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Electronics & Technology

Beach Camera

103 reviews

4.8103 reviews
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About Beach Camera

Data updated
Website
www.beachcamera.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
20% (1/5)
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Is Beach Camera legit?

Beach Camera (www.beachcamera.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Garden Blincow · 1 review · Experienced 2025-12-30 ·

My interaction was through email and…

My interaction was through email and Risalyn was helpful. I am hoping to get the replacement part any day and that it will solve my issues. Thank you

Reply from Beach Camera2026-01-15

Hello Garden, Thank you for your feedback! We’re glad to hear that Risalyn was helpful during your email interaction. We hope the replacement part arrives soon and resolves the issue completely. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing us!

J
Jamerlyn Gonzales · 1 review · Experienced 2026-01-01 ·

Great customer service

Great experience, I’m really happy with my purchase and the way customers service was really helpful, thanks to Rizalyn for his great work! I will definitely be buying more products in the future.

Reply from Beach Camera2026-01-15

Hello Jamerlyn, Thank you for your great review! We’re thrilled to hear that you’re happy with your purchase and that our customer service was helpful. We truly appreciate the recognition for Rizalyn and will be sure to share your kind words with him. Thank you for choosing us—we look forward to assisting you with your future purchases!

S
Soren S · 1 review · Experienced 2026-01-01 ·

Purchasing a TV with them through Bestbuy

Purchasing a TV with them through Best Buy has been a wonderful experience. They price matched right away and support agents MARIZ and GRACE were amazing in helping.

Reply from Beach Camera2026-01-15

Hello Soren, Thank you for sharing your experience! We’re glad to hear that your TV purchase through Best Buy went smoothly and that our team was able to assist with a quick price match. We truly appreciate the kind words about Mariz and Grace and will be sure to pass along your feedback to them. Thank you for choosing us—we hope you enjoy your new TV!

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Yolonda Hoover · 1 review · Experienced 2026-01-01 ·

Excellent customer service

I ordered a Camera bundle for my daughter for Christmas. The next day she realized that the SAN disk was not included in the box. I sent the seller a message asking about this. I received a a response very quickly. Grace, Gail and Rizza Mae was able to resolve the problem to my satisfaction. I will use this company for any camera needs in the future!

Reply from Beach Camera2026-01-15

Hello Yolanda, Thank you so much for your kind review! We’re glad to hear that our team was able to respond quickly and resolve the issue to your satisfaction. We truly appreciate the recognition of Grace, Gail, and Rizza Mae and will be sure to share your feedback with them. Thank you for choosing Beach Camera for such a special purchase—we look forward to helping with your future camera needs!

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Eddie G · 2 reviews · Experienced 2026-01-01 ·

Excellent customer service response by…

Excellent customer service response by MARIZ and quick shipping.

Reply from Beach Camera2026-01-15

Hi Eddie, Thank you for your kind feedback! We’re happy to hear you received quick shipping and excellent customer service. We truly appreciate the recognition for Mariz and will be sure to pass along your compliments. Thank you for choosing us—we look forward to serving you again!

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Jer Ciara · 1 review · Experienced 2025-12-30 ·

Very much appreciated how quickly and…

Very much appreciated how quickly and satisfactorily the assistance of Rizalyn and Lariza on the retention team resolved an inquiry. I would not hesitate to continue purchasing from Beach. camera.

Reply from Beach Camera2026-01-15

Hello Jer, Thank you for your kind feedback! We’re delighted to hear that your inquiry was resolved quickly and to your satisfaction. We truly appreciate the recognition of Rizalyn and Lariza and will be sure to share your compliments with them. Thank you for your continued trust in Beach Camera—we look forward to serving you again!

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Dena McNamara · 1 review · Experienced 2026-01-02 ·

Thank you for excellent customer…

Thank you for excellent customer service. Belle was extremely helpful and kind. She took the time to explain everything I needed to know.

Reply from Beach Camera2026-01-15

Hello Dena, Thank you for your kind words! We’re happy to hear that you received excellent customer service and that Belle was able to assist you so thoroughly. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to her. Thank you for choosing us—we look forward to serving you again!

S
Stephen LaSarge · 1 review · Experienced 2026-01-02 ·

Reynold has given me beyond 5 star…

Reynold has given me beyond 5 star service by assisting me contacting and working with the manufacturing company, who has not be easy to work with.

Reply from Beach Camera2026-01-15

Hello Stephen, Thank you for your wonderful feedback! We’re thrilled to hear that Reynold provided you with exceptional service and went above and beyond to assist you, especially in coordinating with the manufacturer. We truly appreciate you taking the time to recognize his efforts, and we’ll be sure to share your kind words with him. Thank you for choosing us—we’re always here to help!

K
Kevin · 1 review · Experienced 2026-01-01 ·

Digital Software Bundle

I purchased computer monitors which the company advertised as including a software bundle. The website presentation gives the impression the software is in hard media format. I contacted the company to inquire as to the disposition of the software. I was quickly contacted via email by company representative Christine Gail, whom informed me that in fact the software it is to be obtained as a digital download via an URL provided by the company. She provided me with the download URL, as well as clear and concise instructions as to same. Her prompt reply cleared and removed any and all confusion I had regarding the matter, and resolved the matter completely.

Reply from Beach Camera2026-01-15

Hello Kevin, Thank you for taking the time to share your experience. We’re glad we were able to clarify the software bundle details and resolve the confusion quickly. Digital software is provided via download, and we appreciate you reaching out so we could assist. We’re especially happy to hear that Christine Gail was able to provide clear instructions and prompt support. We’ll be sure to share your kind feedback with her. Thank you for choosing us, and please don’t hesitate to reach out if you need any further assistance in the future!

E
Edmond Brosnan · 1 review · Experienced 2025-12-31 ·

Mariz and Julie were very helpful

Mariz and Julie were very helpful. But, I would like to give my greatest thanks to Angel from Customer Service. He cut through the red tape and was able to resolve my refund issue efficiently and tactfully. I was waiting for an answer from BeachCamera. But, Angel went above and beyond. He not only got me a refund, but also told me that I could dispose of the broken tv that I purchased. Please give Angel a raise!!!! Many thanks!!!!

Reply from Beach Camera2026-01-15

Hi Edmond, Thank you so much for taking the time to share your experience! We’re glad to hear that Mariz and Julie were helpful, and we truly appreciate your kind words and recognition for Angel. It’s wonderful to know that he was able to step in, cut through the red tape, and resolve your refund issue efficiently while going above and beyond to assist you. We’ll be sure to share your feedback with Angel and the rest of our team. Thank you again for your patience and for choosing Beach Camera—we truly appreciate your support!

B
Bugs Bunny · 1 review · Experienced 2025-12-29 ·

Great customer service and support

Although I never received the product bought at this store because it got stolen on the way to the distributor, and I had to contact the company, the person whom I spoke, Dianne, was always in contact and tried to help me with info and my refund. Customer service agents from this company such as Catherine and Romel were also helpful with my situation. I got my money refunded after the investigation of what happened to my product concluded. It took 10 days to get it solved; however, I thought that the company would have issues in refunding my money, but I was wrong, The company responded for the inconvenience and I got my refund. I want to thank everyone who was involved in trying to help me with this.

Reply from Beach Camera2026-01-13

Hello, Thank you for taking the time to share your experience. While we’re very sorry that your order was stolen in transit, we’re glad our team—especially Dianne, Catherine, and Romel—was able to stay in close contact with you and assist throughout the investigation and refund process. We understand how frustrating situations like this can be, and we appreciate your patience while it was being resolved. Your kind words mean a lot to us, and we’re grateful for the opportunity to make things right. Thank you for choosing Beach Camera.

L
Lauren Murphy · 2 reviews · Experienced 2025-12-29 ·

Super helpful!

Reply from Beach Camera2026-01-13

Hello Lauren, Thank you for the kind words! We’re happy to hear our team was helpful and appreciate you choosing Beach Camera.

D
Douglas Mc Mahon · 7 reviews · Experienced 2025-12-30 ·

Mariz

Mariz, the customer service representatative responded quickly to my request. Product was shipped quickly too.

Reply from Beach Camera2026-01-13

Hello, Thank you for your feedback! We’re glad to hear that Mariz responded quickly to your request and that your product shipped promptly as well. We truly appreciate your business and thank you for choosing Beach Camera.

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Jlo · 1 review · Experienced 2025-12-29 ·

Lariza and Rizalyn Are beyond excellent…

Lariza and Rizalyn Are beyond excellent customer service team member. Thank you so much for helping me.

Reply from Beach Camera2026-01-13

Hello, Thank you so much for your kind words! We’re thrilled to hear that Lariza and Rizalyn provided beyond excellent customer service and were able to help you. Your appreciation truly means a lot to us. Thank you for choosing Beach Camera—we’re always happy to assist!

H
HK · 1 review · Experienced 2025-12-30 ·

Honored price match

Requested a price match after the price dropped below what I paid for and the rep (Mariz) gladly obliged.

Reply from Beach Camera2026-01-13

Hello, Thank you for your feedback! We’re glad to hear that Mariz was happy to assist with your price match request and help make things right for you. We truly appreciate your business and thank you for choosing Beach Camera.

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Ed Vaughn · 1 review · Experienced 2025-12-30 ·

Top notch customer service

Thank you for your responsiveness and willingness to help resolve my concerns. Mariz did a great job answering all of my questions and keeping me informed on the status of my resolution. The entire staff demonstrated professionalism and a desire to take care of the customers needs. That you all! I will definitely make my next camera purchase with Beach! Ed

Reply from Beach Camera2026-01-13

Hello Ed, Thank you so much for your kind and thoughtful feedback! We’re thrilled to hear that Mariz did a great job answering your questions and keeping you informed throughout the process. Providing responsive, professional service and taking care of our customers’ needs is always our priority. We truly appreciate your trust in Beach Camera and look forward to assisting you with your next camera purchase!

R
Ruben Lorenzo · 1 review · Experienced 2025-12-28 ·

Mariz was amazing great customer…

Mariz was amazing great customer service was able to help me with what I needed very knowledgeable.

Reply from Beach Camera2026-01-13

Hello Ruben, Thank you for your kind words! We’re thrilled to hear that Mariz provided amazing, knowledgeable customer service and was able to help you with exactly what you needed. We truly appreciate your feedback and thank you for choosing Beach Camera.

J
Joseph Perez · 2 reviews · Experienced 2025-12-28 ·

Beach-Camera is EXTREMELY CUSTOMER-ORIENTED

Beach-Camera is extremely customer-oriented. I recently bought a Camera Gimbal from their eBay storefront. there was an issue with my purchase that needed to be fixed. Beach-Camera Customer-Service Rep "CHRISTINE GAIL and MARIS" were exceptionally helpful. I commend the customer-service-skills of CHRISTINE GAIL. Beach-Camera/BuyDig should be real proud of staff-members like CHRISTINE GAIL. I strongly recommend Beach-Camera purchases,,mainly because..they have a superb customer-service-attitude. Please recognize the above-average-performance of CHRISTINE GAIL. I am glad I shopped at Beach-Camera/BuyDig.

Reply from Beach Camera2026-01-13

Hello Joseph, Thank you so much for taking the time to share such thoughtful feedback. We’re glad to hear that our team was able to assist you and resolve the issue with your purchase. Christine Gail and Mariz will be especially appreciative of your kind words—Christine’s dedication to customer service is something we’re very proud of. Your recommendation and recognition of our customer-focused approach truly mean a lot to us. Thank you for choosing Beach Camera/BuyDig, and we look forward to serving you again in the future!

J
Jon Schneider · 1 review · Experienced 2025-12-11 ·

Competitive prices and fast shipping

Competitive prices and fast shipping. My item arrived new-in-box a few days after I ordered it and was exactly as listed. I had a question about the item and considered returning it - Yanill T., Lariza, and Rizalyn immediately reached out to me and worked to resolve my question the very same day. I ended up keeping the item and giving it as a gift to my son - it was a huge hit! I'm glad I didn't return it.

Reply from Beach Camera2026-01-13

Hello Jon, Thank you for sharing your experience! We’re glad to hear you were happy with our competitive pricing, fast shipping, and that your item arrived exactly as expected. It’s wonderful to know that Yanill T., Lariza, and Rizalyn were able to assist you promptly and help address your question the same day. We’re especially happy to hear the gift was a big hit with your son! Thank you for choosing Beach Camera—we truly appreciate your business and look forward to serving you again.

K
Katrina Lewis · 2 reviews · Experienced 2025-12-26 ·

5 STARS FOR Christine

5 STARS FOR Christine, Gail, and Grace!!! They were exceptional in their customer service while I was experiencing delays in my delivery. They exceeded my expectations in communication! Ty!!! 😊

Reply from Beach Camera2026-01-13

Hello Katrina, Thank you so much for the five-star review! We’re thrilled to hear that Christine, Gail, and Grace provided exceptional customer service and kept you well informed during the delivery delays. Clear and proactive communication is very important to us, and we’re glad our team exceeded your expectations. Thank you for your kind words and for choosing Beach Camera!