We're so glad to hear your order arrived quickly and that our precise instructions were helpful! We truly appreciate you noting the careful packaging and the guidance for plant care. We hope your mums thrive after all that rain!
We're truly sorry the plant arrived in that condition. We appreciate you reaching out and are glad we could promptly resolve the issue with a refund. We understand your disappointment about the item being out of stock and hope you'll consider us again.
E
Erin Seymour · 写过 6 条评价 · 已认证 · 体验于 2026-06-11 ·
★★★★★
植物总是健康的
植物总是健康、总是高兴!
Bluestone Perennials 回复2026-07-02
We're so happy to hear that your plants always arrive healthy and that you are consistently pleased with them! We truly appreciate your kind words.
We appreciate you sharing your feedback regarding your recent plant order. We are concerned to hear that you received a smaller plant again, and we understand your disappointment with this recurring issue. Please contact customer service if your plant does not thrive.
We're truly sorry to hear that your plants arrived in such poor condition and that the packaging didn't meet your expectations. We understand your disappointment. Please contact customer service for further assistance. We will honor our guarantee.
We are so happy to hear that your plants arrived in beautiful and healthy condition, and that you appreciated our packaging! Thank you for your wonderful feedback.
We're so happy to hear that our plants arrived in wonderful condition and are thriving in your garden! We appreciate your kind words about ordering from us.
K
KG · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
对他们的客户非常满意……
对他们的客户服务非常满意
Bluestone Perennials 回复2026-07-02
We are so happy to hear about your positive experience with our customer service. We appreciate your kind words!
We are so happy to hear that you found our ordering process easy and that your products arrived as promised! It's wonderful to know that you're enjoying them for years to come.
We appreciate your candid feedback regarding the initial condition of your plants upon arrival. We understand your concern about how they looked after their journey. We are genuinely pleased to hear that, with your care, they are now thriving. We are always working to improve our packaging and shipping processes to ensure our plants arrive in the best possible state.
We're so glad to hear that your plants arrived in great condition and that you appreciate the biodegradable pots! Your positive feedback means a lot to us.
P
Peter Graham · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
产品及时到达
产品及时到达,状态良好。
Bluestone Perennials 回复2026-07-02
We're delighted to hear that your product arrived promptly and in excellent condition. Thank you for taking the time to share your positive experience!
We are sorry you experienced a delay in response, as stated on our contact page it can take up to 5-7 business days during our shipping season. Please contact customer service if your plants did not recover.
We're so pleased to hear that you had such a positive experience with us and that our plants arrived healthy! We truly appreciate your kind words and look forward to your future purchases.
We are sorry to hear about the condition of your plants upon arrival. We understand your frustration with the dried-out soil and weak plants. Please call us so we can discuss further options per our guarantee. 1-800-852-5243.
C
Customer · 写过 13 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
包装完好
包装完好,植物到达时状况良好。
Bluestone Perennials 回复2026-07-02
We're delighted to hear that your plants arrived in excellent condition and were well-packaged. Thank you for sharing your positive experience!