BeautifulHalo

Ben Parsley英国 · 写过 1 条评价 · 体验于 2024-01-09 · 发表于 2024-01-09

Good communication

Good experience

Good experience, freight time is longer than in Australia but apart from that goods are notified along the way. Overall satisfied

Bad company. This has to be the worst company I have…

This has to be the worst company I have ever ordered from. I was not happy with a coat I bought (completely different to advertised). I had emailed them from November asking for the return address but was told by them nor to bother it's in China. After several emails back and fourth and them not giving me a return address I got in touch with resolver, within a week I was offered 50% and told to keep the coat which I did not want to do but after weeks of arguing I gave up. Oh I was told by Beautifulhalo when I write a good review I will get the 50% thsts why I got in contact with resolver. Please avoid this company, if I could give a no star I would

A perfect purchase with patience

Despite having an issue with delivery and a vital piece missing, I found BeautifulHalo’s customer service to be very proactive and helpful to resolve my issue. Each time I contacted them they were swift in responding and keen to help. Once I received the missing part I was extremely pleased with the product. I would recommend BeautifulHalo to others.

Dianne Salter澳大利亚 · 写过 2 条评价 · 体验于 2024-01-08 · 发表于 2024-01-08

Customer service was prompt and they…

Customer service was prompt and they listened to my needs

Petro Parfenyuk美国 · 写过 1 条评价 · 体验于 2023-11-16 · 发表于 2024-01-08

Cool product

Melanija Popovic加拿大 · 写过 7 条评价 · 体验于 2023-08-24 · 发表于 2024-01-08

The cherry dress

The cherry dress that I received is beautiful. It us smaller size than I was expected but I will give it to my daughter as a present and will be perfect for her.

Tammy Hackett英国 · 写过 1 条评价 · 体验于 2023-10-19 · 发表于 2024-01-08

The t-shirt fitted my brother perfectly…

The t-shirt fitted my brother perfectly and was loose fitting just the description stated thank you very much

Promptly dealt with when my package was…

Promptly dealt with when my package was returned due to missing house number , customer service team were very supportive

Jesse Godwin美国 · 写过 3 条评价 · 体验于 2024-01-05 · 发表于 2024-01-05

Order #1935729,

Order #1935729, I received my vaporwave shorts quickly, they are very nice quality, nice and soft, I received them quickly, the company is quick to respond to any questions from you

Hufflepuff hoodie

Amazing website and quick delivery the size guide is accurate and the quality of my Hufflepuff hoodie is extremely high and the price was very reasonable

Glad for Them

Company had a one-of-a-kind shirt that I couldn't find anywhere else! Sizes run big however.

Philip Goodyer英国 · 写过 1 条评价 · 体验于 2023-12-28 · 发表于 2023-12-29

OLYMP level 5 shirt bodyfit

I purchased a OLYMP level 5 shirt body body fit 16" neck, the shirt arrived well packed and protected in recycled packaging. The quality of the material is excellent and it fits great, I am 5ft 9" 12 stone very easy to iron.

amanda henighan英国 · 写过 4 条评价 · 体验于 2023-12-29 · 发表于 2023-12-29

I measured the size of jacket I needed…

I measured the size of jacket I needed and when it arrived it was still to small I paid for 2 jackets as a large and xl as the large would have been my size but it was to small so ordered the xl and still to small. The site sizes are incorrect as I wod normally take a large. When contacted the company for an exchange was told it makes no sense to return but I would have to pay for another jacket making this the 3rd purchase. No customer service, does not understand consumer rights and the sizing is incorrect on the site

Do not buy from this company

Do not buy from this company. They do not except any returns or refunds.

Kuldip Kaur Stain英国 · 写过 6 条评价 · 体验于 2023-10-13 · 发表于 2023-12-23

I bought a beautiful tiffany style…

I bought a beautiful tiffany style ceiling light come chandlier. Though my husband has got round to putting it up yet I was delighted by the several things about the company. 1st: The cost of the item was really good and the pictures didn't do the actual light justice becuase it is truly lovely and looks good quality. 2nd: It arrived quickly, securely packaged and when they said it would. 3rd: I had purchased the bulbs , it had said (cannot remember the size) and they didn't fit. Contacted the company for a refund or exchange. They always responded immediately and they diagnosed the probelm with aid of pictures I had sent. I had purchased the wrong type of lightbulb for that size.They sent me the correct lightbulbs, complimentary. So despite having this beautiful light, I still haven't manged to wow my friends & family becuase husband still hasn't put it up. The only negative aspect of all of this is that the company could have had better information on its marketing website. It could have just put an image of the correct light bulb with the chandlier becuase then it would have saved the company the cost of shipping the correct bulbs. However, I did appreciate both their speed and dedication to customer satisfaction

Beautifulhalo's customer service is…good

Beautifulhalo's customer service is good and they are very responsive. They have been able to answer my questions and address any issues promptly."

Shulamit Dr Hadi瑞士 · 写过 2 条评价 · 体验于 2023-12-08 · 发表于 2023-12-09

BEAUTIFUL BRIGHT LAMP

Lamp is working and Beautiful I have ordered a lamp with 9 heads and it is simply very bright as I needed it and makes the room full of bright light. The colors of the blue, black and wood looks very fresh. After the first delivery which was the wrong lamp, they provided the right lamp and shipped quickly. Thank you.

David Mei美国 · 写过 1 条评价 · 体验于 2023-12-03 · 发表于 2023-12-05

Great Customer Service ;)

Beautiful halo was prompt in helping me resolve my issues, and left me with a satisfactory result. They have a good selection of products that helped me in my search for a light fixture.

It's a scam, they are FRAUDULENT SO STAY AWAY from them unless you want to waste of your money!!

It's a scam, they are FRAUDULENT SO STAY AWAY from them unless you want to waste of your money!! I ordered something from their website on the 6th of November and I paid extra £2.63 for insurance which is a total rip off! Plus the standard shipping fees of £3.34, which is the fastest delivery but I have NOT received it yet!! They emailed me saying "Congratulations, your order (xxx) has shipped"! And I thought wow that is such great news! They also attached a link to track the order, which has been showing me the same info since the 9th and that is my package is waiting to be picked up by the carrier. I went on live chat with their customer service on the 15th and they said that the fastest delivery they can offer is standard shipping (by air) "as if we still use ships for such a thing" so the total delivery time for air transportation = processing time (7-10 working days) + shipping time 10-15 days and the estimate time of arrival is on the 3rd of December and that was their fastest shipping method, which I have paid for anyway “not knowing it’ll take that long”! I told them I need it sooner and that’s why I paid extra, because I bought it as a gift for my brother and I will be travelling in 4 days time so I wouldn't need it if it reached while I'm gone, so they asked me to wait because I might like it, completely ignoring the bit where I said I am travelling in a couple of days and that it is for “MY BROTHER”! Dah!! So they lost track with their lies to me because at the beginning of the chat they said that it’s been shipped and it has arrived to the UK and just waiting for the carrier to pick it up and deliver it to me, then gave me all the above timelines. Also saying that the CONTAINER is at the custom and then it'll need clearance... I said what container? It's just a cardigan so they said that it was shipped with another item! I said which other item? I only ordered 1 item, so of course they didn't know what other lies they could tell since everything they’d said just didn't make any sense so they asked me to send an email to their support email address. During that chat I asked for them to cancel the order and refund me the money but they refused but offered me 5% refund then 10% which would be £3.2 out of £38, so it's money down the drain! I sent an email to their support email address asking to cancel the order and refund the money back so they came back to me with the following email: We had sent the package to you and it is still on the way. The tracking information will be updated when they arrive at the local country. Tracking number: XXXXXXXXXX Tracking site : https://XXXXXXX As the package has already been sent out, according to our website policy, we do not accept cancellation Please refer to our cancellation and return policy: XXXXXXX (sorry, the review won't let me attach any links) Sorry for the inconvenience. (SO PLEASE READ THEIR WEBSITE POLICY BEFORE being tricked and buying anything from their website) then good luck in receiving your order or getting your money back!!! Anyway, as I was staring at the tracking site, I found out that the shipment has NOT even left China, so that carrier is one in China!!! That site won’t lie because they can’t fill out any info on it is being entered by the carriers and it’s all down to them to update it, yet they sent me another email insisting that the item has been shipped! So frustrating, it’s the worst website and customer service EVER and I wish I read the reviews before ordering and losing my money... DO NOT BUY FROM THIS WEBSITE!