Beach Camera (www.beachcamera.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Jeremy Berant · 1 review · Experienced 2025-12-10 ·
★★★★★
Our original order did not arrive in the best quality
Our original order did not arrive in the best condition, with the shipping box & and monitor damaged. Both Rizalyn and Lariza quickly sprang into action and had helped resolve... just in time for the holidays too, as we had the entire family + friends stopping by. Many thanks from our families to yours. We're already in <3 with our 49' Samsung. Ironically, the family started off by watching a black and white (Casablanca), before switching into CoD, Rocket League, and other games set at max display settings. The 4k quality, and 1ms response times have not disappointed. Thank you all for the prompt support!!!!
Reply from Beach Camera2026-01-13
Hello Jeremy,
Thank you so much for sharing this wonderful feedback! While we’re sorry the original order didn’t arrive in perfect condition, we’re thrilled to hear that Rizalyn and Lariza were able to step in quickly and help resolve everything just in time for the holidays. Knowing your family and friends were able to enjoy the new 49" Samsung together truly means a lot to us.
From a classic like Casablanca to high-performance gaming, we’re glad the display quality and response time lived up to expectations! Thank you for your kind words and for trusting Beach Camera—we’re honored to be part of your holiday memories and look forward to serving you again.
D
Dirk French · 1 review · Experienced 2025-12-25 ·
★★★★★
Great customer service. Thanks Risalyn.
Rizalyn was great assisting with a slight problem.
Reply from Beach Camera2026-01-13
Hi Dirk,
Thank you for your kind review! We’re glad to hear that Rizalyn was able to assist you and quickly resolve the issue. We truly appreciate your feedback and thank you for choosing Beach Camera.
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Roy C. · 2 reviews · Experienced 2025-12-25 ·
★★★★★
Although there were complications with…
Although there were complications with this order, Rizalyn worked with me very efficiently and professionally to process my concerns. I am satisfied with the way my concerns were resolved.
Reply from Beach Camera2026-01-13
Hello Roy,
Thank you for sharing your experience with us. While we’re sorry to hear there were complications with your order, we’re glad Rizalyn was able to assist you efficiently and professionally and that you’re satisfied with the resolution. We truly appreciate your understanding and your feedback. Thank you for choosing Beach Camera!
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C.Ho · 1 review · Experienced 2025-12-25 ·
★★★★★
Very friendly and fast communication
Very friendly and fast communication. Provided options to make things right.
Reply from Beach Camera2026-01-13
Hello,
Thank you for your feedback! We’re glad to hear you experienced friendly and fast communication and that our team was able to provide options to make things right. We truly appreciate your business and the opportunity to assist you.
S
SK · 1 review · Experienced 2025-12-25 ·
★★★★★
Five stars for Beach Camera
Five stars for Beach Camera! I reached out about a price drop on my order, and Rizalyn handled it immediately. It is rare to get such great service these days. I will definitely shop here again!
Reply from Beach Camera2026-01-13
Hello,
Thank you so much for the five-star review! We’re thrilled to hear that Rizalyn was able to assist you quickly with the price adjustment and provide such a great service experience. Your kind words truly mean a lot to us, and we’re grateful for your trust. We look forward to serving you again soon!
Hello,
Thank you for your feedback! We’re glad to hear Mariz provided great service and truly appreciate you taking the time to share your experience.
A
Anthony Vinson · 3 reviews · Experienced 2025-12-25 ·
★★★★★
My correspondance with MARIZ was a…
My correspondance with MARIZ was a great experience. Very attentive and timely. All of my concerns were addressed, and I was provided with exactly what I requested. Excellent customer service. Thank you so much Mariz, for making our holiday wishes come true
Reply from Beach Camera2026-01-13
Hi Anthony,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your correspondence with Mariz was such a positive experience and that she was attentive, timely, and able to address all of your concerns. Making our customers’ holiday wishes come true is exactly what we strive for, and your kind words truly mean a lot to us. Thank you for choosing Beach Camera, and we wish you a happy holiday season!
A
ANTHONY MANCUSO · 2 reviews · Experienced 2025-12-25 ·
★★★★★
Belle..
Belle... was very professional and resolved my issue thank you so very much I appreciate it.
Reply from Beach Camera2026-01-13
Hello Anthony,
Thank you for your kind words! We’re glad to hear that Belle was very professional and able to resolve your issue. Your appreciation means a lot to us—thank you for choosing Beach Camera!
T
Tom · 1 review · Experienced 2025-12-25 ·
★★★★★
good customer service
very good customer service by BELLE.
thank you all,
Tom
Reply from Beach Camera2026-01-13
Hello,
Thank you for your kind feedback, Tom! We’re glad to hear Belle provided you with very good customer service. We truly appreciate your support and thank you for choosing Beach Camera.
K
Kenneth Lorenzo · 1 review · Experienced 2025-12-22 ·
★★★★★
Mariz was great
Mariz was great! She was able to address and resolve my issue in a timely manner.
Reply from Beach Camera2026-01-13
Hello Kenneth,
Thank you for your feedback! We’re happy to hear that Mariz was able to address and resolve your issue in a timely manner. We truly appreciate your kind words and thank you for choosing Beach Camera.
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Glen · 1 review · Experienced 2025-12-17 ·
★★★★★
I ran into a price issue with my order but…
I ran into a price issue with my order but Yanill and Rizalyn from Beach Camera quickly resolved the issue for me. Getting a good product at a decent price is important, but getting great customer service from a company is what drives me to purchase from the company again and again. Thanks, Rizalyn and Yanill!
Reply from Beach Camera2026-01-13
Hello Glen,
Thank you for taking the time to share your experience! We’re glad Yanill and Rizalyn were able to quickly resolve the pricing issue and ensure you were taken care of. We agree that great customer service makes all the difference, and your kind words truly mean a lot to our team. Thank you for your continued trust in Beach Camera—we look forward to assisting you again in the future!
M
Meghan Be · 1 review · Experienced 2025-12-15 ·
★★★★★
Pieces were missing but mariz sorted it…
Pieces were missing but mariz sorted it out
Reply from Beach Camera2026-01-13
Hi Meghan,
Thank you for your feedback. While we’re sorry to hear some pieces were missing, we’re glad Mariz was able to assist and resolve the issue for you. We appreciate your understanding and thank you for choosing Beach Camera.
J
Jon · 1 review · Experienced 2025-12-22 ·
★★★★★
When I received my firscracked screen and replacement
When I received my first monitor it was cracked in the box.I quickly contacted customer service and Mariz helped by sending a return label and also got a new monitor out to me quickly.
Reply from Beach Camera2026-01-13
Hi Jon,
Thank you for sharing your experience with us. While we’re very sorry to hear the monitor arrived damaged, we’re glad Mariz was able to assist you promptly by arranging the return and sending a replacement quickly. We truly appreciate your understanding and are glad we could make things right. Thank you for choosing Beach Camera!
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Candice · 1 review · Experienced 2025-12-22 ·
★★★★★
Customer service is amazing
Customer service is amazing!
Even though I had to return an item I was never treated badly.
I am super thankful for Rizalyn!
She gave Quick responses and was very knowledgeable!
Even with it being this time of the year (Christmas time) she and the whole retention team was on it!
Thank you ladies for your assistance! Keep being amazing!
Happy holidays
Kindly,
Candice
Reply from Beach Camera2026-01-13
Hello Candice,
Thank you so much for your kind and thoughtful message, Candice! We truly appreciate you taking the time to share your experience. While returns are never ideal, we’re glad to hear you felt supported throughout the process. Rizalyn and our retention team will be thrilled to know their quick responses and dedication—especially during the busy holiday season—made a positive difference for you.
Thank you again for your kind words and holiday wishes. We’re grateful for your business and wish you a very happy holiday season as well!
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NICHOLAS JONES · 3 reviews · Experienced 2025-12-21 ·
★★★★★
Outstanding Customer Service and a Smooth Buying Experience
I had an excellent experience purchasing a Panasonic OLED from Beach Camera from start to finish. They were already offering a great deal on the TV, the checkout process was simple, and shipping was smooth with clear communication every step of the way. For a large, high-value item, the delivery experience was stress-free, which I really appreciated.
After placing my order, I happened to notice the same TV listed at a slightly lower price from another retailer. I reached out to Beach Camera mainly to ask if any kind of price match or adjustment was possible, fully understanding that pricing and promotions can change quickly. The response I received was prompt, professional, and genuinely helpful.
Rizalyn from the retention team went above and beyond to assist me. She took the time to review my concern, explained everything clearly, and made the entire process feel easy and fair. Instead of giving a canned response, she actually looked into the situation and worked with me to find a solution. The refund she offered was processed quickly and without any hassle, which really speaks to how much Beach Camera values their customers.
It’s rare these days to feel truly taken care of by customer service, especially after a purchase has already been made, but Rizalyn made the experience feel personal and stress-free. That level of support absolutely earns my trust and future business.
Between the competitive pricing, smooth delivery, and outstanding customer service, I wouldn’t hesitate to shop with Beach Camera again. Highly recommended, especially if you get the chance to work with Rizalyn.
Reply from Beach Camera2026-01-13
Hello Nicholas,
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that your entire experience—from pricing and checkout to delivery—was smooth and stress-free, especially for such a high-value purchase.
We truly appreciate your understanding regarding pricing changes, and we’re glad Rizalyn was able to assist you in a prompt, fair, and personalized way. Your kind words about her dedication, clear communication, and willingness to go above and beyond mean a great deal to us and will certainly be shared with her and our team.
Providing attentive, customer-focused support even after a purchase is something we take great pride in, and we’re grateful for the trust you’ve placed in Beach Camera. Thank you for your recommendation—we look forward to serving you again in the future!
m
marc “Mb” b · 1 review · Experienced 2025-12-19 ·
★★★★★
Rizalyn was very helpful
Reply from Beach Camera2026-01-13
Hello,
Thank you for the kind words! We’re happy to hear that Rizalyn was able to assist you, and we truly appreciate your business.
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Carrie · 10 reviews · Experienced 2025-12-19 ·
★★★★★
5 Stars For Customer Service
Rizalyn was very helpful (5stars for her) and quick at making things right after we received the incorrect (similar) item. This company's Customer Service is exceptional!
Reply from Beach Camera2026-01-13
Hello Carrie,
Thank you for your wonderful review! We’re glad Rizalyn was able to assist you quickly and make things right after the incorrect item was received. Your kind words about our exceptional customer service mean a lot to us, and we truly appreciate your support. Thank you for choosing Beach Camera—we look forward to serving you again!
N
Nick Brown · 2 reviews · Experienced 2025-12-22 ·
★★★★★
Mariz A 5 Star Support
Mariz A. at Beach Camera provided absolutely outstanding customer service during an incredibly urgent shipping situation. I needed immediate clarity on a delivery that was time sensitive, and Mariz responded quickly, located the tracking details, and confirmed that the shipment was still arriving the same day. She also provided updated timing and clear, detailed information, which allowed me to make sure someone was available at the new delivery window she shared. Her responsiveness, accuracy, and professionalism completely resolved what could have been a very stressful situation. Huge thanks to Mariz for going above and beyond. This is exactly the level of customer support that keeps customers loyal.
Reply from Beach Camera2026-01-13
Hello Nick,
Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Mariz A. was able to provide such prompt, accurate, and professional support during a time-sensitive delivery situation. Helping our customers feel informed and at ease—especially in urgent moments—is exactly what we strive for, and it’s great to know Mariz went above and beyond to ensure everything stayed on track. Your kind words and loyalty truly mean a lot to us. Thank you for choosing Beach Camera!
I purchased a TV through Amazon that was sold by Beach Camera and then it went on sale.
I asked Amazon for a refund of the difference and they declined and said I could return it and purchase the lower priced TV. I contacted Beach Camera directly and Rizalyn & Lariza were more than accommodating to me as they understand the value of customer service, and provided the refund without having to return it.
Reply from Beach Camera2026-01-13
Hi Eldon,
Thank you for sharing your experience! We’re glad Rizalyn and Lariza were able to assist you and provide a solution that reflected our commitment to customer service. We always aim to make the process as easy and fair as possible, and we truly appreciate your kind words and your business. Thank you for choosing Beach Camera—we look forward to helping you again in the future!
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Gary · 1 review · Experienced 2025-12-21 ·
★★★★★
Belle was very helpful in resolving my…
Belle was very helpful in resolving my device problem to our mutual satisfaction.
Reply from Beach Camera2026-01-13
Hello Gary,
Thank you for your feedback! We’re glad to hear that Belle was able to assist you and resolve the issue to your satisfaction. We truly appreciate your kind words and thank you for choosing Beach Camera.
