We are so sorry to hear this. We understand your frustration as this is not the kind of experience we strive to deliver, nor is it reflective of who we are as a company. We hope to have the opportunity to earn your trust back.
Thank you for taking the time to write us a review, Shawn! We are so happy to hear that the acrylic signs work so well in your space. We appreciate the recommendation and are looking forward to working with you again in the future!
M
Michaela Teasley · 写过 1 条评价 ·
★★★★★
运输和整体产品是......
运输和整体产品都很棒。
Displays2go 回复2021-09-15
We are glad to hear that you are pleased with your order, Michaela. Thank you for leaving us a review.
A
A Williamson · 写过 4 条评价 ·
★★★★★
卡片展示效果极佳
很棒的卡片展示。 只需几分钟即可轻松组装。
Displays2go 回复2021-09-01
We are thrilled to hear that you are happy with your display and that it was easy to put together. Thank you for leaving us a review.
We are so happy to hear that you are pleased with your display case, Daniel. Thank you for leaving us a review.
I
Innkeeper's Coffee · 写过 1 条评价 ·
★★★★★
一包中的两个记号笔是……
一包中的两个记号笔填充的颜色不正确。其余的都还好!
Displays2go 回复2021-08-10
We are so sincerely sorry to hear that this has been your experience shopping with us. We certainly understand your frustration and would like the opportunity to make this right. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected].
We are sorry to hear that your displays did not work for your needs, Laura. We would be happy to assist you with finding another solution or with processing a return. Please reach out to us at [email protected] or call us at 1-877-671-8061 or use the live chat feature on our website. Thank you for leaving us a review.
L
Luke Humphrey · 写过 1 条评价 ·
★★★★★
我会再次购买
过程很简单。价格是我在网上能找到的最好的。运送速度很快。没有抱怨。
Displays2go 回复2021-08-05
We are glad to hear that you are pleased with your experience shopping with us, Luke. Thank you for leaving us a review.
We are sorry to hear that you had this experience, Gary. We will be sure to share this feedback with our team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.
We are so sincerely sorry to hear that this has been your experience shopping with us, Byron. We certainly understand your frustration and would like the opportunity to make this right. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected].
Brian, we are so incredibly sorry that you had this very tough experience with Displays2go and certainly understand your frustration. It is quite simply, by our own standards, a true miss. We hate to hear that we lost your trust during this process and that it didn't go well at any step of the way. This is certainly not how we strive to conduct our business and no matter the circumstances our team is under, this should not have happened. We would take any opportunity to win back your trust to make this right for you. Your review has been escalated to the manager of our Customer Service team and our VP of Customer Success. We want you to know that you are truly being heard. Our sincerest apologies again, Brian.
A
Adam · 写过 2 条评价 ·
★★★★★
客户服务需要做一些工作
2020 年 10 月购买了一个 4 英寸 LED 瓶子显示屏,2021 年 3 月就报废了。对它并没有粗暴对待,甚至为了安全起见将其放在包装盒中。联系客户服务至少解决问题,但他们从未回复我。不得不在其他地方购买另一个......。更新:他们说审核后会有人联系,但什么也没有。在别处购物! (新)更新:由于缺乏及时的客户服务,这篇评论一开始是 1 星,但最终在几天后由客户服务代表发送电子邮件后,他们退还了我购买的 LED 瓶展示品的钱。我感谢 D2G 在这方面所做的工作。
Displays2go 回复2021-07-22
We're truly sorry to hear that you've had this experience, Adam. Your business does mean a lot to us and we are certainly happy to assist you with this. We will have a customer service representative reach out to you soon. Our apologies again that your correspondence was missed. Thank you for bringing this to our attention.
We appreciate your feedback, Jodie. We will be sure to keep this feedback in mind as we work towards improvement. Thank you for taking the time to leave us a review.
We are thrilled to hear that your pop-banner is working perfectly for your needs, Russ. We look forward to continuing to work with you. Thank you for leaving us a review.
We are glad to hear that our customer care team was able to assist you with your replacement and that you are happy with the quality of your order, Steven. Thank you for leaving us a review.
We are so glad to hear that you had such a great experience shopping with us! Wishing you so much luck at your future events. Thank you for your kind words!
We are so sorry to hear that you’re having this experience and we would like to share this feedback with our team, Robert. Unfortunately, we did not receive an order number or contact method along with this review so we are unsure how to reach you to assist. Please do give us a call at 1-888-761-6223 or email us at [email protected] for further assistance.
We appreciate your feedback, Karen. We are glad to hear that your displays arrived in great shape. We do offer a selection of storage cases. Unfortunately, your review did not come in with your order information so we are not able to see what product you ordered to make a recommendation. However, you can find our selection of storage cases at https://d2go.xyz/rkh or if you need assistance, please send us an email at [email protected]. We hope this helps. Thank you for leaving us a review.
We are thrilled to hear that you are happy with your mesh screen and that it is working perfectly for your needs, Leslie. We look forward to continuing to work with you. Thank you for leaving us a review.
R
Rhea Crowe · 写过 1 条评价 ·
★★★★★
易于组合说明
易于组合说明。 品质好
谢谢
Displays2go 回复2021-06-10
We are thrilled to hear that you had an easy time assembling your order, Rhea. Thank you for leaving us a review.