I bought a horseshoe ring. It looks pretty in photos and videos, but what they don't tell you is you'll never get the end back on, so goid luck getting to wear it!! You can buy their "ball grabber" tool, but its COMPLETELY useless. I ha e yet to come across another customer who was able to get the end back on the horseshoe ring. Highly disappointed.
Save your money
The company itself it’s okay
One of the host on the lives are lowkey racist and unprofessional when it comes to selling jewelry then they mute members for having an opinion and being honest about the products.
The jewelry belly ring dangle chipped off the jewelry isn’t all that ether
Ordered a set of gauges, the items were marked as delivered but they were not delivered to my home, I contacted the post office and I was told to contact the supplier in which I did. I have been getting the run around from bodycandy from the beginning… “someone will be emailing you today about your issue” in which it doesn’t happen. So I email them back and they reply with “they will be emailing you by the end of the day” and again that doesn’t happen. If you order from them good luck as resolving any issues you may have because once you tell them there’s an issue with the order the run around will begin.
So I gave them a 2. this is why Customer service is VERY important. They are not good at it. I purchased two seperate orders because I saw something else I wanted and bought the same things again adding the new item thinking I could cancel. Unfortunately, after I purchased it I reached out to customer service and they said I can't cancel once i hit submit. So, then he says but you can return it for store credit. WEll that only helps me if I intend to buy from them again. Then I spoke to another agent and guess what? I have to pay for the return shipping as well. So now i'm stuck with 4 of the exact same nose ring! I will not be ordering from them again and I'm warning everyone else not to either. I don't care how good some product is... if you suck at basic customer service you lost my business. Clearly you don't stand by your products. SHAME!