BeenVerified.com

Hi Ronnie, Thank you for your wonderful review! We're delighted to hear that you were satisfied with your experience. If we can provide any further assistance, please email us at [email protected].

Hi Sherri, Thank you for your wonderful review! We're thrilled to hear that BeenVerified helped make your used vehicle purchase easier and gave you greater confidence throughout the process. If we can provide any further assistance, please email us at [email protected].

Hi Jim, Thank you for leaving a 5-star review! We're glad to hear that you had a positive experience and found the results helpful. If we can provide any further assistance, please email us at [email protected].

Hi Ricky, Thank you for taking the time to share your great feedback with us. Thank you for being a satisfied customer. If we can provide any further assistance, please feel free to email us at [email protected].

Hi there, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused. We would like to further investigate on this matter however we could not locate an account using the information you provided. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Hi Ed, Thank you for leaving a 5-star review! We're delighted to hear that BeenVerified provided the information you needed at a great value. We truly appreciate your support and are glad you had a positive experience! If we can provide any further assistance, please email us at [email protected].

Hi there, Thank you for taking the time to share your great feedback with us. We're glad to hear that you were able to locate the information you're looking for. If you have any questions please feel free to contact us at [email protected].

Hi Becky, Thank you for leaving a 5-star review! We're glad our service was helpful when you needed it most. If we can provide any further assistance, please email us at [email protected].

Hi there, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused. Based on your review it appears that you have signed up for our 7 day $1.00 trial. If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page. When signing up for our unlimited background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We would like to further investigate on this matter however we could not locate an account using the information you provided. Can we ask you to please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Hi there, Thank you for taking the time to share your great feedback with us. We're glad to hear that you love using our service. If you have any questions please feel free to contact us at [email protected].

Hi Kathleen, Thank you for your thoughtful review! We are glad to hear our service has been helpful in providing the information you needed for important decisions. If we can provide any further assistance, please feel free to email us at [email protected].

Hi BlueIvory, Thank you for your feedback! We are happy to hear that you had a positive experience with our service. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Niki, Thank you for your kind words! We are delighted to hear that you found the information you needed quickly and that you had a positive experience with both our service and the cancellation process. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Robert, Thank you for your thoughtful feedback! We are delighted to hear that you found our service easy to use. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Anabel, Thank you for your feedback! We are glad our service helped you find the information you were looking for. If we can provide any further assistance, please feel free to email us at [email protected].

Hi there, Thank you so much for your thoughtful review! We are glad to hear you found our service to be a good value. We appreciate your support and are grateful you took the time to share your experience with us. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Kendra, Thank you so much for your thoughtful review! We are delighted to hear that you found our service helpful, easy to use, and that you were able to find the information you needed without any trouble. It's also great to know that the trial option worked well for your needs. Thank you for choosing BeenVerified! If we can provide any further assistance, please feel free to email us at [email protected].

Hi James, Thank you for taking the time to share your feedback with us. I sincerely apologize for any confusion or inconvenience this may have caused. Please note that when you change your subscription plan, your previous plan will be replaced. Any unused reports from your previous plan will not carry over to your new subscription. However, any reports you have already generated will remain available in the Recent Reports section of your account. Additionally, your $49.99 charge has been successfully refunded. Your current $14.99 subscription and its included reports will remain available for use until 09/22/2026. If you would like to reactivate your account, please let us know. We would be more than happy to assist you with the reactivation process. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Geoff, Thank you for taking the time to share your feedback with us. We completely understand your concerns regarding the account. BeenVerified wants our customers to be aware of the billing prior to creating an account with us. While we don’t have a record of a completed cancellation on our end, the account automatically renew your service every month. Could you please share the cancelation reference number when you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel. Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial. Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. Please be assured that your account was canceled and refunded. Additionally, we value each and every customer, and we take your concerns seriously. We would appreciate the opportunity to investigate this matter further and determine what may have occurred. Once we receive the cancellation reference number or any additional information you can provide, we'll be happy to investigate this matter further. Please email us at [email protected] ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Hi Octavias, Thank you for leaving a 5-star review! We're happy to hear you had a great experience with us. If we can provide any further assistance, please feel free to email us at [email protected].