Trash, slow website, very low quality for the free subscription.
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
Was looking for a free logo for our HOA. This seemed to work. The catch is to get the "free" logo, you must post an ad for them on Social Media. Ok...I did it. And I knew they were not giving me the top of the line quality....but what they sent still says "click here to edit" right in the middle. Really??? Useless.
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
I designed two logos and kept having issue after issue. The program kept changing my logo and then after paying for the highest package for both designs, I had trouble downloading. I always emailed and David at first was great, always getting back to me. I kept having an issue my with one logo and even David had a hard time figuring out what was wrong. After finally figuring out the problem, I was going to have to change my design which is something that I did not want to do. The program wasn't as advanced as I needed it to be to to achieve my original design. David then told me to "create a better design" which is extremely insulting. I had spent so much time Bad I I designing what I wanted and I did not want to just change it. I requested my money back but he refused saying that it was way past the seven day mark. They only give you seven days to be satisfied with this program! So after having all these issues for 5 months and David helping me, he was not willing to refund my money. They basically stole $80 from me. I deleted both of my logos because now I want nothing to do with a program or company that has such a bad business practice. My suggestion is to go to a different design software where they stand behind their customers.
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
well they marketed it as free i loved the logo i made just not the price they tried to sell it for
DesignEvo 回复2019-10-16
You can use all of the resources for free and can download logos for free with a low resolution. If you need more feature, you can purchase the basic or plus package.
It is unfortunate to have such a good tool but it does not comply with what it says. I've been requesting my money back in less than 7 days for two days, depending on the site's policy, but the support does not respond and when it takes, it takes more than 24 hours to respond. Still waiting for my reenbolso. Do not hire DesignEvo services. I am so far without believing what you are capable of.
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department and will improve our product continuously to provide you with a better service.
Unacceptable!!!! I have just spent valuable $50 for my logo to be able to download high resolution version of it but every time I do, a winzip window pops up obligating me to buy & pay again for something I did not ask for!!! I want my money back!!!!! Is this a scam or what?????
DesignEvo 回复2019-10-16
The package includes more than one file, it is a convenient way for you to download them together in a zip file. You can use an unzip app to open it, and then get logo files with a high resolution.
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
NO COMMUNICATION WHATSOEVER! I need assistance and there's no phone number nor has anyone responded to my email or contact us!
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.
Awful that you have to pay or advertise them because there making money from us going on there website which is giving them more view which helps them make more money
DesignEvo 回复2019-10-16
I'm very sorry for not providing you a good experience. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our development department, and will improve our product continuously to provide you with a better service.