CannyCo America LLC (www.cannyco.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
The strap around the head is the proper size but the strap around the muzzle is just way too big, I have to tie it then it is too tight. I wish we could customize the strap around the muzzle
Hi Nadia - if you would be so kind as to send us a photo of your dog wearing the collar to [email protected], we can take a look and come up with a solution for you.
Order quickly shipped and leashes are a great quality
Thank you so much Kay for taking the time to share your experience. 😊 Good luck with training your dog. 🐾 🐾
Exceptional collar. You’d think my 1yr old puppy was bred for dog sledding, that is until we purchased her Canny collar! She’s like an entirely different dog on walks. We’ve tried no pull D rings on the front of harnesses, but those were not effective. This was the best purchase I could have made to train her on walks.
Wow Whitney, thank you so much for sharing your experience of the Canny Collar! 🙌 We're delighted that you got such a great result with your puppy! You have made a great start to her walking training and we hope you both enjoy many happy walks together. 😊 🐾 🐾
The quality of the product is top notch. This Company stands behind their products. They have been there to quickly respond and to help. This Company has gone above and beyond. Enjoy.
Thank you so much Fred for your very kind words! We're delighted that we met your expectations of product quality and that our customer service was to your satisfaction. 😊 We would like to wish you all the very best with your dog training, we hope you enjoy many happy walks together. 🐾 🐾
The CannyCo collar was a game changer for walking my GSP. While leash walking is still not perfect, the CannyCo allows me to walk her with significantly reduce fear of injury to both of us. My girl was 4 months when she came to live with me, and the previous owners had either used a retractable leash when walking her or had never done any leash training with her, or a combination of both. I suspect it was both. My efforts at training her to walk on a leash worked perfectly as long as we were inside our home or in our back yard. But, once we left those confines and she had a world of distractions, forget about it! Everything she had learned…well…I can’t say she forgot it all, but she could not apply it because she was so distracted!! She’s 3-1/2 years old now, and I had pretty much given up that we would ever achieve success in leash walking until a few months ago when I enlisted the help of a local dog trainer who recommended the CannyCo. I wrote the name down, but forgot to order it until about a month ago. The first time I tried it with my girl, I knew that we had finally found something that would at least make leash walking doable. Again, it’s not perfect, but we are making meaningful progress now, for which I am very thankful. I wish I had known about the CannyCo when she first came to live with me. It would have made a HUGE difference!
Thank you so much Sheila for such a detailed and glowing review. 😊 We're delighted that the Canny has helped you both to enjoy your walks without stress, frustration or fear of falling over. 🙌 Please also thank your dog trainer for recommending our product, it's great to know that training professionals out there are also working with our products. 🐾 🐾 Good luck with your training!
This invention is a lifesaver! I’m a 70-year-old woman and I have a 75 pound six month old Great Pyrenees puppy. Even with weekly training, walking him was just not enjoyable due to his power and my hand injury. The trainer recommended this Canny collar. Instant relief! It took him a couple of minutes to adjust to it, with liver treats. It worked so well, I bought one for my 25 pound dachshund who can be quite stubborn on walks. I can’t thank you enough for this product!
Wow Carol, that is such a great testimonial, thank you so much for sharing your experience of the Canny with us! 😊 We're absolutely delighted that we have been able to help you to enjoy walking your dogs and that you got such a great result! 🙌 It's no fun walking a big, powerful dog, especially with an injured hand so we're so pleased we could help. Good luck with your training, we hope you have many more happy walks together. 🐾 🐾
I didn’t buy a the canny collar from you. I bought it from Amazon. I don’t usually write a review but this collar is a total game changer. My dog walks calmly doesn't pull. I feel he’s is more confident or I am because I am in total control. It’s a pleasure now to go for walk I have to thank the lady that told me about this collar.
Thank you so much Anita for taking the time to leave a review, that is fantastic news about your dog. 🙌 We're delighted that you have got such a great result and that walking him is now a pleasure. 😊 Good luck with your training and we hope that you both enjoy many happy walks together. 🐾 🐾
I recently ordered Canny Collars for my dog training business, and I couldn't be happier with my purchase! The ordering process was smooth and efficient, and the collars arrived quickly. The quality of the collars is impressive. They are well-designed, comfortable for the dogs, and effective in training. I've noticed a significant improvement in my training sessions since using them. Overall, I highly recommend Canny Collar to anyone looking for a reliable and effective solution for dog training. Great product and fantastic experience!
Thank you so much Yvonne for your kind words. As a fellow dog training professional, your opinion means all that much more to us here at Canny. 🙌 We're delighted that you are finding the Canny Collar to be a valuable addition to your training toolbox. 😊 Best of luck with your business and if we can help out with anything else, please don't hesitate to contact us. 🐾 🐾
We own a 90 lb lab that we have had for almost 4 years. We hardly ever get to take her on a walk because of how difficult it is. We have tried gentle leader and other things but nothing has ever worked as well as the canny collar!! We're so pleased and that now we can actually enjoy walks with our dog. Thank you canny co!!
Thank you so much Jake, wow, what a recommendation! 🙌 So you CAN teach an old dog new tricks!! 😂 We're delighted here at Canny that you got such a great result with your lab and that you guys can all enjoy your walks together. 😎 Good luck with your walking training and thanks again for sharing your experience. 🐾 🐾
This collar has changed my life! I used to be nervous to walk my 80 lb dog past other dogs since she was such a puller. A few training walks with the Canny Collar and it’s a whole new ball game!!
Wow Tracy, that is fantastic news!! 🙌 🙌 Thank you so much for sharing your experience, we're absolutely thrilled that the Canny has worked so well for your strong girl! 😎 We hope that you both enjoy many more happy walks together. 🐾 🐾
Wouldn't say my experience was great. I'm used to using a gentle leader, but these instructions were incomplete.
Many thanks for your review Susan and we are sorry that the Canny Collar did not meet your expectations. If you would be so kind as to share how you felt the instructions were incomplete, we can help you to use the collar and get your dog walking the way you would like, thank you.
Easy to order; fast shipping; real-time tracking with Shop
Thank you for your feedback in using our website. We are delighted that we could meet your expectations on shipping times and tracking info. 😊
We have an eight month old Sheepdog/Poodle mix who is now 60 pounds and a handful when strange people or dogs are around. Since she is still a puppy (a big puppy) she gets so excited that she pulls everyone around who is holding her leash. We tried everything, short of a shock collar. A friend at the dog park suggested getting a Canny Collar, which I did, and it worked, beyond my expectations actually! It is light weight, easy to put on and works like reins on a horse and doesn't hurt her, but does give me control. I recommend this Collar to every dog parent who struggles with the joy and antics of a young, BIG puppy. Last thing I want to do is break her wonderful Spirit and Joyfulness.
Wow Monte, that's a fantastic recommendation, thank you so much for sharing it with us. 🙌 We're absolutely thrilled that you got such a great result with your puppy on the Canny. There's nothing like being able to walk your dogs without stress or discomfort is there?! We know how it feels. Pleased also that we exceeded your expectations, we're just a small family company so do our best to compete with the big boys. 🙌 Best of luck with training your puppy and if we can help with anything else, please don't hesitate to get in touch. 😊 🐾
our package was delivered ahead of time and the product is great!
Happy that we could meet your expectations on delivery time and product quality, Mar. 😊 Hope you enjoy many happy walks with your dog. 🐾 🐾
Great services and quick product delivery
Thank you Nicolas for taking the time to leave a review. Happy we could meet your customer service and delivery expectations. 😊
Love the Canny collar! Been using this collar for both my pups for years. Great quality and doesn't damage their teeth or pull on their eyes or any part of their faces. Truly the best and easiest collar for walking my fur babies.
Thank you so much Gillian for taking the time to share your experience of the Canny Collar. 😊 We are all delighted that you have had such a great experience with walking your dog on it and that the product quality met your expectations. 🙌 Good luck with your training and we hope you and your fur babies enjoy many happy walks together. 🐾 🐾
The company responded quickly to my request, and sent a very thorough email answering my question. The product itself is excellent, and has changed the way I walk my dog.
Thank you for taking the time to share your experience, we are happy that we could meet your expectation on customer service. 😊 Hope you enjoy many more happy walks with your dog. 🐾 🐾
The collar is amazing so far. He is not happy but the walks are more enjoyable. I have asked if there is one for a short muzzle dog, his sister could use some help.
Thank you so much Anisa for taking the time to share your experience with the Canny Collar, we're delighted that the collar is amazing so far for you. 🙌 Hope you continue to enjoy your walks and good luck with training your dogs. 🐾 😊
The owner was absolutely wonderful in handling my exchange and I will always do business with CannyCo!
Thank you so much Shannon for your kind words, we are delighted that we could meet your expectations on customer service! 🙌 😊 Best of luck with training your dog!
We used Halti for a month but our dog has not gotten used to it after daily walks. Fights it every day, but at least he has a hard time removing it himself. Tried Canny since it doesn't look as "over-engineered," thinking he would prefer the fit (Canny looks more like a face lead and less like a face jail). Measured him twice, double-checked the fit (the instructions are very well done, kudos for that). He gets out of the Canny immediately - swings his head up, then looks down, and it's right off before we can even give it a tug. Had to go back to Halti. Can't even return the Canny, which is the real 1-star earner - the return policy is so stringent. You won't take it back if it so much as touches a dog's face? That's the only way to test it! AND you charge shipping + restock fee? Terrible policy. Now we're stuck with it. Can't even give it away in good conscience because I know it won't work as advertised. Can't throw it away because I don't like creating trash.
Thank you for taking the time to share your experience and we are sorry that this was less than satisfactory for both you and your dog. We would like to see if we can rectify the issue and get you enjoying walking your dog the way you would like to. Firstly, we accept that the wording on our return policy may have led our customers to think that they were unable to return items that had been tried out on their dogs. We have now reworded this to make it clearer and remove this misunderstanding. Please accept our apologies for what was clearly an oversight on our part. Of course you have to try the collar on your dog first, the policy was unclear in that respect. Secondly, the comments about your dog fighting the Halti would suggest that your dog needs conditioning to wearing a head halter irrespective of the brand used. In which case, you may find this article on our website useful: https://www.cannyco.com/pages/puppy-lead-training-canny-collar. Although the article is aimed at puppy owners, there is a section on conditioning your dog to a head halter. This video is also a practical guide which we hope will help: https://www.youtube.com/watch?v=WQzwnWuHiIE. Finally, the Canny Collar is not like other brands which are effectively ‘set and forget’ head halters. The idea of the Canny is to eventually train your dog to walk on a regular collar and leash. As such, it is a training aid rather than a restraint, the idea being that you eventually wean your dog off it rather than have your dog wear it for life (although this is what most owners actually prefer to do, even when their dog is walking well, as they have immediate, close control). To achieve this, the Canny works on a ‘pressure and release’ system. Your dog feels pressure on his nose when he pulls and it immediately slackens off when he does not. For this to happen, the nose band needs to be completely free moving through the yellow guider (which is not a ’stopper’), otherwise there is no training element and the head halter isn’t actually doing any training. This means that, initially at least, you do need to keep an eye on your dog, as you would naturally when training, and be active in the training process. If the leash is too long for example, yes the noseband will come off. So keeping the leash short but loose is the key. Again, here is a useful video which we hope explains this: https://www.youtube.com/watch?v=sgmD8ExVVxk. As dog owners ourselves, we understand the frustrations of a pulling dog and we would love to be able to help you enjoy walking yours the way you would like. So we’re happy to offer phone support and/or video explanations to help with your training. Of course, if you have decided that the collar is simply not for you and your dog, then we are happy to accept it back as a return and in this case will refund your shipping costs. Or we refund you and you donate it to a local dog shelter. A quick look through our Trustpilot reviews will show that for most dog owners, the Canny Collar does work well and owners are happy. We’d like you to be one of them. Please feel free to contact us via the website and we can hopefully resolve your situation.
63 reviews matching