracking number updated, and only a few days later I am setting up my controller. So i wanted to leave a positive review for Mariz A. and Erica P. for their help. The responses felt a little AI-generated, but regardless, it was all truthful and helpful. And i am very satisfied with my purchase.
Hello, Thank you for taking the time to share your experience! We’re glad to hear that you received prompt and helpful communication and that your order was successfully delivered shortly after. We truly appreciate the recognition for Mariz A. and Erica P. and will be sure to pass along your feedback to them. We’re happy to know you’re satisfied with your purchase and thank you for choosing Beach Camera. If you need any assistance in the future, we’re always here to help!
Beach Camera kept me updated on the warranty process, and the instructions were complete and easy to follow. GREAT customer service.
Hi Steve, Thank you for your great feedback! We’re happy to hear that you were kept well informed throughout the warranty process and that the instructions were clear and easy to follow. Providing excellent customer service is always our goal, and we truly appreciate you taking the time to share your experience. Thank you for choosing Beach Camera—we’re here if you need anything else!
Great customer service. Erica was the best helping to get us our tracking numbers!
Hello Murray, Thank you for your kind review! We’re happy to hear that you received great customer service and that Erica was able to assist you in getting your tracking information. We truly appreciate the recognition and will be sure to share your feedback with her. Thank you for choosing us—we’re glad to help!
I bought an item from Beach Camera because it had the best price, even better than Amazon or any other retailer. Plus it came with free shipping. It arrived and it was in perfect condition. I was very pleased and wouldn't hesitate to order from Beach Camera again.
Hello Mark, Thank you for your kind review! We’re thrilled to hear that you found a great price and had a smooth, positive experience from start to finish. It’s great to know your item arrived in perfect condition and met your expectations. Thank you for choosing Beach Camera—we truly appreciate your business and look forward to serving you again!
Excellent customer service, prompt response for inquiries and issues with post purchase. Courteous written messages to help in anyway possible to reach resolution. I am very pleased with care I received. Highly recommend this seller/company. Thank you.
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you received excellent customer service and prompt, courteous support after your purchase. Providing helpful and respectful assistance is always our priority, and we’re very pleased to know you felt well cared for. Thank you for your recommendation and for choosing our company—we truly appreciate your support!
Shoutout to RIZZA MAE, LARIZA, RIZALYN, and MARIZ — they were great throughout the process. My TV had a noticeable defect which bothered me a great deal. But they resolved my issue and made sure I was satisfied, which I really appreciated.
Hi Hannah, Thank you so much for your thoughtful review! We’re glad to hear that our team was able to step in and resolve the issue with your TV to your satisfaction. We truly appreciate the shoutout to Rizza Mae, Lariza, Rizalyn, and Mariz, and we’ll be sure to share your kind words with them. Thank you for your patience and for giving us the opportunity to make things right. We appreciate your business and look forward to serving you again!
Rizalyn helped me navigate this situation smoothly. Promptly replied to any new messages I sent. I think she’s doing a great job and she’s very respectful of the customer as well. Thank you.
Hi Carli, Thank you for your kind feedback! We’re happy to hear that Rizalyn was able to assist you smoothly and respond promptly to your messages. We truly appreciate you recognizing her professionalism and respect for our customers, and we’ll be sure to share your compliments with her. Thank you for choosing us—we’re always here to help!
Last month I purchased a renewed/refurbished soundbar from Amazon (Beach Camera is the seller). It arrived in better condition than I thought (I was initially concerned). So far, performance has been as good as new. A few weeks ago I noticed that a competitor was selling the same device for a notably lower price. I reached out to Beach Camera asking if there was any chance I could get a price match (especially since I was still in return window). Mariz promptly responded, requested additional information, which I provided, and elevated the request for review. It was approved (I'm very pleased). Thank you to Mariz and Beach Camera...hopefully this sound bar lasts a long time!
Hi Michael, Thank you for sharing your experience! We’re glad to hear that your renewed Samsung soundbar arrived in great condition and has been performing as expected. We’re also happy we could assist with your price match request and appreciate your kind words about Mariz’s prompt and helpful support. Thank you for choosing Beach Camera—we hope you continue to enjoy your soundbar for many years to come, and we look forward to serving you again!
Dianne and Rizalyn represented your company well. They professionally and quickly resolved my issue. concerning my tv. They are a credit to your organization.
Hello Dan, Thank you for your kind words and for sharing your experience! We’re delighted to hear that Dianne and Rizalyn were able to professionally and quickly resolve your TV issue. They truly are a credit to our organization, and we’ll be sure to pass along your compliments to them. Thank you for choosing us—we appreciate your support and look forward to serving you again!
Good customer service from Mariz A. The staff are excellent because they strive to provide the best service.
Hi, Thank you for your kind feedback! We’re glad to hear you received good customer service and appreciate the recognition for Mariz A. Our team always strives to provide the best possible service, and we’re happy to know that showed in your experience. Thank you for choosing us—we look forward to serving you again!
They did not test the product that they repaired for functionally. Sold me a broken robot vacuum. If you repair a product than the most common sense procedure would be to test the product after right?
Hello, We’re sorry to hear about your experience and understand your frustration. A product that has been repaired should be fully tested before being returned or resold, and we regret that the item you received did not function as expected. This is not the level of quality or service we aim to provide, and we would appreciate the opportunity to look into this and help resolve the issue. Please contact our customer service team with your order details so we can review the situation and assist you further. Thank you for bringing this to our attention—we take feedback like this seriously and use it to improve our processes.
Belle C, Mariz A, and Grace C were lots of help even during the hectic busy holidays. I appreciate their help a ton and am satisfied with my experience.
Hi Peyton, Thank you for your kind review! We’re happy to hear that you received great support, even during the busy holiday season. We truly appreciate the recognition of Belle C, Mariz A, and Grace C, and we’ll be sure to share your compliments with them. Thank you for choosing us—we’re glad you’re satisfied with your experience and look forward to serving you again!
Customer service was extraordinary Lariza and Rizalyn were professional, polite and very kind. They made what could have been an ugly experience pleasant. Definitely will try buying from them again.
Hi Mary, Thank you for your wonderful feedback! We’re delighted to hear that Lariza and Rizalyn provided extraordinary service and helped turn your experience into a positive one. We truly appreciate your kind words and will be sure to share them with our team. Thank you for your confidence in us—we look forward to serving you again!
Very professional. Very responsive. Thank you, Reynold.
Hi Ross, Thank you for your kind words! We’re happy to hear that Reynold provided professional and responsive service. We truly appreciate you taking the time to share your experience and will be sure to pass along your thanks to him.
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