We're very sorry to hear about your experience. Receiving dented lids is certainly not the quality we strive to provide, and we're sorry for the frustration this caused.
If you're willing, please reach out to us at [email protected] with your order information so we can take another look at the damage. This is definitely not how we want to handle situations involving damaged products, and we'd truly appreciate the opportunity to review what happened and see if we can make things right.
We value your feedback and hope to have the chance to provide you with a better experience. Thank you!
Thanks so much for the wonderful review! We're thrilled to hear Aubrey was great to work with. We'll be sure to pass along your kind words. We truly appreciate your support and look forward to assisting you again!
Thank you for the fantastic review! We're so glad to hear you had an easy ordering experience and found the reorder option, shipping updates, and fast delivery helpful. It's great to know the lids were a perfect fit as well. We truly appreciate your support and look forward to serving you again!
Thank you for the wonderful review! We're so glad you chose to support a local business, and it means a lot to hear that you had a great experience. We're happy your bottles arrived quickly and were packaged safely. Thank you for your recommendation, we truly appreciate your support and look forward to serving you again!
K
Keys · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
瓶子到达时完好无损
瓶子到达时完好无损。经过我的检查,质量很好。盖子正确贴合。已经在寻找下一个订单了。
Burch Bottle & Packaging 回复2026-07-21
Thank you for your great review! We're happy to hear your bottles arrived safely, met your quality expectations, and that the lids fit perfectly. We truly appreciate your business and are excited to help with your next order!
Thank you for your feedback. We understand that waiting for an order to arrive can be frustrating. Since we ship all orders from our facility in New York, transit times can vary depending on your location and the carrier’s delivery schedule.
We always recommend reaching out to our team if you have questions about expected delivery times. We’re happy to provide an estimated arrival date and help however we can. We appreciate your business and hope to have the opportunity to better serve you in the future!
Thank you for the wonderful review! We're so happy to hear your jars arrived quickly and were well packaged. We love hearing that they'll be used for candles, and we can't wait to be a part of your creations. We truly appreciate your support and look forward to your next order!
M
Mat Myers · 写过 1 条评价 · 已认证 · 体验于 2026-05-27 ·
★★★★★
快速高效
快速、安全的运输! 当您需要大量物品时,价格会很优惠。
Burch Bottle & Packaging 回复2026-07-21
Thank you for the great review! We're glad to hear you were happy with our fast, secure shipping and found our pricing a great value for larger orders. We truly appreciate your support and look forward to serving you again!
Thank you for the wonderful review! We're so happy to hear your containers arrived safely, were packed well, and met your expectations. We love hearing that you're excited to use them for your products and truly appreciate your support. We look forward to helping with your future orders! Thank you for choosing Burch Bottle!
Thank you for your honest feedback! We're glad to hear our phone support team was able to provide a great experience. We also appreciate you bringing the checkout concern to our attention. We understand how important it is for the ordering process to be seamless, and our team is actively working to get this issue resolved. Thank you for your patience and look forward to working with you again!
t
tony · 写过 5 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
快速运输
发货很快
Burch Bottle & Packaging 回复2026-07-21
Thank you for your review! We're glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again on your next order!
N
N. Petrusich · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·
★★★★★
很高兴通过电话交谈并且……
很高兴通过电话交谈,订单包装得非常仔细。 漂亮的罐子。
Burch Bottle & Packaging 回复2026-07-21
Thank you for the wonderful review! We're so happy to hear you had a great experience speaking with our team and that your orders arrived carefully packed. We're glad you love your jars and truly appreciate your support. We look forward to serving you again!
Thank you for the great review! We're so glad to hear that ordering with us is always an easy experience. We appreciate your continued support and look forward to helping with your next order!
Thank you for your review! We're glad to hear your order arrived quickly and that the products matched the descriptions provided. We appreciate your support and look forward to serving you again!
Thank you so much for the wonderful review! We're really glad to hear you've had such a positive experience with our team. Whether it's a full truckload shipped directly to you or a single case picked up at our warehouse, we're always happy to help make the process as easy as possible. We truly appreciate your business and look forward to working with you again!
D
Debbie · 写过 3 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
他们能够找到以前的……
他们能够找到以前的订单并有效地处理和交付新订单。
Burch Bottle & Packaging 回复2026-07-13
Thank you for your review! We're glad we could quickly locate your previous orders and make the reordering process easy. We appreciate your business and are happy to hear everything was handled efficiently. We look forward to helping you again on your next order!
F
First time customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
销售人员接听了我的电话……
销售人员立即接听了我的电话并帮助我完成了订单。没有比这更好的服务了。我的订单如期到达并完成。
Burch Bottle & Packaging 回复2026-07-13
Thank you so much for your thoughtful review! We're delighted to hear our team was able to help you place your order quickly and that everything arrived on time and complete. Providing great service from start to finish is what we strive for, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
W
Woods Way Apiary, Clifton Park · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
很棒的产品
很棒的产品,很容易打交道,员工也很友好,反应迅速。
Burch Bottle & Packaging 回复2026-07-13
Thank you for the kind words! We're so happy to hear you're pleased with our products and that our team has made your experience a positive one. We truly appreciate your support and look forward to serving you again!
R
Rothy · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
服务非常好,送货到达…
优质的服务,交付在指定的时间内到达。包装很棒。
Burch Bottle & Packaging 回复2026-07-13
Thank you for your great review! We're so glad to hear your order arrived within the expected timeframe and that everything was packaged well. We truly appreciate your feedback and your business, and we look forward to serving you again!
M
Myra's · 写过 3 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
始终可靠
从 Burch Bottle 购买产品时我永远不必担心。可靠、优质。
Burch Bottle & Packaging 回复2026-07-13
Thank you for your wonderful review! Knowing you can count on us means a great deal to our team. We're committed to providing reliable service and quality products with every order, and we're grateful for your trust and continued support. We look forward to serving you again!