CannyCo America LLC (www.cannyco.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Nicola Van Den Brock · 1 review · Verified · Experienced 2024-01-06 ·
★★★★★
Excellent product
Great product at a reasonable price. Works and fits very well. Alternate shipping options would allow me to give a 5 star. I did not receive my package in the promised 2 day shipping as shipping company didn’t seem to work weekends.
Reply from CannyCo America LLC2024-01-21
Hi Nicola! Thank you so much for taking the time to leave us a review and with some helpful suggestions regarding our shipping. We will certainly take that on board. 😊 We're delighted that you are happy with your collar and hope that you and your dog both enjoy many more happy walks together. 🙌 🐾
The item is great. My dog walks much better with this on. Very happy with service in ordering.
Reply from CannyCo America LLC2023-11-29
Thank you so much Sharon for your kind words and the best of luck with training your dog. 😊 🐾
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Lori · 1 review · Verified · Experienced 2023-10-23 ·
★★★★★
Fabulous customer service and product! No more pulling!
The Canny Collar is exactly what I've been looking for. Have tried numerous other head collars for my various dogs and this one is the best. It doesn't pull their head to the side due to its' construction but works beautifully for even strong pullers. And, I had amazing customer service. Got the sizing wrong and exchanging it was super easy. They were very communicative and helpful.
Reply from CannyCo America LLC2023-11-13
Thank you so much Lori for sharing your feedback and positive experience of the Canny Collar. We are absolutely thrilled that you have got such a great result with your dogs! And of course, our ultimate aim with the Canny Collar is to help you to enjoy walking your dog, which it sounds like you are doing. 😊
We are happy that our customer service met your expectations. Good luck with your training and if we can help with anything else, please don't hesitate to contact us. 🙌 🐾
I like the two straps that keep my dogs head from pulling to one side but really don’t like your buckle collar. Please add a safety clip version for quick release. I raise wiggling pups and like that your collar and leash system does train them in reducing pulling, just not as easy to get off in emergencies.
Reply from CannyCo America LLC2023-10-28
Hello Jude - thank you for taking the time to leave a review and for your feedback on the Canny Collar. We understand that everyone has their own personal preferences for dog gear and I'm sorry that on this occasion, we weren't able to meet your expectations on this. The reason we use a buckle is that during the original trials of the Canny Collar, the participants expressed a clear preference for the buckle over the quick release plastic buckle as it was perceived to be more secure. Several participants had dogs which on occasion had broken free of the plastic snap buckle and so felt the metal pin buckle to be safer for their dogs. As we say though, each person has their own wish list and we can't please everyone unfortunately!! But we have taken on board your suggestion and may look to add a version with a quick release buckle at some future point. 😊
We adopted our first dog Bella 14 yrs ago. That day the director of the facility was British and she sold these. I got the last one and lord it changed our walking from crazy to enjoyable. She passed from bone cancer last Aug of 22. Almost 1 yrs later we adopted our sweet Carlie Mae. The first thing I did was order her one of your Canny Collars!!! Same incredible results again!!! Thank you
Joseph H.
Reply from CannyCo America LLC2023-09-24
Wow Joseph, what a beautiful story, thank you so much for sharing it with us! 😊 We are delighted that the Canny has helped you to enjoy both Bella and Carlie Mae. 🙌 We don't often receive reviews from such lifelong customers and so we really appreciate you getting in touch with your experiences of our product. The very best of luck with Carlie Mae, it's lovely that you have something that connects her and Bella as we are sure they are both two very special girls in your heart. 🐾
Thank you so much Aslam, we are delighted that we could meet your expectations on customer service. 😊
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Michael turner · 64 reviews · Experienced 2023-08-13 ·
★★★★★
The collar design is good and works…
The collar design is good and works well, durability is not so good. Ours is starting to fray slightly, not sure how much longer I would trust it. Wouldnt buy another due to the cost and lifespan.
Cant post a link, but Sandown pet store, 1 St John's Rd, Sandown PO36 8ER
18 months we have had the dog so about that
Reply from CannyCo America LLC2023-08-14
Hi Michael - thank you for your review and we're sorry to hear that you had a problem with your collar. May we ask where you purchased your collar and how long you have had it? Please contact us at [email protected] where we can offer you a solution.
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D Y · 3 reviews · Verified · Experienced 2023-07-03 ·
★★★★★
Amazing product
Amazing product. Easy to use and very effective. Delivery quick and efficient. Recommend 100%. Eliminates pulling from our large dogs
Reply from CannyCo America LLC2023-07-18
Thank you so much for such a glowing review! 😊 We're really happy that the Canny Collar has been so effective in helping you to walk your large dogs. 🙌 Good luck with your training. 🐾
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Barry · 3 reviews · Verified · Experienced 2023-06-14 ·
★★★★★
Recommended for Basset Hounds
Delivered on time. Great quality. We recently had our Basset Hounds trained with Gentle leads. We prefer the Canny Collars for the due to the leash connection being above their necks instead of dragging the ground and encouraging them to pull the snout collar off. Both have adapted well to the Canny Collar.
Reply from CannyCo America LLC2023-06-28
Thank you so much Barry for kindly taking the time to leave feedback on how the Canny is working with your Bassets. We are delighted that both your dogs have adapted well to using it and they you are able to enjoy walking them. 😊 Good luck with your training and we hope you enjoy many happy walks together. 🐾
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M. Dean Caudill · 1 review · Verified · Experienced 2023-05-30 ·
★★★★★
I like your products.
Reply from CannyCo America LLC2023-06-21
Thank you Dean for your feedback, we are delighted that you like our products. 😊 🐾
The collar definitely does help. But we have a very stubborn lab/husky mix. So if something is interesting to her, she still bolts towards it. She is just six months old now, so if we keep using the collar, hopefully, she will become more compliant.
Reply from CannyCo America LLC2023-06-12
Thank you for taking the time to leave your feedback Christine, it's much appreciated. 😊You're doing the right thing by starting early and with patience and time you will get a result. You might find this info useful for training with your pup: https://www.cannyco.com/pages/puppy-lead-training-canny-collar
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Larry Miller · 1 review · Experienced 2023-06-06 ·
★★★★★
The grooming result is beautiful.
Reply from CannyCo America LLC2023-06-06
Hi Larry - not sure if you have posted this to the wrong account as we do not sell grooming products.
Thank you so much Ornella for taking the time to share your positive experience with us and also for your kind words, we're glad we could meet your expectations on product quality. Good luck with your training, hope you enjoy many happy walks together. 😊 🐾 🙌
The ordering process was very easy, order minimums are reasonable and the owners are AMAZING! The order arrived in 2 days!
Reply from CannyCo America LLC2023-04-28
Thank you so much Patricia for such a glowing review! 🙌 We are all blushing here in the offices at CannyCo America!! 😊 We are delighted that we met your expectations on customer service and delivery times and look forward to being of service to you again in the future. 🐾 🐾
The canny collar was introduced to us by our dog trainer. We have 2 medium dogs with a total weight of 100lbs. Without the Canny collar there would be no way I could walk them together. I have recommended this collar to many people who have dogs who pull.
Reply from CannyCo America LLC2023-04-25
Thank you Janet for such positive feedback, that is fantastic news that you now feel you can now enjoy walking both your dogs together! 🙌 Thank you also for recommending us also, that is very much appreciated. 😊 We hope it helps other owners who may be considering a Canny Collar. Good luck with training your dogs and hope you all enjoy many happy walks together. 🐾 🐾
