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Electronics & Technology

Beach Camera

103 reviews

4.8103 reviews
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About Beach Camera

Data updated
Website
www.beachcamera.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
20% (1/5)
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Is Beach Camera legit?

Beach Camera (www.beachcamera.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
JordanB · 1 review · Experienced 2025-12-21 ·

A customer centric company, thank you!

I had an issue with my order, Belle resolved it quickly and to my full satisfaction. I very much appreciate the great service, thank you !

Reply from Beach Camera2026-01-13

Hello, Thank you so much for your kind words! We’re thrilled to hear that Belle was able to resolve the issue quickly and to your full satisfaction. Providing customer-centric service is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Beach Camera!

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Max Kroni · 1 review · Experienced 2025-12-19 ·

Quick delivery and excellent product.Sony Multi Channel AV Receiver

Quick delivery and excellent product.

Reply from Beach Camera2026-01-13

Hello Max, Thank you for the great feedback! We’re happy to hear about the quick delivery and that you’re enjoying your Sony Multi Channel AV Receiver. We appreciate your business and hope to serve you again soon!

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Ben · 1 review · Experienced 2025-12-15 ·

Regular contact and updates from Reynold

Reply from Beach Camera2026-01-13

Hello Ben, Thank you for your feedback! We’re glad to hear that Reynold kept you well informed with regular contact and updates. Providing clear communication throughout the process is very important to us, and we appreciate you taking the time to share your experience.

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Robert Buchanan · 1 review · Experienced 2025-12-19 ·

Customer service

Customer service, Which involved a lost package in shipping. Grace, Dianne, Angel, and Romel each played a part in the investigation and resolution. Very satisfied with my experience.

Reply from Beach Camera2026-01-13

Hello Robert, Thank you for taking the time to share your experience. While we’re sorry to hear about the shipping issue, we’re glad our team—Grace, Dianne, Angel, and Romel—were able to work together to investigate and resolve it for you. Your satisfaction means a lot to us, and we truly appreciate your kind words and your business.

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Paula · 1 review · Experienced 2025-12-15 ·

Complaint taken care of immediately

Complaint taken care of immediately. Very satisfied.

Reply from Beach Camera2026-01-13

Hi Paula, Thank you for taking the time to share your experience. We’re happy to hear your complaint was handled immediately and that you’re very satisfied. We truly appreciate your business and the opportunity to make things right!

D
Dale · 1 review · Experienced 2025-12-17 ·

Damaged TV, but easily arranged refund

Very disappointed when the TV arrived damaged. I suspect it was damaged before being shipped since the box was fine. Regardless, Christine Gail helped me with the process of securing a refund and not needing to return the TV. Much appreciated.

Reply from Beach Camera2026-01-13

Hello Dale, Thank you for sharing your experience. We’re very sorry to hear that the TV arrived damaged, but we’re glad Christine Gail was able to assist you quickly and make the refund process easy for you. We truly appreciate your understanding and your kind words, and we’re grateful for the opportunity to make things right. Thank you for choosing Beach Camera.

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Lisa Kay · 4 reviews · Experienced 2025-12-17 ·

I purchased a TV on Amazon

I purchased a TV on Amazon, through Beach Camera Company. The TV arrived 4 days earlier than expected which was a great surprise for us. We had one small issue with a part missing from the remote. I contacted Beach Camera and Romel refunded a portion of the payment so I could buy the missing part. This was not something Beach Camera was responsible for but should have been taken care of by Samsung. Romel provided excellent customer Service. I will definately buy from this company again.

Reply from Beach Camera2026-01-13

Hi Lisa, Thank you for taking the time to share your experience! We’re glad to hear your TV arrived earlier than expected and that Romel was able to assist you quickly with the missing remote part. Even when an issue is outside our direct control, we’re always happy to help make things right. Your kind words about Romel’s excellent customer service mean a lot to us. We truly appreciate your business and look forward to serving you again in the future!

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TH · 1 review · Experienced 2025-12-14 ·

Beach Camera Customer Support

Beach Camera did an excellent job making my order right. Rizalyn was very helpful and made sure I was satisfied with my purchase. I would recommend.

Reply from Beach Camera2026-01-13

Hello, Thank you for your kind review! We’re so glad to hear that Rizalyn was able to assist you and ensure you were satisfied with your purchase. Making things right for our customers is always our priority, and we truly appreciate your recommendation. Thank you for choosing Beach Camera—we look forward to serving you again!

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Tim D. · 1 review · Experienced 2025-12-17 ·

Dianne Nunay

Dianne was very polite and easy to speak with. She has been extremely professional and helpful in resolving an issue I had with my purchase selection. Her customer service skills are excellent! She is an asset to your company.

Reply from Beach Camera2026-01-13

Hello Tim, Thank you so much for your kind feedback! We’re thrilled to hear that Dianne provided such professional, polite, and helpful service while resolving your issue. We truly appreciate you taking the time to recognize her excellent customer service—she is indeed a valued member of our team. Thank you for choosing Beach Camera, and we look forward to assisting you again in the future!

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Michael Cooper · 1 review · Experienced 2025-12-17 ·

Excellent response to damaged goods

I received a defective/damaged product - this happens. My thanks to Dianne Nuney and Reynold Jimenez (and Aly at Pansonic Chat) for making the process of diagnosing the issue easy and working the return with me. All were espeically responsive and solved the issue I had expeditiously. No one wants a product that doesn't work, but at least Beach Camara and Panasonic have qualified and responsive people in place to resolve the issue. Great job all!

Reply from Beach Camera2026-01-13

Hi Michael, Thank you for taking the time to share such detailed feedback. While we’re sorry to hear the product arrived damaged, we’re glad that Dianne Nuney and Reynold Jimenez—along with Aly from Panasonic—were able to make the process smooth and resolve the issue quickly. We truly appreciate your understanding and your kind words about our team’s responsiveness and professionalism. Thank you for choosing Beach Camera, and we’re always here to help if you need anything in the future!

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Roxana Johnson · 1 review · Experienced 2025-12-16 ·

Reynold was professional, helpful and polite

Reynold was very polite and professional and reassured us that he will work in getting our situation resolved as soon as possible. My conversation with him gave me confidence that Beach Camera would make things right for us.

Reply from Beach Camera2026-01-13

Hi Roxana, Thank you for sharing your experience with us. We’re glad to hear that Reynold was polite, professional, and able to give you confidence that your situation would be resolved. Providing reassurance and dependable support is very important to us, and we appreciate your trust in Beach Camera. We look forward to making things right and assisting you again in the future!

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Deepak Vidhani · 1 review · Experienced 2025-12-05 ·

Rizalyn and Lariza helped make the best…

Rizalyn and Lariza helped make the best out of a bad situation. Recieved the item in a wrong color and they made it right by offering me a significant discount. I am more likely to buy from this company due to this experience

Reply from Beach Camera2026-01-13

Hi Deepak, Thank you for your thoughtful review! While we’re sorry the item arrived in the wrong color, we’re glad Rizalyn and Lariza were able to turn the situation around and make it right for you. Providing fair and helpful solutions is very important to us, and we truly appreciate your understanding and trust. We’re grateful for your business and look forward to serving you again in the future!

C
Christopher Del Valle · 2 reviews · Experienced 2025-12-12 ·

Missing parts but great customer service

While part of the order was missing, Mariz and Christine Gail were able to assist me in resolving the issue. I am happy with the resolution they were able to provide.

Reply from Beach Camera2026-01-13

Hi Christopher, Thank you for sharing your experience with us. While we apologize for the missing parts, we’re glad Mariz and Christine Gail were able to assist and provide a resolution you were happy with. We truly appreciate your understanding and your kind words about our customer service. Thank you for choosing Beach Camera, and we hope to serve you again in the future!

a
ali emadi · 1 review · Experienced 2025-12-16 ·

Amazing support

Reply from Beach Camera2026-01-13

Hi Ali, Thank you for the kind words! We’re happy to hear you had a great experience with our support team and appreciate you choosing Beach Camera.

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Mary Clark · 1 review · Experienced 2025-12-15 ·

Thank you Rizalyn and Charlie S!

I would like to thank Rizalyn and Charlie S. for their help. They were courteous and professional, and helped me decide to keep the monitor rather than return it. They were quick to respond to my messages which goes a long way with me in terms of customer service.

Reply from Beach Camera2026-01-13

Hi Mary, Thank you for taking the time to share your experience! We’re so glad to hear that Rizalyn and Charlie S. were able to assist you in a courteous and professional manner and help you feel confident in your decision. Prompt and responsive customer service is very important to us, and your feedback truly means a lot. We appreciate your business and look forward to helping you again in the future!

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Thomas Cockrell · 3 reviews · Experienced 2025-12-08 ·

Awesome TV, even better customer service

I ordered a TV through Best Buy, it was delivered in the time window we selected and the TV works great. Very happy with our purchase and got a discount because it was refurbished. The TV was delivered with the wrong power cord. I message the seller (Beach Camera) and they offered me $30 which more than covered the cost of a new cord. They were very responsive and easy to work with. Would happily order from them again.

Reply from Beach Camera2026-01-13

Hi Thomas, Thank you for taking the time to share your experience! We’re so glad to hear you’re loving the TV and that the delivery and refurbished savings worked out well for you. While we apologize for the mix-up with the power cord, we’re happy we could quickly make it right for you. Your kind words about our responsiveness and customer service truly mean a lot to us. We appreciate your business and would be happy to assist you again anytime!

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John Richmond · 1 review · Experienced 2025-12-11 ·

Beach Camera was great to work with… Rizalyn is the best representative to deal with.

Beach Camera was great to work. Found a price cheaper somewhere else, and that matched it with no problems. Rizalyn was a pleasure to work with and ensured i had a perfect buying experience.

Reply from Beach Camera2026-01-13

Hi John, Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Beach Camera. Rizalyn will be especially happy to know her dedication made your buying experience smooth and enjoyable. We’re also glad we could help with price matching to earn your business. We truly appreciate your support and look forward to assisting you again in the future!

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Rodney Johnson · 1 review · Experienced 2025-12-10 ·

Resently i ran into an issue with an…

Resently i ran into an issue with an order. "Christine Gail" was able to present a reasonable solution to an issue of missing items. At first I was living in the world of online shopping fear but, she eased my anxieties with promt and attentive professionalism. Thank you....

Reply from Beach Camera2026-01-12

Hello Rodney, Thank you for taking the time to share your experience! We’re glad to hear that Christine Gail was able to provide a reasonable solution and help ease your concerns with prompt and attentive professionalism. Your trust means a lot to us, and we truly appreciate you choosing Beach Camera. Thank you again for your kind words!

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Marco Telles · 1 review · Experienced 2025-12-12 ·

Trustworthy vendor

Trustworthy vendor. The item was delivered broken, they promptly refunded and replaced for a new one. great customer service

Reply from Beach Camera2026-01-12

Hello Marco, Thank you for your review! While we’re sorry the item initially arrived damaged, we’re glad our team was able to act quickly to provide a refund and replacement. Your trust and kind words mean a lot to us, and we truly appreciate you choosing Beach Camera!

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Sara Haddix-Arling · 1 review · Experienced 2025-12-11 ·

Very responsive when we had a technical…

Very responsive when we had a technical issue with our tv. Reynold was great to work with and kept us updated during the process.

Reply from Beach Camera2026-01-12

Hello Sara, Thank you for your kind review! We’re glad to hear that our team was responsive in addressing the technical issue with your TV and that Reynold kept you well informed throughout the process. We truly appreciate your feedback and thank you for choosing Beach Camera