Thank you for your note; we are sorry to hear you had the difficulty sending your card. Freezing often has something to do with the connection to the internet or with an incompatibility with the hard ware being used and the graphics or videos on a site. We do offer free technical assistance. Please feel free to contact us at [email protected] for help sending your cards.
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JO · 写过 1 条评价 · 已认证 ·
★★★★★
可爱的卡片
可爱的卡片。 注册和发送消息没有问题。 乔
Doozycards 回复2021-11-02
Thanks, JO! Glad you're a Doozy!
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Susan Lee · 写过 5 条评价 · 已认证 ·
★★★★★
卡片很快就寄出了
卡片很快就寄出了。我希望有一些适合青少年和青少年的选择。
Doozycards 回复2021-11-02
Hi Susan! We do make cards for children, which may or may not be suitable for teens... so we'd love to hear from you about what you want to send a teen recipient. We often rely on our customer's feedback and suggestions. Please feel free to let us know your thoughts by contacting us at [email protected].
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customer · 写过 2 条评价 · 已认证 ·
★★★★★
喜欢这些选择
喜欢这些选择,需要一段时间才能上手,但想法很可爱!
Doozycards 回复2021-10-04
Thank you very much! If you would like free technical assistance to help with getting on faster, please contact our Support team at [email protected].
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Jerry · 写过 1 条评价 · 已认证 ·
★★★★★
绝佳的选择和无与伦比的价格!
Doozycards 回复2021-10-04
Thank you for taking the time to tell us, Jerry!
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Rick True · 写过 2 条评价 · 已认证 ·
★★★★★
一切都很好!
Doozycards 回复2021-10-01
That's great to hear, Rick! Thank you for being a Doozy!
Hi Nola, You are right; we did recently discover a glitch in our PayPal payments section of the sign up pages. It has now been fixed.
If you did indeed find our Premier Cards (the ones that require a membership to send) mixed in with the free cards on our Free eCards pages, then we would love to know about them so we can move them to the appropriate pages. We will be checking our Free eCard pages now, thanks to your note.
As our advertising says, all of our 2,000+ ecards can be sent for free using our 10 day free trial offer. We also say that those users who then wish to continue on and have a Doozy membership need only wait for the 10 days to end, after which there will be the membership charge on the 11th day. Cancelling the free trial at any point ends the trial membership and lets users enjoy the cards they sent for free. We are happy to make the trial offer as it helps people test us out before making a commitment. Most ecard providers offer a trial period so that users can test the system before purchasing.
Hi John, if you have seen a charge that means you must have signed up for our membership, needed to send our premier ecards. The charge covers an entire year of membership during which you can send as many of our 2,000+ cards as often as you please, all year long. Most of the ecard websites in our business have a like membership-to-send-cards program. This makes using ecards far less expensive than sending paper cards which cost between $5 and $12 each these days.
You can cancel your membership subscription at any time using the "My Profile" section of our site, visible in the menu while you are logged in. Or feel free to write us for free technical help at [email protected].
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customerDacruzalves, M. · 写过 5 条评价 ·
★★★★★
很难取消
很难取消。仍在被指控。
Doozycards 回复2021-09-30
We are very sorry to hear you have had trouble cancelling. We will be happy to assist you with our free technical support. Please contact us at [email protected] and we will be happy to help.
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
对我的电子卡的方式非常满意...
我对我的电子贺卡的制作方式非常满意,并在我女儿生日那天发送给她,这让她很高兴,谢谢你们。
Doozycards 回复2021-09-30
That is lovely to read! We are very happy your daughter's birthday went so well!
Thank you! Actually, there is a Favorites function with a Doozy membership. Once you have logged in, you will be able to mark any card as a favorite. Look for the green button that says "favorite" and then for the "My Cards" menu item on the "My Profile" menu.
We are sorry you had trouble sending a card, Phyllis. Looking at our records it appears you were able to get assistance form our Customer Support representative. Your free trial was cancelled with no charge made.
If you would ever like to try our service again, here is a free video to help with sending a card: https://www.youtube.com/watch?v=uUsNK8ZY7kQ
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Beverly Wilson · 写过 3 条评价 · 已认证 ·
★★★★★
喜欢音乐卡。
Doozycards 回复2021-09-02
Thank you, Beverly! We compose most of the music and all of the lyrics ourselves. We work with 5 different vocalists, each with their own type of sound. So it is very satisfying to read your lovely comment, thank you again.
Hi Simon. We are sorry to read that you were unable to cancel your free 10 day trial with the cancellation button in your membership profile. Also, looking through our Customer Support logs we don't see any contact or request for assistance. Our Customer Support is always free and available at [email protected] or via the Contact Us message box on our site. We are always happy to assist. Also we feature a How To video on cancelling your free trial in our Help section that goes step by step.
Dear Jay, thank you for loving our cards. We are very sorry to hear Leo the Lion did not please Aunt Jane. We would like to assure her that the 2 to 4 weeks it takes us to write, draw, animate, voice and compose music for our ecards are not at all lazy. Nor, we think, is your choice to send creative, unique animation. We say good on you, Jay!
For additional British family members you might try sending them our Talking Queen Elizabeth II, who, we assure you, does speak with a British accent :)
https://www.doozycards.com/talking-queen-elizabeth-2