We are sorry to see this review, as this was fully resolved promptly and with courtesy once you contacted us.
Your order was mispacked in the warehouse, and we sincerely apologise for that. As the missing item was sold out, customer service issued a full refund as soon as the issue was reported.
We are very sorry to read this review. We would have appreciate the chance to be informed and assist promptly with rectifying any issues before receiving this review, which is public just to clarify. If you intented to contact us directly, our email address is [email protected] and we always take care of any issues.
Linda S. McKnight · 写过 9 条评价 · 已认证 · 体验于 2026-04-08 ·
★★★★★
3 期
第一个问题是我的订单数量少于我订购的数量。其次,根部形状不佳,尺寸较小。我不建议在这里购买物品。
DutchGrown 回复2026-04-25
We are sorry to read this. We would have appreciate the chance to be informed and assist with rectifying any issues before this review. Please contact us directly at [email protected].