Hi Nicola! Thank you so much for taking the time to leave us a review and with some helpful suggestions regarding our shipping. We will certainly take that on board. 😊 We're delighted that you are happy with your collar and hope that you and your dog both enjoy many more happy walks together. 🙌 🐾
Thank you so much Lori for sharing your feedback and positive experience of the Canny Collar. We are absolutely thrilled that you have got such a great result with your dogs! And of course, our ultimate aim with the Canny Collar is to help you to enjoy walking your dog, which it sounds like you are doing. 😊
We are happy that our customer service met your expectations. Good luck with your training and if we can help with anything else, please don't hesitate to contact us. 🙌 🐾
Hello Jude - thank you for taking the time to leave a review and for your feedback on the Canny Collar. We understand that everyone has their own personal preferences for dog gear and I'm sorry that on this occasion, we weren't able to meet your expectations on this. The reason we use a buckle is that during the original trials of the Canny Collar, the participants expressed a clear preference for the buckle over the quick release plastic buckle as it was perceived to be more secure. Several participants had dogs which on occasion had broken free of the plastic snap buckle and so felt the metal pin buckle to be safer for their dogs. As we say though, each person has their own wish list and we can't please everyone unfortunately!! But we have taken on board your suggestion and may look to add a version with a quick release buckle at some future point. 😊
Wow Joseph, what a beautiful story, thank you so much for sharing it with us! 😊 We are delighted that the Canny has helped you to enjoy both Bella and Carlie Mae. 🙌 We don't often receive reviews from such lifelong customers and so we really appreciate you getting in touch with your experiences of our product. The very best of luck with Carlie Mae, it's lovely that you have something that connects her and Bella as we are sure they are both two very special girls in your heart. 🐾
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Aslam Rubeena Khan · 写过 4 条评价 · 体验于 2023-07-06 ·
★★★★★
很棒的服务
CannyCo America LLC 回复2023-09-07
Thank you so much Aslam, we are delighted that we could meet your expectations on customer service. 😊
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Michael turner · 写过 64 条评价 · 体验于 2023-08-13 ·
★★★★★
领子设计很好,而且很实用……
领子设计不错,做工也不错,就是耐用性不太好。我们的开始有点磨损,不知道我还能相信它多久。由于成本和使用寿命,不会再购买。
无法发布链接,但 Sandown 宠物店,1 St John's Rd,Sandown PO36 8ER
我们养狗已经18个月了
CannyCo America LLC 回复2023-08-14
Hi Michael - thank you for your review and we're sorry to hear that you had a problem with your collar. May we ask where you purchased your collar and how long you have had it? Please contact us at [email protected] where we can offer you a solution.
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D Y · 写过 3 条评价 · 已认证 · 体验于 2023-07-03 ·
★★★★★
令人惊叹的产品
令人惊叹的产品。易于使用且非常有效。交货快速高效。推荐100%。消除大型犬的拉扯
CannyCo America LLC 回复2023-07-18
Thank you so much for such a glowing review! 😊 We're really happy that the Canny Collar has been so effective in helping you to walk your large dogs. 🙌 Good luck with your training. 🐾
Thank you so much Barry for kindly taking the time to leave feedback on how the Canny is working with your Bassets. We are delighted that both your dogs have adapted well to using it and they you are able to enjoy walking them. 😊 Good luck with your training and we hope you enjoy many happy walks together. 🐾
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M. Dean Caudill · 写过 1 条评价 · 已认证 · 体验于 2023-05-30 ·
★★★★★
我喜欢你们的产品。
CannyCo America LLC 回复2023-06-21
Thank you Dean for your feedback, we are delighted that you like our products. 😊 🐾
Thank you for taking the time to leave your feedback Christine, it's much appreciated. 😊You're doing the right thing by starting early and with patience and time you will get a result. You might find this info useful for training with your pup: https://www.cannyco.com/pages/puppy-lead-training-canny-collar
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Larry Miller · 写过 1 条评价 · 体验于 2023-06-06 ·
★★★★★
修饰的结果很漂亮。
CannyCo America LLC 回复2023-06-06
Hi Larry - not sure if you have posted this to the wrong account as we do not sell grooming products.
Thank you so much Ornella for taking the time to share your positive experience with us and also for your kind words, we're glad we could meet your expectations on product quality. Good luck with your training, hope you enjoy many happy walks together. 😊 🐾 🙌
Thank you so much Patricia for such a glowing review! 🙌 We are all blushing here in the offices at CannyCo America!! 😊 We are delighted that we met your expectations on customer service and delivery times and look forward to being of service to you again in the future. 🐾 🐾
Thank you Janet for such positive feedback, that is fantastic news that you now feel you can now enjoy walking both your dogs together! 🙌 Thank you also for recommending us also, that is very much appreciated. 😊 We hope it helps other owners who may be considering a Canny Collar. Good luck with training your dogs and hope you all enjoy many happy walks together. 🐾 🐾