Hello Kristy,
Thank you for the public recognition of our customer service! We strive to provide customer service that matches the same quality and excellence that we aim for in our product offerings. We are so happy to hear that you received a prompt and attentive response from our team member Sterling. Thank you for choosing bellicon!
A
Almeo · 写过 3 条评价 · 已认证 · 体验于 2026-06-11 ·
★★★★★
乐于助人的客户服务团队
客户服务团队迅速回复了我的疑问。说明清晰且有帮助。
bellicon 回复2026-07-09
Hello Almeo,
Thank you for your thoughtful feedback! We’re so glad to hear that our customer service team was able to respond promptly and provide clear, helpful guidance. We truly appreciate you choosing bellicon and are always happy to support you anytime!
S
Sharon L Lash · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
I was kept informed of the status of my…
我随时了解我的订单状态,并且两件商品按时一起到达。
bellicon 回复2026-07-09
Hello Sharon,
Thank you for the nice review! We’re glad to hear your order arrived on time, as expected. We put great care into the quality of our products and service, so it’s wonderful to know you experienced that with even the delivery process and communication. Enjoy your bellicon!
K
KD · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·
★★★★★
Took much longer to receive than was…
收到货的时间比订购时注明的时间要长得多。汇编指令太小,无法阅读,需要放大。我们将看看组装如何进行。
bellicon 回复2026-07-09
Hello Kathy,
We are sorry to hear you somehow got the wrong impression of the order fulfilment timeframe. We do advise up to 7-10 business days, after an order has been placed, to fulfil (ship) the order. Your order was shipped within that timeframe, and it was delivered just over two weeks after you placed your order. We do apologize that you’ve found the printed assembly instructions to be too small. However, we do have a clear step-by-step assembly video on our YouTube channel. Just search for Bellicon-English and look for the T-Bar assembly video in our How-To’s playlist. Thank you for the feedback.
Hello Donna,
Thank you for complimenting the bellicon and we are glad to hear that you love it! We do apologize about the order status and ship time email not being sent to you. We actually had a software issue during that time when you placed your order. Normally, within 1-2 days after an order is placed, customers get an auto-generated email informing them of the shipping and delivery timeframe. However, you did not get that email, and we are sorry for the inconvenience. But, we do appreciate the feedback and the time you took to leave your review. Thank you for choosing bellicon!
Hello Nancy,
Thank you for your review! We’re pleased to know that upgrading your bellicon was so easy for you. Its durable, modular design is made to last for many years, with replaceable components that keep your rebounder performing at its best. Happy bouncing!
Hello Hal,
Thank you for the constructive feedback regarding our shadow boxer. We are sorry you have experienced this issue with the belt, but that type of wear is actually extremely rare. There are only a handful of other such cases that we are aware of. It seems, in this case, that it is being used quite often and intensively, which likely will require changing out the band tubes more often in order to avoid the belt from splitting. However, we are glad you are getting good results from using our products and that your bellicon has held up better with rigorous use. Thank you again for your review!
Hello Armine,
Thank you for the review and for being a long time bellicon enthusiast! We are proud to offer the best quality rebounder on the market and we are glad that you have recognized and appreciated that fact. Thanks again for choosing bellicon!
M
MARGARITA · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
产品如广告所示
产品如广告所示。 对我的单位来说是一个很好的补充
bellicon 回复2026-07-02
Hello Margarita,
Thank you for your review! We’re glad to hear our T-bar is a good addition to your bellicon and that it met your expectations. We put great care into the quality, fit, and functionality of every accessory, so it’s great that you found it to be exactly as advertised.
Hello Sarah,
Thank you so much for your kind words! We’re so happy to know that, after trying many rebounders, the bellicon stands out for its feel, quality, and design. It’s also great that our customer service made such a positive impression. We truly appreciate you choosing bellicon!
Hello Pamela,
Thank you for your enthusiasm about your experience with us! We’re very happy to know that we were able to provide free shipping to Alaska, unlike our competitors. Not only that, but you definitely received a superior rebounder in both quality and features, as compared to the competition. We’re glad that you noticed the bounce of our rebounder to be the best on the market and we thank you for choosing bellicon!
N
Nora Matthews · 写过 1 条评价 · 已认证 · 体验于 2026-06-06 ·
★★★★★
有我想要的产品
有我想要的产品。 高效交付。
bellicon 回复2026-06-29
Hello Nora,
We appreciate the positive feedback regarding our product offerings! We’re glad we provided you with timely order fulfillment and efficient delivery as well. Thanks for the review!
Hello Rhonda,
Thank you for the review! We’re so glad the bungees were easy to change and that your bellicon feels good as new again. Keeping up on the bungee maintenance is an important part of ensuring your rebounder delivers a smooth, reliable bounce for years to come. Thank you for choosing bellicon!
C
Caitlyn McCoy · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·
★★★★★
从来没有收到过我的篮板球,但我确实……
从未收到我的篮板球,而且还没有发货日期
bellicon 回复2026-06-26
Hello Caitlyn,
We are very sorry to hear that your package was lost by FedEx! Just to clarify, your order did ship from our German warehouse on June 3rd, and your order was fulfilled within our advised 7-10 business day timeframe. Your order arrived at a FedEx sorting facility in Virginia on June 7th, where it was lost. We have just filed a lost shipment claim with FedEx, and a replacement shipment will be shipping from our California warehouse today. We apologize for the delay and inconvenience! But please reserve this 1-star review for FedEx, as they are at fault in this case.
B
Barclay Hill · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·
★★★★★
精彩的!!!!!!
bellicon 回复2026-06-24
Hello Barclay,
Thank you for your wonderful feedback! We’re so happy you’re enjoying your bellicon and truly appreciate your enthusiastic endorsement of our products.
Hello Bijan,
Thank you for your feedback. We’re glad to hear the replacement bungees are performing well and delivering the firm, high-quality bounce you expect from your bellicon.
We’re also pleased our team could resolve the delivery delay quickly and get a replacement to you within a few days. Reliable service and durable components are exactly what we aim to provide.
Hello John,
Thank you for sharing your experience!
We’re so glad to hear that your bellicon is performing so well for you, especially with the ultra-strong bungees. It’s great to know the stability and build quality are meeting your expectations.
We’re also very pleased that our Customer Service team was able to support you during setup and leave such a positive impression. We’ll be sure to pass on your kind words.
Wishing you and many great workouts ahead on your bellicon!
Hello Lovett,
We appreciate your feedback about the bungees. However, it is not clear what you mean about the new bungees not matching. If you need assistance or have questions, please contact our customer service, as we would be happy to help you with that.
Hello Victoria,
What an incredible endorsement—thank you for sharing!
It’s especially meaningful coming from someone with over 30 years in the fitness industry. We’re proud to know that your bellicon has become the only piece of home equipment you’d ever choose. The combination of versatility, full-body training potential, and everyday usability is exactly what it was designed for.
We love hearing that you enjoy the instructors and how fun the workouts feel—because when training feels good, consistency follows naturally. And of course, the fact that it folds away so easily is the finishing touch on making it a true space-friendly fitness companion.
Thank you for your enthusiasm and for choosing bellicon! Wishing you continued joy and many fun workouts ahead!
F
Frannie · 写过 9 条评价 · 已认证 · 体验于 2026-05-21 ·
★★★★★
喜欢我的新篮板手
喜欢我的新篮板手!如此坚固!弹跳极佳!
bellicon 回复2026-06-24
Hello Frannie,
Thank you for the enthusiastic review! We’re so happy to hear you’re enjoying the sturdiness and excellent bounce of your new bellicon. Quality and comfort are at the heart of every rebounder we make, so your feedback is much appreciated. Thank you for choosing bellicon!