DutchGrown

Thank you for your kind review!

Hi Tracey, We are sorry to hear that one dahlia bloomed in an unexpected colour and the second did not emerge. Please contact our customer service team so we can review your order and arrange an appropriate resolution under our Grow Guarantee. We would appreciate the opportunity to resolve this for you. Regards, DutchGrown

Thank you!

We're glad your dahlias thrived! We're sorry to hear about the tuberose germination issue and appreciate you bringing it to our attention. We are always working to improve our offerings. Please contact us directly at [email protected] if you would like to discuss this.

Thank you for your kind review. We're always happy to help!

We are sorry to hear that the flowers are blooming in different colours than expected. Please contact our customer service team with your order details and the varieties affected so we can review this.

Hi John, We are sorry you experienced difficulty using our online contact form. Captcha verification can sometimes repeat due to browser settings, cookies, device settings, or connection issues. We understand that you have since spoken with our team by phone and hope your enquiry has now been addressed. Regards, DutchGrown

Dear Linda, We're sorry your order didn't meet your expectations. After you contacted us directly, we promptly resolved the matter by issuing a full refund. We always strive to provide quality plants and excellent customer service.

We are so happy to hear that we could resolve the issue with your dahlia order to your complete satisfaction. We truly appreciate your understanding and positive feedback!

Dear Molly, Thank you for your feedback and for also contacting us directly. We're sorry that you received the wrong dahlia variety. We're glad we were able to resolve the issue by processing a refund, and we appreciate your understanding.

We are so happy to hear about the success you're having with your Tuberose bulbs, especially with the flower stalk emerging! We appreciate you sharing your positive experience and your dedication to their care.

We are so happy to hear that we have consistently amazed you with your purchases! Your continued support means a lot to us.

Dear Melissa, Thank you for sharing your feedback. We’re sorry to hear that your order did not perform as expected and understand your disappointment. We have replied to your email and would appreciate the opportunity to assist you further. Please check your inbox and reply to our message so we can work with you to resolve this. Thank you for giving us the chance to help.

Dear Eduard, Thank you for sharing your feedback. We’re sorry to hear about your disappointment with your dahlia order and understand how frustrating it can be when the results are not what you expected. We’d like the opportunity to look into this further and assist you. Please contact us directly at [email protected] with your order details so we can review the situation and help find a resolution. Please note that we accept pre-orders in advance, while our dahlia shipping season begins in mid-March when the tubers are ready for dispatch. We appreciate your understanding and look forward to assisting you 🌷

We're so happy to hear you consistently receive healthy and beautiful plants from us! We appreciate your kind words.

We're so glad your tulips and allium are thriving! We appreciate your kind words.

Dear Alyssa, Thank you for sharing your feedback, and we’re truly sorry for the disappointment and frustration this experience caused. We appreciate your patience while we worked through the situation and are glad we were able to resolve this for you. We take feedback like this seriously and are continuously working to improve our processes and ensure our customers receive the quality and varieties they ordered. Thank you for your support and for giving us the opportunity to address your concerns.