I designed two logos and kept having…
I designed two logos and kept having issue after issue. The program kept changing my logo and then after paying for the highest package for both designs, I had trouble downloading. I always emailed and David at first was great, always getting back to me. I kept having an issue my with one logo and even David had a hard time figuring out what was wrong. After finally figuring out the problem, I was going to have to change my design which is something that I did not want to do. The program wasn't as advanced as I needed it to be to to achieve my original design. David then told me to "create a better design" which is extremely insulting. I had spent so much time Bad I I designing what I wanted and I did not want to just change it. I requested my money back but he refused saying that it was way past the seven day mark. They only give you seven days to be satisfied with this program! So after having all these issues for 5 months and David helping me, he was not willing to refund my money. They basically stole $80 from me. I deleted both of my logos because now I want nothing to do with a program or company that has such a bad business practice. My suggestion is to go to a different design software where they stand behind their customers.