Hi JAA,
Thanks for writing in, and I'm very sorry to see that you had a bad experience.
I'm not seeing an email from you alerting us to this, but I went ahead and issued a full refund, which you should see reflected on your side in the next day or so.
Thanks,
Ashleigh
Hi Audra,
Thanks for writing in, and I'm very sorry to hear about your experience. I couldn't find any emails from you in our system, but I really want to make this right.
Please feel free to email me directly at [email protected] with your order number, and I'll be happy to help!
Thanks,
Ashleigh
Carol, I am so sorry to hear about your experience. Can you confirm your order number for me? I want to do everything I can to make this right.
You can provide your order number here or email me directly at [email protected].
Thanks,
Ashleigh
I'm so happy to hear that, Amy! Thanks so much for writing!
A
Ang · 写过 1 条评价 · 已认证 · 体验于 2026-03-03 ·
★★★★★
我还没有收到我的书
Biblio 回复2026-03-04
Hi Ang,
Thanks for your message, and I'm sorry to see that you haven't gotten your book. I've gone ahead and issued a full refund, and please let me know if there's anything else I can do!
Thanks,
Ashleigh
Hi Margaret,
We aren't Greener Books, but they do list inventory on BIBLIO. Have you not received an order? If so, please confirm the order number and I'll be happy to dig into this further!
Thanks,
Ashleigh
Hi Alicia,
Thanks so much for writing and for the note about delivery status updates. We definitely do want to improve those, so please stay tuned!
Thanks,
Ashleigh